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All Journal Techno Nusa Mandiri : Journal of Computing and Information Technology Ladang Artikel Ilmu Komputer
Maruloh Maruloh
Universitas Nusa Mandiri
Computer Science & IT

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SISTEM PENUNJANG KEPUTUSAN PEMILIHAN KARYAWAN TERBAIK DI RESTORAN SOTO PAK J MENGGUNAKAN METODE AHP: Grace Alfa Gulo; Niya Windy Nurhidayati; Diana Aprillia; Maruloh Maruloh
Jurnal Larik: Ladang Artikel Ilmu Komputer Vol 1 No 1 (2021): Juli 2021
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (695.723 KB) | DOI: 10.31294/larik.v1i1.504

Abstract

Abstract - Restaurant leaders need an employee who can be trusted to serve guests or visitors who come to the restaurant well. Selection of the best employees is an important aspect of performance management because it produces useful information for employee administrative decisions such as promotions or training and other decisions. The best employee performance is not only selecting and assigning the right employees but it is also important for leaders to plan carefully in motivating and developing employees. So it is necessary to make a Decision Support System (DSS) by applying the Analytical Hierarchy Process (AHP) method. AHP method is a method for solving an action that is associated with the comparison of the weight of importance between factors and the comparison of several alternatives. This method will give the result of the weighting of each alternative choice according to the number of specified criteria, such as type, price, location and the alternative that has the greatest weight, which is an alternative choice that is the best employee recommendation to be chosen by the restaurant leader. Keywords : Decision Support System (DSS), Analytical Hierarchy Process (AHP), Employees, Restaurant
ANALYSIS OF THE QUALITY OF THE ZETA SCARVES WEBSITE USING THE WEBQUAL 4.0 METHOD Jumiasih Jumiasih; Maruloh Maruloh
Jurnal Techno Nusa Mandiri Vol 21 No 1 (2024): Techno Nusa Mandiri : Journal of Computing and Information Technology Period of
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/techno.v21i1.5517

Abstract

This research aims to analyze the quality of the Zeta Scarves website using the WebQual method. The study focuses on three dimensions of website quality: usability, information quality, and service interaction. The data were collected through an online questionnaire distributed to users of the Zeta Scarves website. A total of 296 respondents participated in the study. The collected data were analyzed using descriptive statistics and the WebQual index. The results showed that the Zeta Scarves website received high scores in all dimensions of website quality. The usability dimension, which measures the ease of use and navigation, received a score of 4. The information quality dimension, which assesses the accuracy and relevance of the provided information, received a score of 3,9. The service interaction dimension, which evaluates the customer service and interaction features, received a score of 3,9. Based on the analysis, it can be concluded that the Zeta Scarves website has achieved a high level of quality, as perceived by the users. The findings of this study provide valuable insights for Zeta Scarves in enhancing their website to further improve customer satisfaction and strengthen their competitive position in the online fashion industry
Co-Authors Diana Aprillia Grace Alfa Gulo Jumiasih Jumiasih Niya Windy Nurhidayati