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All Journal Business Innovation and Entrepreneurship Journal El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Ekonomics, Finance, and Management Studies
Tinneke Hermina
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Religion Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

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The Effectiveness of Counseling and Assistance of Coffee Farmers in Utilizing Coffee Waste and Livestock Management Muslim Alkautsar; Tinneke Hermina; Acep Abdul Basit
Jurnal Inovasi Bisnis dan Kewirausahaan Vol 5 No 1 (2023): Business Innovation and Entrepreneurship Journal (February)
Publisher : Entrepreneurship Faculty, Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35899/biej.v5i1.483

Abstract

This study aims to determine the effectiveness of counseling and mentoring carried out for the Bina Bakti farmer group in Tanjungkarya Village. This counseling and assistance is carried out to increase the desire, knowledge and skills of farmers in utilizing coffee waste and livestock manure to become organic fertilizer. In this study a descriptive qualitative method was used to provide an overview and summarize the various circumstances or situations that occur with coffee farmers in utilizing coffee waste and livestock manure. The picture obtained shows that there are habits that are still adopted by farmers in the use of chemical fertilizers, so that coffee waste and livestock manure have not been fully utilized. The desire of farmers to process coffee waste and animal manure increased after being given counseling, because there was an increase in farmer iterations about organic fertilizers. Likewise, farmers who have used coffee waste and livestock manure to produce organic fertilizer have shown an increase in skills in production management and financial management after mentoring.
Pengaruh Kepuasan Konsumen dan Kualitas Pelayanan Terhadap Loyalitas Konsumen pada Diagonal Koffie Gilar Rizky Prayoga; Tinneke Hermina; Alam Avrianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 9 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i9.8728

Abstract

This study aims to analyze the effect of Consumer Satisfaction and Service Quality on Consumer Loyalty. This study uses primary data obtained through questionnaires distributed to 110 respondents who are consumers at Diagonal Koffie. The sampling technique used is non-probability sampling with purposive sampling method. This research uses a quantitative approach with descriptive and verification methods. Hypothesis testing is carried out using the Structural Equation Modeling Partial Least Squares (SEM-PLS) method. The analysis results show that Customer Satisfaction has a significant effect on Customer Loyalty. In addition, Service Quality has a significant effect on Consumer Loyalty, and Consumer Satisfaction and Service Quality have a significant effect simultaneously on Consumer Loyalty.
Pengaruh Kepuasan Konsumen dan Kualitas Pelayanan Terhadap Loyalitas Konsumen pada Diagonal Koffie Gilar Rizky Prayoga; Tinneke Hermina; Alam Avrianto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 9 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i9.8728

Abstract

This study aims to analyze the effect of Consumer Satisfaction and Service Quality on Consumer Loyalty. This study uses primary data obtained through questionnaires distributed to 110 respondents who are consumers at Diagonal Koffie. The sampling technique used is non-probability sampling with purposive sampling method. This research uses a quantitative approach with descriptive and verification methods. Hypothesis testing is carried out using the Structural Equation Modeling Partial Least Squares (SEM-PLS) method. The analysis results show that Customer Satisfaction has a significant effect on Customer Loyalty. In addition, Service Quality has a significant effect on Consumer Loyalty, and Consumer Satisfaction and Service Quality have a significant effect simultaneously on Consumer Loyalty.
Co-Authors Acep Abdul Basit Alam Avrianto Gilar Rizky Prayoga Muslim Al Kautsar