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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Mukhlis Murtadho
Fakultas Ilmu Komputer, Universitas Brawijaya
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

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Evaluasi User Experience Aplikasi Pariwisata menggunakan Metode Usability Testing dan User Experience Questionnaire (UEQ) (Studi Kasus: Banyuwangi Tourism dan Visiting Jogja) Mukhlis Murtadho; Herman Tolle
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 7 No 3 (2023): Maret 2023
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Through the current use of the internet, Tourism trips and finding tourist destinations that you want to visit have become much easier. A technology will also influence a person's behavior and travel decision making. more and more mobile applications to help tourists in finding tourist destinations. A mechanism is needed to test the application using the usability testing and user experience method which functions to determine the ease and comfort of users in using the application. The purpose of this study was to determine the results of user experience evaluation from the Banyuwangi Tourism and Visiting Jogja applications using the Usability testing method and the User Experience Questionnaire (UEQ) method. Knowing the results of a comparative analysis of the user experience of the Bayuwangi Tourism application with Visiting Jogja and the interesting factors in the Tourism application. This research was conducted using a scenario testing method and a User Experience Questionnaire (UEQ) questionnaire. Scenario testing will be carried out on 10 respondents based on four parameters, namely task completed, error rate, number of clicks and time per task completed. The results of the User Experience Questionnaire (UEQ) test consist of 6, namely the scale of attractiveness, clarity, efficiency, dependability, stimulation and novelty which consists of 26 question items, the Visiting Jogja application is superior overall.
Co-Authors Herman Tolle