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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Komunikasi Profesional KAGANGA KOMUNIKA: Journal of Communication Science
Citra Rani Angga Riswari
Universitas dr Soetomo
Arts Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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Komunikasi politik PDIP dalam mempengaruhi perilaku pemilih kota Surabaya Didik Sugeng Widiarto; Muhtar Wahyudi; Moh. Edy Marzuki; Citra Rani Angga Riswari
Jurnal Komunikasi Profesional Vol. 7 No. 3 (2023)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jkp.v7i3.6530

Abstract

General Elections, or community participation in regional head elections, is a democratic method for selecting future leaders who can effectively lead their regions. A voter's behavior, influenced by their family and community, determines whether they will vote for a particular candidate in the general election. The purpose of this study is to ascertain how people in Surabaya vote in general election activities in Surabaya City. The descriptive qualitative research method was chosen in accordance with the objectives of the study. With a confidence level of 95% and a margin of error of +/- 2.31 percent, this study employs a survey method. Data collection was carried out using face-to-face interview techniques with questionnaire guidelines. The results of the study show that the majority of voters are very open to and influenced by the political communication activities of the candidates so that the behavioral characteristics of voters to elect members of the candidates are based on the selection of media and political channels (mass media, online media, and outdoor media), props and campaign attributes, as well as the activeness of legislative candidates on social media.
Examine the Women Communication Managerial Skill at PT LAZ Coal Indonesia Dedy Gunawan; Nurannafi Farni Syam Maella; Sanhari Prawiradiredja; Citra Rani Angga Riswari
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i4.11142

Abstract

Efficient communication plays a crucial role in effective management, especially in the coal mining industry. This industry requires strong interpersonal and leadership skills due to its intricate stakeholder relationships and demanding operational environments. This case study explores the communication-based managerial skills of women leaders at PT LAZ Coal Indonesia, a well-known coal mining company in the region. The study follows the methodological approach of Robert K. Yin. The existing literature on communication in the mining industry emphasizes the significance of strategic communication in effectively managing intricate stakeholder dynamics, promoting teamwork, and facilitating organizational transformation. Research has highlighted the specific communication obstacles that women encounter in industries dominated by men. These challenges include overcoming gender biases and establishing credibility. This qualitative case study utilized in-depth interviews with a purposive sample of two women managers at PT LAZ Coal Indonesia, encompassing mid-level supervisors to senior executives. The interviews delved into the participants' communication strategies, leadership approaches, and experiences in navigating the organizational culture. In addition, the researchers observed the women managers in their work environments and analyzed company documents to cross-reference the data. The research uncovers that the female managers at PT LAZ Coal Indonesia have honed a variety of communication-focused managerial abilities, such as attentive listening, compassionate issue resolution, and the tactical utilization of both formal and informal communication avenues. These skills have allowed them to establish trust with their teams, efficiently handle stakeholder relationships, and bring about organizational change. Nevertheless, the women encountered obstacles, including the task of maneuvering through gender-based biases and the requirement to adjust their communication styles to fit into the predominantly male organizational culture. This study offers valuable insights into the communication-based managerial skills of women leaders in the coal mining industry, showcasing their adeptness in navigating intricate organizational dynamics and cultivating collaborative work environments. The findings could potentially shape the creation of training and mentorship programs for women who aspire to be leaders. Additionally, they could add to our knowledge of communication strategies based on gender in industries that are predominantly male-dominated.
PENGARUH KREDIBILITAS MANAJER DAN POLA KOMUNIKASI TERHADAP KINERJA KARYAWAN (STUDI PADA HOTEL ATRIA MALANG) M Reza Ishadi Fadillah; Citra Rani Angga Riswari
KAGANGA KOMUNIKA: Journal of Communication Science Vol 8 No 1 (2026): Edisi 14
Publisher : Fakultas Ilmu Komunikasi Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36761/kagangakomunika.v8i1.7386

Abstract

Atria Malang Hotel as a hospitality service industry faces demands to improve employee performance through effective organizational communication management. This study aims to analyze the influence of Manajer credibility and organizational communication patterns on employee performance. This research uses a quantitative approach with a survey method. The independent variables are Manajer credibility, which includes competence, appearance, and attitude, and organizational communication patterns, which consist of formal and informal communication. The dependent variable is employee performance. The theoretical framework applied includes behaviorism theory, stimulus-organism-response theory, communicator credibility concepts, organizational communication, and employee performance. The population of this study consists of employees of Atria Malang Hotel who are involved in daily organizational communication processes. Data were collected through questionnaires and analyzed using statistical techniques to examine both simultaneous and partial effects among variables. The results show that Manajer credibility and communication patterns have a significant effect on employee performance, both jointly and partially. High Manajer credibility enhances trust, message acceptance, and work discipline, while effective communication patterns facilitate information flow, coordination, and working relationships. These findings indicate that the success of service organizations is determined not only by operational capabilities but also by the quality of leadership communication in building a positive and conducive work climate.   Keywords: Manajer Credibility, Communication Patterns, Organizational Communication, Employee Performance, Hotel.
Co-Authors Dedy Gunawan Didik Sugeng Widiarto M Reza Ishadi Fadillah Moh. Edy Marzuki Muhtar Wahyudi Nur’annafi Farni Syam Maella Sanhari Prawiradiredja