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Pengaruh Effort-Reward Imbalance dan Burnout terhadap Organizational Citizenship Behavior melalui Organizational Commitment Zia’ul Fatwa Andini Yusuf; Tjipto Rini; Rian Adi Pamungkas
Journal of Language and Health Vol. 7 No. 2 (2026): Journal of Language and Health: June 2026
Publisher : CV. Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/jlh.v7i2.2215

Abstract

Berdasarkan laporan SSGI 2024 prevalensi kasus stunting di Indonesia sebanyak 19,8%, underweight sebanyak 16,8%. Berdasarkan umur, jumlah bayi (0-11 bulan) stunting sebanyak 21,6%, underweight sebanyak 9,9% dan wasting sebanyak 10,1%. Pijat bayi juga merupakan satu alternatif upaya untuk meraih derajat kesehatan yang paling sederhana yang bisa dilakukan di rumah, namun banyak ibu yang merasa takut melakukan pijat terhadap bayinya. Tujuan penelitian ini untuk mengetahui pengaruh pijat bayi terhadap pertumbuhan berat badan bayi. Penelitian ini menggunakan jenis penelitian pre-experimental design dengan rancangan penelitian one group pretest-post-test design.   Penelitian ini dilaksanakan di wilayah kerja Puskesmas Motoboi Kecil. Sampel sebanyak 20 bayi usia 0-12 bulan. Instrumen pengumpulan data menggunakan kuesioner dan lembar checklist. Data dianalisis menggunakan uji paired t test. Hasil penelitian menunjukkan rata-rata berat badan bayi sebelum dipijat adalah 4,61 kg dengan SD 0,75 dan rata-rata berat badan bayi setelah dipijat adalah 6,54 kg dengan SD 0,80. Hasil uji statistik diperoleh nilai p=0,001 (p<0,05) artinya ada pengaruh pijat bayi terhadap pertumbuhan berat badan bayi. Terdapat perbedaan rata-rata skor berat badan bayi sebelum dan sesudah diberikan pijatan dengan perbedaan rata-rata sebesar 1,93, maka dapat disimpulkan pijat bayi dapat meningkatkan pertumbuhan berat badan bayi di wilayah kerja Puskesmas Motoboi Kecil. 
The Role of Service Regulation in Pharmacy Waiting Time with Information Systems as Intervening Yusni Sulastri; Rina Mutiara; Tjipto Rini
Global Management: International Journal of Management Science and Entrepreneurship Vol. 3 No. 1 (2026): February: Global Management: International Journal of Management Science and En
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v3i1.523

Abstract

The waiting time for outpatient pharmacy services at Permata Jonggol Hospital had not met the minimum service standards, potentially reducing service quality and patient satisfaction. This issue was suspected to be influenced by human resource (HR) competence, service regulations, and the utilization of the Hospital Management Information System (HMIS). This study aimed to analyze the effect of HR competence and service regulations on pharmacy waiting time, with HMIS utilization as an intervening variable. The study used a quantitative approach with a cross-sectional design. Data were collected at a single point in time using instruments that had been tested for validity and reliability. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that HR competence, service regulations, and HMIS utilization simultaneously had a significant effect on pharmacy waiting time. Partially, HR competence and service regulations significantly affected HMIS utilization and waiting time. HMIS utilization also significantly influenced waiting time and mediated the relationship between HR competence, service regulations, and pharmacy waiting time. In conclusion, improving pharmacists’ competence, strengthening service regulations, and optimizing HMIS utilization in an integrated manner were important strategies to reduce waiting time and improve service efficiency and quality
Peran Mediasi Kompetensi pada Pengaruh Situational Awareness dan Komitmen Afektif terhadap Kinerja Unit Keperawatan Kritis Rima Nirwana; Sandra Dewi; Tjipto Rini
AKADEMIK: Jurnal Mahasiswa Humanis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Humanis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmh.v6i3.2335

Abstract

Critical care nursing requires nurses capable of recognizing changes in patient conditions, making appropriate decisions, maintaining organizational commitment, and demonstrating adequate professional competence. This study aims to analyze the influence of Situational Awareness and Affective Commitment on Critical Care Unit Performance, with Critical Care Nurse Competence serving as a mediating variable at Jakarta Class B Hospital. A quantitative approach with a cross-sectional design was employed. Data were collected in May 2026 via questionnaires administered to 83 staff nurses working in the ICU, PICU, NICU, and Emergency Department. The entire population meeting the study criteria served as respondents through a total sampling technique. Data were analyzed using Partial Least Squares Structural Equation Modeling. The results indicate that Situational Awareness has a positive effect on both Critical Care Nurse Competence and Critical Care Unit Performance. Affective Commitment also positively influences Critical Care Nurse Competence and Critical Care Unit Performance. Critical Care Nurse Competence positively affects Critical Care Unit Performance. Furthermore, Critical Care Nurse Competence was found to partially mediate the effects of Situational Awareness and Affective Commitment on Critical Care Unit Performance. The study concludes that Situational Awareness is the most dominant factor contributing to performance. Enhancing critical care unit performance requires strengthening Situational Awareness, fostering continuous competence development, and increasing nurses' emotional attachment to the organization.
Peran Mediasi Employee Engagement dalam Meningkatkan Pengaruh Effort-Reward Imbalance dan Kepatuhan Kerja terhadap OCB pada Tenaga Keperawatan Reski Pratama Sampebua; Tjipto Rini; Kemala Rita Wahidi
AKADEMIK: Jurnal Mahasiswa Humanis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Humanis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmh.v6i3.2339

Abstract

Nursing staff are a key component of hospital services and play an important role in maintaining service quality and patient safety. However, high work demands that are not balanced with adequate rewards can lead to effort–reward imbalance, which may reduce employee engagement and organizational citizenship behavior (OCB). In addition, the level of work compliance is an important factor in supporting positive work behavior in the hospital environment. This study aims to analyze the effect of effort–reward imbalance and work compliance on OCB with employee engagement as an intervening variable among nursing staff at Sukabumi Class C Hospital. This study employed a quantitative design with a survey approach. The study population consisted of nursing staff at Sukabumi Class C Hospital, and the sampling technique used was the census method. Data were collected through structured questionnaires. Data analysis was conducted using Structural Equation Modeling–Partial Least Square (SEM-PLS). The results showed that effort–reward imbalance and work compliance had a significant effect on employee engagement and organizational citizenship behavior. In addition, employee engagement was found to have a positive effect on OCB and was able to mediate the relationship between effort–reward imbalance and work compliance with OCB.Conclusion. The balance between effort and rewards, as well as a good level of work compliance, can enhance employee engagement, which in turn encourages the emergence of OCB among nursing staff. Hospital management should improve the reward system, strengthen the culture of work compliance, and create a work environment that supports nurse engagement in order to enhance OCB and improve the quality of hospital services.