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All Journal Conference on Management, Business, Innovation, Education and Social Sciences (CoMBInES)
Choon Sen Seah
Universiti Tunku Abdul Rahman
Aerospace Engineering Arts Social Sciences Other

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The Significance of Technology in Digitalising Malaysia Industries Choon Sen Seah; Yin Xia Loh; Aman Lew Ka Lock Bin Lew Kat Keong; Min Xuan Chin; Gabriel Chuen Lio; Mei Kay Lee; Li Bin Lim; Shin Jer Wong
CoMBInES - Conference on Management, Business, Innovation, Education and Social Sciences Vol 1 No 1 (2021): Conference on Management, Business, Innovation, Education and Social Sciences (Co
Publisher : Universitas Internasional Batam

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Abstract

Digitalisation enables a business to produce, adapt and innovate digital technologies and services to enhance wealth creation, productivity, and quality of life. Various latest technology such as Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), collaborative robots (cobots) is discussed. During the era of the Industrial Revolution 4.0 (IR 4.0), many corporates in Malaysia started to implement the technologies. BMW Malaysia has implemented automated image recognition. UOB Malaysia has launched Mighty Insights. Ernst & Young using Robotic Process Automation in their business operation. Symprio is using a chatbot design agency to assists in organizations design. Even though many corporates in Malaysia are accepting these new technologies but these new technologies had become the barriers for some small and medium enterprise in Malaysia to move forwards. Challenges to implementing technologies are identified and discussed in this study.
The Factors and Challenges affecting Digital Economy in Malaysia Yin Xia Loh; Nor Aziati Abdul Hamid; Choon Sen Seah; Jia Jie Yo; Yu Chung Law; Sze Yin Tan; Hui Loo Chung; Yung Leong Liew; Ching Chong
CoMBInES - Conference on Management, Business, Innovation, Education and Social Sciences Vol 1 No 1 (2021): Conference on Management, Business, Innovation, Education and Social Sciences (Co
Publisher : Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Malaysia is one of the most avid countries in online shopping just behind Indonesia, the largest e-commerce market in ASEAN. In 2020, the Malaysia Digital Economy Corporation’s (MDEC) expectation to hit 20 per cent growth in e-commerce contribution to the digital economy can be achieved as the COVID-19 pandemic has given a huge boost to digital adoption among entrepreneurs. However, many SMEs do not move fast enough to recognize the changing habits and preferences of their consumers. As a result, they do not evolve their business model to adapt to the changes. The purpose of this paper is to conceptually identify and explain the factors and challenges that affecting digital economy in Malaysia.
Co-Authors Aman Lew Ka Lock Bin Lew Kat Keong Ching Chong Gabriel Chuen Lio Hui Loo Chung Jia Jie Yo Li Bin Lim Mei Kay Lee Min Xuan Chin Nor Aziati Abdul Hamid Shin Jer Wong Sze Yin Tan Yin Xia Loh Yin Xia Loh Yu Chung Law Yung Leong Liew