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All Journal JAKBS JEBD
Riska Febrianti Aulia
Universitas Islam Negeri Sumatera Utara

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Pengaruh Kualitas Produk Dan Kualitas Terhadap Pelayanan Kepuasan Konsumen (Studi Kasus Pada Restorant Ayam Bakar, Medan) Riska Febrianti Aulia; Muhammad Irwan Padli Nasution
Jurnal Akuntansi Keuangan dan Bisnis Vol. 1 No. 2 (2023): Juli - September
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jakbs.v1i2.37

Abstract

The aim of this research is to find out how the product quality and service of a restaurant affect consumers. This restaurant is quite popular because it has a distinctive taste that is different from other restaurants. The method used in uu research is a qualitative method which uses the results of a questionnaire consisting of 50 people. interviews and documents The location in this study used the purposive area method. The results of the study showed that they were very satisfied with the products of the teticliut restaurant, in terms of sufficient space, strategic so that many of the visitors admired the terachut place both among young people and adults. Apart from a strategic location, the place has facilities such as wifi. private nungan, and karaoke. From the observed results, many visitors are satisfied with the products from the restaurant. From a service perspective, the restaurant is very satisfied.
Analisis Perkembangan E-Business Dalam Pemanfaatan Media Sosial Tiktok Shop Ira Yanti; Nurhapirah Tasnim; Riska Febrianti Aulia; Nurbaiti
Jurnal Ekonomi dan Bisnis Digital Vol. 1 No. 2 (2023): Oktober - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

At this time, technological developments are very fast, especially those related to social media networks, at this time it is impossible not to meet people who do not use technology in their daily lives, from children to adults. TikTok is people's choice to market their business. Social media certainly plays an important role today. Social media can be used to market the business we have. Tiktokshop is a marketing medium that can increase sales turnover. Tiktokshop is not only an entertainment medium, but also a sales platform. In the Tiktokshop application, traders make selling videos as best they can. The aim of this research is to find out how much benefit TikTok has for business development. The research method used in this research is a qualitative method and uses a library approach by relying on available articles and journals and how business people respond to those who use the TikTok Shop application.