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Elyani Elyani
Faculty of Law, Tjut Nyak Dhien University, Medan, Indonesia
Education Law, Crime, Criminology & Criminal Justice Physics Public Health Social Sciences

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RATIO LEGIS OF THE IMPLEMENTATION OF THE STRENGTH OF THE DECISION OF THE CONSUMER DISPUTE RESOLUTION BODY IN RESOLVING DISPUTES Dahris Siregar; Karolina Sitepu; Elyani Elyani
UNES Law Review Vol. 5 No. 4 (2023): UNES LAW REVIEW (Juni 2023)
Publisher : LPPM Universitas Ekasakti Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/unesrev.v5i4.579

Abstract

In Indonesia, there are 2 (two) ways to resolve disputes between business actors and consumers, namely by litigation and non-litigation. Dispute resolution process dispute resolution process through court channels or what is also called litigation will take a relatively long time. relatively long time. Meanwhile, on the contrary, settlement through non-litigation litigation, namely through one of the quasi-judicial institutions, namely the Consumer Dispute Settlement Body, which is mandated by Law Number 8 Year 1999 on Consumer Protection. 1999 on Consumer Protection. The research results show that settlement of consumer disputes through the Consumer Dispute Settlement Body (BPSK) can be considered ineffective. This is evidenced by the fact that there are still many parties who do not agree with BPSK's decision. This is also supported by several obstacles contained in it.
Co-Authors Hadi Nasbey Karolina Sitepu