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All Journal JURNAL EDUKASI NONFORMAL Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Tiara Hasanah Putri Saragih
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Penerapan Perpustakaan Berbasis Digital pada Universitas Tiara Hasanah Putri Saragih; Muhammad Irwan Padli Nasution; Sri Ayu Sundari
JURNAL EDUKASI NONFORMAL Vol 4 No 1 (2023): Jurnal Edukasi Nonformal
Publisher : Universitas Muhammadiyah Enrekang

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Abstract

Penelitian membahas tentang Penerapan Perputakaan Berbasis Digital Pada Universitas. Permasalahan yang dapat diangkat dari penelitian ini yaitu bagaimana analisis penerapan perpustakaan digital dalam lingkungan universitas. Tujuan penelitian ini adalah untuk menganalisis penerapan perpustakaan berbasis digital pada universitas, mengidentifikasi manfaat dan tantangan yang terkait, serta memberikan rekomendasi untuk pengembangan dan pengoptimalan perpustakaan digital di lingkungan universitas. Penelitian ini menggunakan metode literatur dan analisa isi, yang disusun dari berdasarkan dari 1) memilih sumber pustaka, 2) menelusiri sumber pustaka, 3) membaca sumber pustaka, 4) melakukan pencatatan, 5) Penyajian kajian pustaka. Hasil penelitian dengan adanya penerapan perpustakaan berbasis digital pada universitas memberikan manfaat akses informasi yang lebih mudah dan cepat bagi pengguna. Pengguna dapat mengakses sumber daya elektronik seperti jurnal, artikel, dan buku elektronik secara fleksibel, meningkatkan efisiensi dan kenyamanan dalam mencari dan menggunakan informasi. Perpustakaan berbasis digital dapat meningkatkan efisiensi pengelolaan koleksi.
Analisis Strategi Rumah Makan Padang Sinar Dalam Memenuhi Customers Expectations Sinta Sukma Ayu; Mega Hasibuan; Tiara Hasanah Putri Saragih; Nurbaiti Nurbaiti
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 3 No. 1 (2024): Januari : Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v3i1.2379

Abstract

This research aims to determine the strategies used by Padang Sinar Restaurant in meeting customer expectations in the culinary industry. This research emphasizes the importance of understanding and anticipating customer needs to maintain competitive advantage. This research also explores the concept of customer expectations and its relationship with service quality. This research discusses various aspects of service quality and consumer behavior. It was stated that service quality is very important for businesses to measure their performance and meet customer expectations. This research also introduces the concept of Servqual, a tool used to measure service quality based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. This research also briefly discusses the importance of price and value in consumer decision making. This research discusses the importance of providing value and satisfaction to customers so that companies can be successful. This research uses qualitative research methods with a descriptive approach. The data collection technique uses observation or observations, interviews with restaurant staff and several customers and Focus on Discussion. The strategy carried out by Padang Sinar Restaurant includes increasing service speed, responsiveness and transactions, as well as using a 4P marketing approach. The conclusion emphasizes the need for continuous improvement in service and product quality to meet customer expectations.
Co-Authors Mega Hasibuan Nasution, Muhammad Irwan Padli Nurbaiti Nurbaiti Sinta Sukma Ayu Sri Ayu Sundari