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All Journal Khatulistiwa Nursing Journal Jurnal Pengabdian Pada Masyarakat Jurnal Pengabdian Kepada Masyarakat: Kesehatan (JPKMK) Journal of Nursing Management Innovations
Sri Sudarsih
Universitas Bina Sehat PPNI
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Pelatihan Perbaikan Strategi Koping dan Adaptasi Sebagai Upaya Penurunan Burnout Perawat di Rumah Sakit Windu Santoso; Sri Sudarsih
Jurnal Pengabdian Pada Masyarakat Vol 8 No 4 (2023): Jurnal Pengabdian Pada Masyarakat
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/jppm.v8i4.446

Abstract

Prevalensi gangguan mental yang tinggi terjadi pada petugas kesehatan di masa pandemi covid-19 yang salah satunya adalah burnout. Burnout merupakan suatu bukti kegagalan adaptasi seseorang secara berkepanjangan dan berulang pada paparan stres kerja. Terlaksananya program pelatihan (edukasi online) diikuti oleh perawat terutama yang mengalami kondisi job stress, depresi, burnout dan berbagai dampak negatif baik fisik maupun psikologis/emosional. Pelaksanaan program edukasi berbasis online/daring ini dilaksanakan bekerja sama dengan mitra rumah sakit rujukan yang menjadi sasaran program. Pelaksanaan kegiatan meliputi persiapan, pelaksanaan dan evaluasi. Pelaksanaan kegiatan pelatihan dapat berjalan sesuai dengan tahapan yang telah direncanakan..Berdasarkan hasil kegiatan pengabdian ini diketahui bahwa hampir seluruh peserta mengalami burnout pada saat masa pandemi covid-19. Dalam kegiatan pengabdian ini dihasilkan kesepakatan berdasarkan pengalaman dan saran terhadap solusi menangani burnout yaitu melalui personal dengan cara menemukan atau memperbaiki mekanisme koping yang tepat, penanganan secara organisasi dan kombinasi antara keduanya. Untuk mendapatkan informasi yang lebih banyak tentang burnout pada perawat perlu menghadirkan perawat dari beberapa rumah sakit yang lain. A high prevalence of mental disorders occurred in health workers during the Covid-19 pandemic, one of which was burnout. Burnout is evidence of failure of a person's adaptation on a prolonged and repeated basis to exposure to work stress. The implementation of the training program (online education) is attended by nurses, especially those who experience conditions of job stress, depression, burnout and various negative impacts both physical and psychological/emotional. The implementation of this online/online-based education program is carried out in collaboration with referral hospital partners who are the target of the program. Implementation of activities includes preparation, implementation and evaluation. The implementation of training activities can proceed according to the planned stages. Based on the results of this community service activity, it is known that almost all participants experienced burnout during the Covid-19 pandemic. In this community service activity an agreement was produced based on experience and suggestions for solutions to dealing with burnout, namely through personal means by finding or repairing the right coping mechanisms, handling organizationally and a combination of the two. To get more information about burnout among nurses, it is necessary to bring in nurses from several other hospitals.
Quality Of Health Services With Outpatient Satisfaction Level Riszeki Fitria; Sri Sudarsih; Mohammad Qais Rezvani; Noor Fatima
Journal of Nursing Management Innovations Vol. 1 No. 1 (2025): Journal of Nursing Management Innovations
Publisher : CV Media Inti Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58723/jnmi.v1i1.5

Abstract

Background of study: The increasing need for quality health center services, the service function needs to be improved to be more effective and efficient and provide satisfaction to patients and the community. Aims and scope of paper: This study aimed to determine the relationship between the quality of health services and the level of satisfaction of outpatients Methods: The design of this study used correlation analysis with a cross-sectional approach. The population in this study were all patients who had received health services totaling 142 people. The sampling technique of this study was consecutive sampling with a sample size of 44 people. The research instrument used a questionnaire. Data analysis used Spearman Rho. Result: The results of the study showed that almost all respondents considered the quality of service sufficient, namely 37 people (84.1%) and more than 50% of respondents were satisfied, namely 25 people (56.8%). The results of the Spearman Rho test showed a p value = 0.001 < α = 0.05 with a coefficient correlation value of 0.499, which means that there is a relationship between service quality and patient satisfaction. Conclusion: Semakin baik kualitas pelayanan, maka akan semakin puas pasien. Kualitas pelayanan yang baik memberikan dampak yang positif bagi kesembuhan pasien sesuai dengan hakekat pelayanan dasar dari pelayanan kesehatan adalah memenuhi kebutuhan dan pasien.
Memperkenalkan Teknologi Digital Aplikasi Dokumentasi Asuhan Keperawatan Berbasis Android pada Perawat: Introducing Digital Technology of Android-Based Nursing Care Documentation Application to Nurses Windu Santoso; Sri Sudarsih; Muhammad Hafidh Taqiuddin
Jurnal Pengabdian Kepada Masyarakat: Kesehatan Vol. 6 No. 1 (2026): Maret
Publisher : Sekolah Tinggi Ilmu Kesehatan Notokusumo Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak: Pada kegiatan Pengabdian kepada Masyarakat ini, dilakukan upaya pengembangan dan sosialisasi aplikasi dokumentasi keperawatan berbasis Android yang dirancang untuk mendukung standar BPJS Kesehatan KRIS di Indonesia. Tahap awal kegiatan meliputi koordinasi dengan rumah sakit dan tim IT untuk memahami kebutuhan serta kesiapan fasilitas, diikuti dengan penyusunan materi edukasi dan fitur teknologi yang sesuai standar nasional. Selanjutnya, dilakukan sosialisasi hasil penelitian kebutuhan aplikasi kepada para perawat dan staf rumah sakit,. Selama proses ini, peserta menyampaikan masukan terkait fitur yang diinginkan serta kendala yang dihadapi di lapangan, sehingga memungkinkan adanya penyesuaian dan pengembangan berkelanjutan. Hasil kegiatan menunjukkan antusiasme tinggi dari tenaga keperawatan terhadap rencana pengembangan aplikasi yang memudahkan proses dokumentasi dan memenuhi standar nasional. Kolaborasi antara rumah sakit, pengembang teknologi, dan akademisi pun terbentuk untuk memastikan keberlanjutan dan keberhasilan implementasi aplikasi. Ke depan, diharapkan aplikasi ini dapat terwujud sehingg dapat meningkatkan efisiensi, akurasi data, dan mendukung pelayanan kesehatan berkualitas sesuai standar BPJS, serta mempercepat proses dokumentasi di lingkungan rumah sakit. Kegiatan ini diharapkan menjadi langkah awal dalam memperkuat ekosistem inovasi teknologi di bidang keperawatan, sekaligus memperkaya kolaborasi lintas sektor dalam rangka peningkatan mutu layanan kesehatan di Indonesia.   Abstract: This Community Service activity involved the development and dissemination of an Android-based nursing documentation application designed to support the BPJS Kesehatan KRIS (Indonesian Health Insurance) standards in Indonesia. The initial phase of the activity involved coordinating with hospitals and IT teams to understand facility needs and readiness, followed by the development of educational materials and technological features that meet national standards. Next, the results of the application needs research were disseminated to nurses and hospital staff. During this process, participants provided input on desired features and challenges encountered in the field, allowing for adjustments and ongoing development. The results of the activity demonstrated high enthusiasm from nursing staff for the planned development of an application that would streamline the documentation process and meet national standards. Collaboration between hospitals, technology developers, and academics was established to ensure the sustainability and successful implementation of the application. Going forward, it is hoped that this application will be realized, improving efficiency and data accuracy, supporting quality healthcare services in accordance with BPJS standards, and accelerating the documentation process within the hospital environment. This activity is expected to be the first step in strengthening the technological innovation ecosystem in the nursing field, while also enriching cross-sector collaboration in order to improve the quality of health services in Indonesia.
Implementasi Komunikasi Terapeutik Antara Perawat Dan Pasien Di Ruang Rawat Inap Sri Sudarsih; Windu Santoso; Muhammad Hafidh Taqiuddin
Khatulistiwa Nursing Journal Vol. 7 No. 2 (2025): July 2025
Publisher : STIKes YARSI Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53399/knj.v7i2.337

Abstract

Background: Therapeutic communication is a very important element in nursing. Effective therapeutic communication is essential to foster trust and understanding between nurses and patients, which significantly improves patient care outcomes. Therapeutic communication skills are necessary for an effective therapeutic relationship. Objective: The objective of this research was to determine the implementation of therapeutic communication between nurses and patients. Method: The study is a descriptive study. The sample in the study were patients in the inpatient room, who were taken using purposive sampling techniques and in accordance with the researcher's criteria. Data collection used a Global Interprofessional Therapeutic Communication Scale (GITCS) instrument. Result: The results of the study showed that most of the nurses' therapeutic communication was in the good category. Conclusion: Most of the nurses' therapeutic communication is in the good category which is supported by 5 indicators, most of which are in the good category.
Co-Authors Mohammad Qais Rezvani Muhammad Hafidh Taqiuddin Noor Fatima Riszeki Fitria Windu Santoso