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Kepuasan Kerja Karyawan Housekeeping Department Pada Sintesa Peninsula Hotel Manado Iin Andina Prayetni; Sontje M. Sumayku; Roy F. Runtuwene
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 001 (2018): JURNAL ADMINISTRASI BISNIS UNSRAT
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i001.%p

Abstract

Economic development in particular sectors services in Indonesia took place very rapidly services sector. One of the mainstay tourism industry Indonesia, this is the industry that its development was quite rapidly in developing regions or advanced area. Hotel is a large organization has some of the usual part of called department housekeeping department is part of the Organization, as part of the organization department housekeeping has the resources, i.e. employees. the success of the hotel is inseparable from the role of employees. the goal of the research is to the employee's job satisfaction description housekeeping department at Sintesa Peninsula Manado Hotel. This research using methods qualitative nature of the descriptive analysis. Conclusions in finds, each individual have a different level of satisfaction in accordance with the applicable values on him. Then some things that suggested bias is the hotel surveillance in overseeing all aspects of the employee's job satisfaction.Keywords: job satisfaction, housekeeping, sintesa peninsula hotel management
Pengaruh Penguasaan Teknologi Informasi Terhadap Kinerja Karyawan Pada PT. Telkom Indonesia Cabang Manado Ratina Handayani; Roy F. Runtuwene; Sofia A. P. Sambul
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

This research is background be based on phenomenon where the factor of information technology mastery can influential to performance employee at PT. Telkom Indonesia Branch Manado. The purpose of this research is to know about the effect of information technology mastery to performance employee in PT. Telkom Indonesia Branch Manado. The method research is research of descriptive quantitative with sample as much as 65 respondent that is obtained using saturated sampling method. At this research the independent variable is information technology mastery, and dependent variable is performance employee. The experiment instrument use validity test and reliability test, but analysis data method use analysis simple linier regression method with t test, and coeficcient determinant. Result of research t tes analysis, where independent variable (information technology mastery) gained tvalue (10,873) bigger than  ttable (1,999)  influential significance to performance employee and significance 0,000 < 0,05  so, H0 rejected and Ha accepted that mean independent variable (information technology mastery) influential to dependen variable (performance employee) with positive and significance. The result of coeficcent determinant analysis  showed that the  rate R Square is 0.652 or 65,2%, that means is performance employee variable can be explain by information technology mastery, while the rest 34,8% can be explain by other variable outside the  research variable. This research expect a company can always conduct an evaluation regularly to information technology mastery of  each employee on performance result that have been achieved and evaluation of innovation for the progress of company that will come. 
Pengaruh Kepemimpinan Etis dan Budaya Organisasi Terhadap Kinerja Karyawan Pada PT. Asuransi Umum Bumiputera Muda 1967 Angel Maudul; Riane J. Pio; Roy F. Runtuwene
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 003 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i003.%p

Abstract

This study aims to determine the influence of ethical leadership on employee performance, to determine the influence of organizational culture on employee performance and to determine the influence of ethical leadership and organizational culture on employee performance at PT. Asuransi Umum Bumiputera Muda 1967. A leader with high ethical leadership and organizational culture can influence individuals or groups to behave in accordance with organizational or corporate goals. Therefore, companies or organizations need to pay attention to matters that include leadership ethics and organizational culture so that employee performance can be developed for the progress of the organization or company. This research uses quantitative research method, with multiple regression analysis approach to know the level of influence between variables, and t test seen from the level of significance between variables, namely ethical leadership (X1), organizational culture (X2) and employee performance (Y). While to know the value of influence of ethical leadership variable and organizational culture together to employee performance seen from F count bigger dat F table. The results of this study indicate that ethical leadership and organizational culture have a positive and significant influence on employee performance, so the hypothesis that there is influence of ethical leadership on employee performance, there is influence of organizational culture on employee performance and there is influence ethical leadership and organizational culture on employee performance otherwise acceptable.
Pengaruh Pelatihan Terhadap Kinerja Karyawan PT. Astra International, Tbk Daihatsu Cabang Malalayang Gino E. Wuse; Sontje M. Sumayku; Roy F. Runtuwene
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 003 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i003.%p

Abstract

Training is very important to be implemented because of the increasingly big business competition Pt. Astra International Tbk, Daihatsu Malalayang Branch needs to apply good training to every employee so that employees and companies are ready to compete with similar companies in the business world. The purpose of this training is to train the employees of PT. Astra International Tbk, Daihatsu Malalayang Branch. Analytical techniques used are scale scale, and simple linear regression using SPSS 13. The result of scale range analysis indicates that the training implementation is included in the criterion well with the average score of 85.94. The results of the working scale range analysis included in the high criterion with an average score of 40.60. Results of a simple linear regression study that has been done shows there is a significant influence between training variables and employee performance variables, can be seen in the correlation coefficient of 0.855 which means having a perfect relationship. While the hypothesis test results t arithmetic = 11.435 greater than t table = 1.677 This means Ho is rejected and Haimaan, then training has a positive effect on employee performance at PT. Astra International Tbk, Daihatsu Branch Malalayang thus hypothesized in Chapter I that "If training is done properly, then employee performance will increase", is acceptable.Keywords: Training, Employee Performance