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Sandu Siyoto
IIK STRADA Indonesia
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Analysis of Smoking Behavior and Stress Management in Hypertension Sufferers of Productive Age at Dr. Moedjito Dwidjosiswoyo Hospital Jombang Eval Braco Athatur; Sandu Siyoto; Bambang Pardjianto
Journal for Quality in Public Health Vol. 4 No. 2 (2021): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v4i2.188

Abstract

The high incidence of hypertension is caused by various causes including the lifestyle of the city community such as obesity, excessive salt consumption, lack of exercise, smoking. In addition, a person's lifestyle psychic condition such as stress can also affect the increase in blood pressure. Stress increases the activity of sympathetic nerves, thus raising blood pressure erratically. The purpose of the study was to analyze smoking behavior and stress management of hypertension sufferers of productive age. The design of this research is analytics with a crossectional approach. The variables of this study are smoking behavior and stress management as independent variables as well as blood pressure as dependent variables. The study population of patients with hypertension hospital dr. Moerdjito Jombang as many as 142 patients in March 2020. Samples were taken with simple random sampling techniques as many as 105 respondents. The data was collected by questionnaire instrument and processed using editing, coding, scoring and tabulating and tested with spearman rho test. This suggests that smoking behavior and stress management in sufferers may affect
Evaluation and Implementation Registration of Outpatient with Online Systems at Health Services Center Imania Halwa El Kariema; Sandu Siyoto; Ratna Wardani
Journal for Quality in Public Health Vol. 4 No. 2 (2021): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v4i2.198

Abstract

In an effort to improve the health status of the Indonesian people, the quality of hospital services must always be improved through easy access to health facilities. One way is to use an online-based registration service system. This literature review aims to examine some of the problems that occur in online-based registration services. The method used is by conducting a review of various journals on international and online-based registration services in Indonesia, in the 2010-2019 period. Searching for journals using ResearchGate and Google Scholar, the journals that are looking for are journals in the health sector, after several screenings and reviews that match the theme, 22 journals are obtained. The use of an online-based registration service system can reduce the length of patient queues when registering before getting service from a doctor. Several hospitals in Indonesia have used online-based registration services, but there are still many obstacles. This obstacle can occur during the planning process as well as during the service implementation process, for example, namely lack of human resources, missing SOPs, a patient who cannot use a cellphone and a lack of information on patients about the online registration system. The benefits of making this literature review are expected that hospitals that will implement online-based registration services understand and understand what are the factors of obstacles to online registration services so that they are better prepared to avoid these obstacle factors.
Analysis of Response Time and Quality of Professional Service Provider Care (PPA) with Patient Satisfaction in Hospital Poly Disease in Kartini Mojokerto Langit Kresna Janitra; Sandu Siyoto; Rahmania Ambarika
Journal for Quality in Public Health Vol. 4 No. 2 (2021): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v4i2.205

Abstract

To create patient satisfaction, the hospital must create and manage a system to obtain more patients and the ability to retain patients. The process of patient care and care is dynamic and involves many Caregiver Professionals (PPA) and involves various service units. There are many problems regarding the lack of satisfaction from health care workers, one of which is due to the long response time. This study aims to analyze the relationship between response time and service quality of health workers with satisfaction of outpatients at Kartini Hospital, Mojokerto. This study used a quantitative analytic design with a cross sectional approach. The population was all unhospitalited patients who had received services the internal medicine poly at Kartini Hospital, Mojokerto with a total of 156 respondents. The sample used Simple Random Sampling totaling 112 respondents. Independent variables are response time and service quality. The dependent variable is outpatient satisfaction. Data analysis using Ordinal Regression. The time of the study was 18-23 March 2020. Based on the results of the Ordinal Regression Test analysis, it shows that the variable that most influences patient satisfaction is the variable service quality with a p-value of 0.013 <0.05, so H0 is rejected and H1 is accepted, so it can be concluded that there is a significant relationship between the quality of health care workers and satisfaction. On Outpatients at Kartini Hospital, Mojokerto Regency
Analysis of Internal Customer Satisfaction Related to the Service of the Medical Record at Muhammadiyah Public Hospital Ponorogo Etik Mardyantari; Sandu Siyoto; Sentot Imam Suprapto
Journal for Quality in Public Health Vol. 4 No. 2 (2021): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v4i2.206

Abstract

The medical record department is one of the most important parts in the hospital's effort to provide excellent service to patients. The medical records section is indeed a part that is not directly involved in patient care, but other health workers need a medical record section in order to serve patients. The purpose of this study was to analyze internal customer satisfaction related to the service of the medical records department at Muhammadiyah Hospital Ponorogo. The research design used a descriptive quantitative research design. The sampling technique used was snowball sampling. The results showed that several obstacles were found, namely the speed of providing medical records, the accuracy of providing medical records, the management of KLPCM (Incomplete Filling Of Medical Records) and medical record officers who had medical record competence were still very limited. Improved services provided by the medical record department can increase internal customer satisfaction, and of course will have a direct impact on service to patients. nurses and hospital BPJS healthcare officers.
Clinical Pathway Implementation with the Quality of Service and Satisfaction Patient of DM Gangrene in the General Surgery Poly at RSUD Ra Basoeni Gedeg Mojokerto Evy Maretnawati; Sandu Siyoto
Journal for Quality in Public Health Vol. 4 No. 2 (2021): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v4i2.217

Abstract

DM management requires collaborative and integrated team involvement in working with patients to set goals and implement treatment for patients. The need for treatment to individuals with DM helps provide psychological support, psychomotor skills, promote self-management, and set goals for better and optimal outcomes. Therefore, in the care of DM patients, it is necessary to apply services that can help patients in undergoing treatment better, one of which is by applying clinical pathways. The design of this research is crossectional analytics. The variables of this study are the application of clinical pathways as independent variables as well as quality of service and patient satisfaction as dependent variables. The population of all dm gangrene patients in the General Surgery Department of RSUD RA Basoeni Gedeg Mojokerto was 137 patients in February - March 2020. Samples were taken with simple random sampling techniques as many as 105 respondents. The data was collected by questionnaire and processed using editing, coding, scoring and tabulating and tested with chi square test. The results of this study showed that partially and simultaneously independent variables influence the occurrence of dependent variables due to the value of < of 0.05. The application of clinical pathways can help patients know all forms of services that will be received from the beginning of the action until the patient returns home. Mechanism of application of clinical pathway will be a basis of communication that is built with good quality between hospital staff and patients so that patients will receive the maximum service and patients are satisfied with the service
Co-Authors Bambang Pardjianto Etik Mardyantari Eval Braco Athatur Evy Maretnawati Imania Halwa El Kariema Langit Kresna Janitra Rahmania Ambarika Ratna Wardani Sentot Imam Suprapto