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All Journal International Journal of Electrical and Computer Engineering JOIV : International Journal on Informatics Visualization
Rozi Nor Haizan Nor, Rozi Nor
Unknown Affiliation
Computer Science & IT Electrical & Electronics Engineering

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How analytical hierarchy process prioritizing internet banking influencing factors? a research study Aziz, Khairi Azhar; Abdullah, Salfarina; Jabar, Marzanah A.; Haizan Nor, Rozi Nor; Ismarau Tajuddin, Nur Ilyana
International Journal of Electrical and Computer Engineering (IJECE) Vol 13, No 6: December 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijece.v13i6.pp6646-6653

Abstract

Internet banking is a method for conducting financial transactions online that makes use of the internet as a platform. Customers could transact at any time and from any location. Numerous aspects relating to the adoption of internet banking have been analyzed and studied in recent in-depth studies from the literature. This paper will merge these numerous predefined factors into a model by drawing on the various ideas related to the acceptance model. It was decided to adapt the analytical hierarchy process (AHP) method for finding the important numerous components for the model. The finest mathematical calculation method is AHP, which enables decision-makers to prioritize their ranking in order to satisfy various criteria. The goal of this research is to rank the elements that influence the use of online banking. Three main factors such as technical information, website and service availability were chosen as the main factors of the model based on the literature review. Sub-factors such as ease of use, responsiveness, privacy, reliability, security, communication and efficiency were also suggested and combined into a single integrated framework. Utilizing the systematic literature review (SLR) methodology, several factors were found. As a result, the article will enhance understanding of the unique elements supporting the adoption of internet banking.
Validating a Quality Model through Expert Review for Green Information Systems Muhammad, Shireen; Jusoh, Yusmadi Yah; Haizan Nor, Rozi Nor; Jussupbekova, Gulzat Tyrysbekovna; Baidibekova, Aidin Orisbayevna
JOIV : International Journal on Informatics Visualization Vol 8, No 4 (2024)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/joiv.8.4.3648

Abstract

Software developers use a quality model as a guide to help them determine the quality factors of a software product they are designing. This study aims to validate a quality model for green information systems, or green IS, towards achieving eco-sustainability. Thus, this study aims to identify quality factors for green IS that will contribute to eco-sustainability. This study's methodology included two rounds of expert evaluation with four experts. Two strategies were deployed in each round to discover the quality factors. In the first round, the strategy was to take existing software quality factors and interpret them in the context of eco-sustainability. In the second round, existing eco-sustainability goals were adopted and clustered into categories; in this study’s context, quality factors were aligned with the eco-sustainability goals. An initial model consisting of 35 quality factors was synthesized from a green IS design framework, sustainable software, and social media literature. The experts presented and assessed the model in the first round. Thus, 18 quality factors have been selected for the next second-round review. Five quality factors— accuracy, completeness, accessibility, customization, and collaboration emerged from the second-round review. Each quality factor was aligned to the eco-sustainability sub-goals of eco-efficiency, eco-equity, and eco-effectiveness, which resulted in the development of a proposed model. The experts concluded that the revised model could be employed in a data collection survey since it closely resembles the green IS quality model for eco-sustainability.
A Theoretical Framework of Knowledge Management Systems on Quality Management Systems Nizam Mohammad, Mohammad Fakhrul; Abdullah, Rusli; Ab. Jabar, Marzanah; Haizan Nor, Rozi Nor; Mohd Nur, Nurhayati
JOIV : International Journal on Informatics Visualization Vol 8, No 4 (2024)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/joiv.8.4.3633

Abstract

Developing knowledge management systems (KMS) significantly supports, manages, or enhances the organization's knowledge management (KM) processes and activities. However, studies have shown that very few discussions focus on formulating the theoretical framework to support the development of KMS. Therefore, this paper aims to fill the void and gap in developing a more effective and efficient KMS. This study proposes a theoretical framework for KMS in the context of quality management systems (QMS), formulated based on three domain areas: established theories, knowledge management (KM) framework or model, and past KMS. This research output derived seven components of KMS (strategy, actors, KM process, source of knowledge, information management, continuous improvement, and infrastructure). This study has also contributed to the body of knowledge in KM by enriching the formulation of a theoretical framework for KMS. Although this study is conceptual and has yet to include the framework's validity and reliability testing, it has addressed a gap that can be potentially fulfilled and refined with more intense discussion and empirical studies.
Factors Influencing Information Quality of Information Systems: A Systematic Literature Review Aziz, Azwan Abd; Haizan Nor, Rozi Nor; Jusoh, Yusmadi Yah; Wan Ab. Rahman, Wan Nurhayati; Mohd. Ali, Norhayati
JOIV : International Journal on Informatics Visualization Vol 8, No 3-2 (2024): IT for Global Goals: Building a Sustainable Tomorrow
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/joiv.8.3-2.3483

Abstract

In today's digital era, information quality in information systems is essential for organizational effectiveness and decision-making. This systematic literature review aims to assess and synthesize factors influencing information quality across various systems, focusing on key dimensions such as reliability, accessibility, usability, accuracy, completeness, and timeliness. The existing literature is fragmented, lacking an integrated theory that comprehensively addresses the significance of information quality. Thus, a systematic review was conducted following the PRISMA framework to address this gap and provide evidence-based recommendations for research and practice. Studies were identified, screened, and selected from Scopus and Web of Science. After an initial search using specific keywords, a total of 1,548 articles were found that contained specified terms or strings in various combinations. Of these, 31 studies were chosen for full review based on predefined inclusion and exclusion criteria. The analysis was organized into three primary themes: i) Core Information Quality Factors, ii) Synergizing Information Quality with System and Service Quality, and iii) Impact of Information Quality on User Satisfaction and Organizational Outcomes. The results emphasize the significant role of high information quality in enhancing user satisfaction and operational efficiency. Different industries prioritize various quality dimensions according to their specific needs. Therefore, this review elucidates the imperative function of good quality information in reinforcing information systems' proper functioning, calling for empirical studies to develop holistic frameworks that incorporate multiple dimensions and impact analysis across different domains.
Co-Authors Ab. Jabar, Marzanah Abdullah, Rusli Aziz, Azwan Abd Aziz, Khairi Azhar Baidibekova, Aidin Orisbayevna Ismarau Tajuddin, Nur Ilyana Jabar, Marzanah A. Jusoh, Yusmadi Yah Jussupbekova, Gulzat Tyrysbekovna Mohd Nur, Nurhayati Mohd. Ali, Norhayati Muhammad, Shireen Nizam Mohammad, Mohammad Fakhrul Salfarina Abdullah, Salfarina Wan Ab. Rahman, Wan Nurhayati