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All Journal Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen)
P Purwatiningtyas
Universitas Stikubank, Indonesia
Computer Science & IT Control & Systems Engineering

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Sistem Pendukung Keputusan Penilaian Kualitas Jasa Hotel dengan Mengimplementasikan Metode Analytical Hierarchy Process (AHP) Hersatoto Listiyono; Muhammad A.R. Hidayat; P Purwatiningtyas; Eko Nur Wahyudi
Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Vol 4, No 3 (2023): Edisi Juli
Publisher : LPPM STIKOM Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/kesatria.v4i3.200

Abstract

It is time for hotels to use advances in computer technology, both software and hardware, in an effort to handle management, which was previously done manually. One of them is the assessment of the quality of services at hotels because later the ratings from visitors can become a reference for improving the quality ofservices at hotels. This study aims to create an application program for assessing the quality of hotel services, with anapplication program for assessing the quality of hotel services, it will help hotel management in improving hotel services to the fullest. In this service quality assessment application program, theAanalytical Hierarchy Process method is used to determine the valueofthe weightof the criteria. The endresultofthis research is a service quality assessment application program where the result of the program is a recapitulation of hote lservice quality assessment
Analisa Dan Perancangan Sistem Informasi Produksi (SiPro) PT. UPAP Hersatoto Listiyono; Anisa Istiqomah; P Purwatiningtyas; Zuly Budiarso
Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Vol 5, No 1 (2024): Edisi Januari
Publisher : LPPM STIKOM Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/kesatria.v5i1.294

Abstract

PT UPAP is a company engaged in printing services, more precisely screen printing or screen printing, printing services are often needed by textile garment. Until now, PT UPAP has had approximately 70 garments spread across the provinces of Central Java, West Java, Jabodetabek and DIY. The existing system at PT UPAP is still done manually, starting from customer data collection, production, approval, product quality control, production stock data collection, recap data collection of production quality control reports , production stock reports to storage of other data, so that it is possible that during the process there are errors in recording the inaccurate reports made and delay in searching for the necessary data. The design of this information system is the best solution to solve the problems that exist in this company, in order to achieve an effective and efficient activity in supporting activities in this company.
Co-Authors Anisa Istiqomah Eko Nur Wahyudi Hersatoto Listiyono Muhammad A.R. Hidayat Zuly Budiarso