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Pelatihan Pengolahan Data untuk Analisis Jalur dengan Menggunakan SPSS v.22 pada Mahasiswa Magister Manajemen UNIKI Bireuen Kamaruddin K; Azhari Azhari; Win Konadi; Rizkan Abqa
Aceh Journal of Community Engagement (AJCE) Vol 2 No 1: April 2023
Publisher : LPPM Umuslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/ajce.v2i1.1987

Abstract

Lecturer service activities in the form of training aim to increase participants' understanding, ability to use path analysis and skills in processing data with the SPSS application program. The training method is divided into the stages of material preparation and selection of participants, implementation by face-to-face interviews and practice, as well as evaluation of training results through discussions and post tests. The results of the activity show an increase in ability, understanding of the application of path analysis and the benefits of knowledge, skills from training and application of data processing results by being able to interpret them to help students complete thesis research analysis as teaching materials. requirements for later completion of the master of management studies
KEPUASAN MASYARAKAT ATAS KINERJA PELAYANAN PUBLIK (Studi pada Kantor Camat Peusangan Selatan Kabupaten Bireuen) Rusli Rusli; Kamaruddin Kamaruddin; Rizkan Abqa
Ekonomika : Jurnal Ekonomi dan Pembangunan Vol 16 No 2 (2024): Ekonomika, September 2024
Publisher : Fakultas Ekonomi Universitas Almuslim Bireuen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/eko.v16i2.2892

Abstract

Public services are a series of activities in order to fulfill service needs in accordance with statutory regulations for every citizen, which are usually carried out by the government, including services at sub-district offices. In order for public satisfaction in services to be achieved, the performance factors of public service actors and trust need to be maintained and improved. This study relates to service satisfaction felt by the community in Peusangan sub-district, Bireuen Regency. Using the associative descriptive method relying on a sample of 96 respondents, representing the community in 25 villages, who carried out population administration at the sub-district office, the results were found; (1) public satisfaction is influenced by the performance of service employees, amounting to 36.28%, while the public service factor is 49.57% and public trust is 58.91%. (2) There is a significant causal relationship between performance, public service and public trust at a moderate level. And (3) If the contribution of the three factors, namely performance, service and public trust, to community satisfaction is very significant, it reaches 77.4%.