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All Journal Jurnal Kajian Bali International Journal of Applied Sciences in Tourism and Events
Ratu Agung Bagus Ngurah Putra
Politeknik Negeri Bali, Indonesia
Religion Arts Humanities Languange, Linguistic, Communication & Media Social Sciences

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Multi-competency development: strategy to strengthen the resilience of human capital from unpredictable global disruption Ratu Agung Bagus Ngurah Putra; Ni Made Ernawati; Ni Gst Nym Suci Murni; Putu Tika Virginiya
International Journal of Applied Sciences in Tourism and Events Vol. 7 No. 1 (2023): June 2023
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijaste.v7i1.95-106

Abstract

This research was conducted with the aim of building a new competency development strategy for workers so that they have multi-competence capabilities in an effort to survive in a situation of uncertainty. The object of this research is the four Wyndham hotel chains in Bali, Indonesia where an in-depth exploration is carried out on the Human Capital Aspect which includes Threshold Characteristics and Differentiation. Threshold Characteristics are essential characteristics consisting of Knowledge and Skills, while Differentiation characteristics which are superior distinguishing aspects consist of Self-Concept, Motives, and Treats. Using a mixed method research with an exploratory sequential approach, the researchers carried out three stages of research from qualitative research, and quantitative research to validating research results through Focus Group Discussions with policymakers from the four Wyndham hotel chains in Bali involved. Through all the stages of the research, the researchers developed a model of Multi-Competency Development, that is in accordance with the characteristics of Wyndham hotel employees. The model, which is named the Sundae Multi-Competency Development, consists of 6 steps including (1) Identification of Competency Trends; (2) Competency Recommendations; (3) Internal Intent Analysis; (4) Training and Development; (5) Certification; and (7) Own Multi-Competency. The research results in the recommendation of relevant new competencies to be developed in the Wyndham hotel chain in Bali, including Teaching, Marketing, and Cooking competencies.
Tourist Arrivals Increase, Hotel Occupancy Declines: Governance Strategies for Sustainable Tourism Accommodation in Bali Agus Made Yoga Iswara; I Gusti Agung Ngurah Darma Suyasa; Ratu Agung Bagus Ngurah Putra; Putu Herny Susanti
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 16 No. 2 (2026): Bali Overtourism
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2026.v16.i02.p03

Abstract

Despite receiving approximately 6.9 million international tourist arrivals in 2025, Bali’s hotel occupancy remained relatively low at 57–67%, revealing governance challenges in the tourism accommodation sector. This disparity is partly driven by tourists’ growing preference for villas, homestays, and short-term rentals, many operating outside formal licensing and taxation systems. This study analyses the governance challenges underlying the mismatch between rising tourist arrivals and declining hotel occupancy and proposes strategies for sustainable tourism accommodation in Bali. Using a qualitative approach, data were collected through focus group discussions, semi-structured interviews, field observations, and analyses of policy documents and media reports. The findings show that the Bali Provincial Government and the Ministry of Tourism have strengthened regulatory enforcement, including restricting online travel agencies from marketing unlicensed accommodation providers. Although these measures have encouraged business formalization, non-compliance remains widespread. The study highlights the need for stronger enforcement, integrated data systems, and collaborative governance to foster a more accountable, competitive, and sustainable accommodation sector.
Co-Authors Agus Made Yoga Iswara I Gusti Agung Ngurah Darma Suyasa Ni Gst Nym Suci Murni Ni Made Ernawati Putu Herny Susanti Putu Tika Virginiya