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All Journal Bulletin of Community Engagement Jurnal Hukum Sehasen Journal Research of Social Science, Economics, and Management Research Horizon Jurnal Komunikasi JURNAL HUKUM STAATRECHTS
Dyah Ersita Yustanti
Universitas 17 Agustus 1945 Jakarta, Indonesia
Religion Arts Humanities Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Jurnal Komunikasi

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THE ROLE OF COMMUNICATION IN THE LEGAL PROTECTION OF PATIENTS IN HEALTH SERVICES IN INDONESIA: A LITERATURE REVIEW Gunawan Widjaja; Dyah Ersita Yustanti; Hotmaria Hertawaty Sijabat; Handojo Dhanudibroto
Jurnal Komunikasi Vol. 3 No. 6 (2025): JUNI
Publisher : ADISAM PUBLISHER

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Abstract

Communication plays a central role in the legal protection of patients in health services in Indonesia. Through effective communication, patients' rights such as the right to medical information, informed consent, and confidentiality of health data can be fulfilled optimally. Clear and transparent communication not only strengthens the patient's legal position, but also minimises potential disputes between patients and health workers. However, the implementation of ideal communication still faces various obstacles, such as time constraints, low health literacy, and the challenge of adapting digital technology in health services. This literature review confirms the importance of strengthening the communication capacity of health workers, educating patients, and updating regulations so that patient legal protection through communication can be realised effectively and evenly throughout Indonesia.
Co-Authors Dhytia, Dandy Fernandes, Alvanadi Gunawan Widjaja Handojo Dhanudibroto Hotmaria Hertawaty Sijabat Pambudi, Bimo Atidhiro Ririn Kurniasih Siti Nur Azizah, Siti Nur Thio, Ricky WAGIMAN Zainul Aris Hasibuan