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Hospital Incident Reporting Behaviour in Indonesia Luxandre Agung; Kemala Rita Wahidi; Hasyim
Jurnal Cinta Nusantara Vol. 1 No. 2 (2023): April-Juni, Study of Regional Social and Cultural Education
Publisher : CV. Bunda Ratu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63754/jcn.v1i2.16

Abstract

Patient safety is of the main concern in global healthcare. To promote better patient safety, incident reporting is encourage for future betterment. As the largest constituent in numbers of hospital healthcare professionals, nurses have major contribution in implementing patient safety. Nursing career ladder is implemented as an effort to advance nurses’ professionalism in providing safer, more effective and efficient care, also to ensure work satisfaction, career and professional advancement in Indonesia. This research aims to analyze the effect of nurse career ladder and implementation of patient safety goals on incident reporting behavior at inpatient nurses of Hospital X. Survey was conducted by distributing questionnaires to 82 nurses. The results show that career ladder level with patient safety goals implementation have a significant positive effect on incident reporting behavior. Career ladder has a positive effect on patient safety goals implementation. Patient safety goals implementation has a positive effect on incident reporting behavior. Career ladder level has no significant effect on incident reporting behavior. The managerial implications, hospital are encouraged to ensure that assessments of nurse career ladder level advancement are followed by not only increasing level of competency, but also increasing consistency to implement patient safety goals and incident reporting behavior.
FAKTOR SOSIAL DAN FAKTOR PSIKOLOGIS TERHADAP INTENSI MENGGUNAKAN REKAM MEDIS ELEKTRONIK: MODERASI TEKNIK WAHYU WIDAWATI; ERRY YUDHYA MULYANI; KEMALA RITA WAHIDI
Journal of Nursing and Public Health Vol 13 No 1 (2025)
Publisher : UNIVED Press, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jnph.v13i1.8501

Abstract

Pendahuluan: Penelitian ini dilandaskan keterangan dari kepala instalasi rekam medis elektronik bahwa optimalisasi penggunaan rekam medis elektronik di seluruh instalasi sampai dengan akhir tahun 2023 masih belum mencapai 100%. Tujuan penelitian ini adalah untuk mengungkap secara simultan pengaruh faktor sosial, faktor psikologis dan teknik supervisi terhadap intensi menggunakan rekam medis elektornik. Metode: Jenis penelitian termasuk dalam kuantitatif dengan desain cross sectional study. Populasi yang digunakan adalah tenaga medis. Teknik sampling menggunakan non-probability, dengan perhitungan menggunakan rumus slovin tingkat kesalahan 5% sehingga didapatkan jumlah sampel sebanyak 91 responden. Teknik pengumpulan data menggunakan kuesioner, dan metode analisa menggunakan analisa three box method. Hasil dan Pembahasan: Hasil analisa membuktikan bahwa faktor sosial, faktor psikologis dan teknik supervisi mampu meningkatkan intensi menggunakan rekam medis elektronik. Kesimpulan: Teknik supervisi memperlemah pengaruh faktor sosial terhadap intensi menggunakan rekam medis elektronik, tetapi teknik supervisi mampu memperkuat pengaruh faktor sosial terhadap intensi menggunakan rekam medis elektronik, dan faktor psikologis merupakan variabel paling dominan yang mampu meningkatkan intensi menggunakan rekam medis elektronik.
Peran Mediasi Employee Engagement dalam Meningkatkan Pengaruh Effort-Reward Imbalance dan Kepatuhan Kerja terhadap OCB pada Tenaga Keperawatan Reski Pratama Sampebua; Tjipto Rini; Kemala Rita Wahidi
AKADEMIK: Jurnal Mahasiswa Humanis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Humanis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmh.v6i3.2339

Abstract

Nursing staff are a key component of hospital services and play an important role in maintaining service quality and patient safety. However, high work demands that are not balanced with adequate rewards can lead to effort–reward imbalance, which may reduce employee engagement and organizational citizenship behavior (OCB). In addition, the level of work compliance is an important factor in supporting positive work behavior in the hospital environment. This study aims to analyze the effect of effort–reward imbalance and work compliance on OCB with employee engagement as an intervening variable among nursing staff at Sukabumi Class C Hospital. This study employed a quantitative design with a survey approach. The study population consisted of nursing staff at Sukabumi Class C Hospital, and the sampling technique used was the census method. Data were collected through structured questionnaires. Data analysis was conducted using Structural Equation Modeling–Partial Least Square (SEM-PLS). The results showed that effort–reward imbalance and work compliance had a significant effect on employee engagement and organizational citizenship behavior. In addition, employee engagement was found to have a positive effect on OCB and was able to mediate the relationship between effort–reward imbalance and work compliance with OCB.Conclusion. The balance between effort and rewards, as well as a good level of work compliance, can enhance employee engagement, which in turn encourages the emergence of OCB among nursing staff. Hospital management should improve the reward system, strengthen the culture of work compliance, and create a work environment that supports nurse engagement in order to enhance OCB and improve the quality of hospital services.
Adopsi Pengguna sebagai Mediator dalam Memperkuat Pengaruh Kualitas Informasi dan Kemudahan Akses terhadap Kebermanfaatan Keputusan Muadz Muadz; Munawar Munawar; Kemala Rita Wahidi
AKADEMIK: Jurnal Mahasiswa Humanis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Humanis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmh.v6i3.2372

Abstract

The implementation of a Document Management System (Documentum) at Class C Hospital Bogor aims to improve policy information governance and the quality of decision-making. This study analyzes the influence of information quality and ease of access on decision usefulness, with user adoption serving as an intervening variable. This quantitative associative study involved 163 employees who use Documentum, selected via an online questionnaire. Data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with a bootstrapping procedures. The results indicate that information quality and ease of access do not have a significant direct effect on decision usefulness; however, both have a positive and significant effect on user adoption, and user adoption significantly affects decision usefulness. User adoption was found to fully mediate the influence of information quality and ease of access on decision usefulness. These findings confirm that the system's benefits for decision-making are realized through adoption and sustained usage. Management is advised to encourage system adoption through awareness-raising, training, improvements to technical system reliability, and integration into work procedures.