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Analisis Pengaruh Kualitas Layanan Elektronik Terhadap Kepuasan Pelanggan Pada Aplikasi Shopee Nurhapirah Tasnim; Muhammad Irwan Padli Nasution
Jurnal Ekonomi Manajemen dan Bisnis (JEMB) Vol. 2 No. 1 (2023): Januari - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jemb.v2i1.929

Abstract

The web could be utilized for of internet exchanging which is the reason frequently alluded to as web based business (electronic trade). The undeniably good web based business development in Indonesia has brought about a change in individuals' shopping designs towards on the web or internet shopping, consequently causing advertisers to learn different procedures so customers keep on feeling fulfillment while shopping utilizing applications, particularly.
Analisis Perkembangan E-Business Dalam Pemanfaatan Media Sosial Tiktok Shop Ira Yanti; Nurhapirah Tasnim; Riska Febrianti Aulia; Nurbaiti
Jurnal Ekonomi dan Bisnis Digital Vol. 1 No. 2 (2023): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

At this time, technological developments are very fast, especially those related to social media networks, at this time it is impossible not to meet people who do not use technology in their daily lives, from children to adults. TikTok is people's choice to market their business. Social media certainly plays an important role today. Social media can be used to market the business we have. Tiktokshop is a marketing medium that can increase sales turnover. Tiktokshop is not only an entertainment medium, but also a sales platform. In the Tiktokshop application, traders make selling videos as best they can. The aim of this research is to find out how much benefit TikTok has for business development. The research method used in this research is a qualitative method and uses a library approach by relying on available articles and journals and how business people respond to those who use the TikTok Shop application.
Analisis Peranan Action Dalam Memudahkan Nasabah Untuk Melakukan Transaksi Pada Pt Bank Aceh Syariah Cabang Kutacane Nurhapirah Tasnim; Nurbaiti Nurbaiti
Jurnal Visi Manajemen Vol. 11 No. 1 (2025): Jurnal Visi Manajemen
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/jvm.v11i1.602

Abstract

This study aims to determine how satisfied people are in using the Action Link application which is a mobile banking owned by Bank Aceh Syariah. The growth of technology that continues to increase from year to year so that this can have an impact on society. Technology has developed rapidly and is increasingly modern, many companies are developing performance in the information sector so that people are adopted in using online services via smartphones such as the Action service (Aceh Online Transaction) at Bank Aceh Syariah. This study uses descriptive analysis as a research approach that uses qualitative research. The technique used in this study is to conduct interviews with customers and distribute questionnaires to users of the Action application. The results of the study show that M-Banking Action makes it very easy for customers to make transactions, but there are some shortcomings in the application because there are no complete features. The quality of service also certainly has an impact on customer perceptions in using the application so that customers are still less confident in using Action if the service provided is bad and there are still those who feel less safe in using it.