Dwi Cahya Astriya Nugraha
Fakultas Ilmu Komputer, Universitas Brawijaya

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Perancangan Implementasi Tampilan Baru Web "Sambat" Kota Malang menggunakan Metode Design Thinking Veby Angelia Ropita Turnip; Herman Tolle; Dwi Cahya Astriya Nugraha
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 3 (2023): Maret 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Living in the current era of information technology development provides convenience in various fields, for example in the field of technology. The Malang City Government applies the smart city concept, one example is a website that develops the smart city concept, namely Sambat Online. Sambat Online is a facility provided by the City Government of Malang to accommodate aspirations, suggestions, criticisms, complaints, and questions about Malang City. From the data obtained from Sambat Online statistics, it can be concluded that more people use SMS Sambat than accessing the Sambat Website. To get a good website, good user experience is also needed. For that one method that can be used is design thinking. Design thinking is an approach that provides solutions to solve problems directly, so that the solution to user problems is to create a new web appearance that is more attractive and easier to use. There are five stages in the design thinking method, namely Empathy, Define, Ideate, Prototype, and Test. In this study using data taken from 10 informants who are domiciled in Malang City and using usability tasting testing using 3 aspects of testing namely efficiency, effectiveness, and satisfaction. The results obtained from the effectiveness aspect are 100%, the efficiency aspect gets time-based efficiency which is 0.203 gaols/sec, and the satisfaction aspect is 88 which can be seen in the SUS value table getting a very good grade, as well as from the calculations obtained using the UEQ method, the results show that respondents prefer the new look of the splice website.
Analisis Kebutuhan Pengguna pada LMS (Learning Management System) Eling FILKOM UB menggunakan Metode Fuzzy Kano Tsabita Dwina Putri; Yusi Tyroni Mursityo; Dwi Cahya Astriya Nugraha
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 13 (2023): Publikasi Khusus Tahun 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Dipublikasikan di Jurnal Sains dan Informatika
Perancangan User Experience Aplikasi Mobile PACO (Panduan Coffee) Sebagai Portal Informasi Kopi menggunakan Pendekatan Human-Centered Design Sinta Dwi Ayu Kumala; Herman Tolle; Dwi Cahya Astriya Nugraha
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 4 (2023): April 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Proses pembuatan minuman kopi menjadi salah satu penunjang membuat seduhan kopi yang enak. Saat ini para pelaku kopi hilir dimulai dari penyeduh hingga penikmat masih melakukan aktivitas pencarian kualitas tiap seduhan kopi dengan mendatangi satu persatu daerah dengan kualitas kopi masing-masing. Keterbatasan informasi komunitas penggemar kopi dan rekomendasi tempat dengan kualitas seduhan kopi terbaik juga dirasakan para pelaku kopi hilir. Oleh karena itu, dibutuhkan aplikasi sederhana dan mudah digunakan agar dapat menghubungkan antara stakeholder dan pengguna lainnya. Penelitian ini menggunakan pendekatan Human-Centered Design (HCD) dalam mengembangkan desain solusi berfokus pada perspektif manusia. Hasil evaluasi usability aspek efektivitas kontributor 100%, barista 94,19%, dan pengguna teregister 97,27%. Aspek efisiensi sebesar 0,123 goals/sec. Aspek kepuasan pengguna menggunakan System Usability Scale (SUS) mendapatkan rata-rata nilai SUS kontributor 90, barista, 84,5, dan pengguna teregister 89. Data kuantitatif tersebut masuk dalam grade A untuk ketiga jenis pengguna dan ketiganya termasuk dalam kategori acceptable. Hasil pengujian user experience menggunakan UEQ pada skala attractive 2.15, perspicuity 2.25, efficiency 1.98, dependability 2.07, stimulation 2.25, dan novelty 1.84 secara keseluruhan mendapatkan hasil excellent.