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Mila Karmila
Universitas Perjuangan, Tasikmalaya
Humanities Decision Sciences, Operations Research & Management Social Sciences

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The Effect of Emotional Intelligence and Organizational Commitment on Organizational Citizenship Behavior (OCB) at Prasetya Bunda Hospital Tasikmalaya Amzan Nur Alamsyah; Rita Tri Yusnita; Mila Karmila
Journal of Indonesian Management Vol. 3 No. 2 (2023): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i2.1249

Abstract

The purpose of this study was to find out and analyze the description of emotional intelligence, organizational commitment, and Organizational Citizenship Behavior (OCB) at Prasetya Bunda Tasikmalaya Hospital. The effect of emotional intelligence and organizational commitment simultaneously on Organizational Citizenship Behavior (OCB) of Prasetya Bunda Tasikmalaya Hospital. The effect of emotional intelligence partially on Organizational Citizenship Behavior (OCB) Prasetya Bunda Tasikmalaya Hospital. Partial influence of organizational commitment to Organizational Citizenship Behavior (OCB) of Prasetya Bunda Tasikmalaya Hospital. This research includes quantitative research in the sense that in this study it uses numbers, starting from data collection to interpreting data with statistical tests. The data collection technique used was a survey method. The data analysis technique used was descriptive statistical analysis and multiple linear regression tests. The results showed that emotional intelligence was in the very good category, organizational commitment was in the good category, and Organizational Citizenship Behavior (OCB) among Prasetya Bunda Tasikmalaya Hospital employees was in the good category. There is a significant simultaneous influence of emotional intelligence and organizational commitment to Organizational Citizenship Behavior (OCB) on Prasetya Bunda Tasikmalaya Hospital employees. There is a partial significant effect of emotional intelligence on Organizational Citizenship Behavior (OCB) in Prasetya Bunda Tasikmalaya Hospital employees. There is a partial significant effect of organizational commitment to Organizational Citizenship Behavior (OCB) on Prasetya Bunda Tasikmalaya Hospital employees.
Customer Satisfaction Analysis Viewed From Store Atmosphere, Food Plating And Price Perception (Survey of Letter Coffee Consumers) Soni Setiaji Setiaji; Depy Muhamad Pauzy; Mila Karmila
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1426

Abstract

The purpose of this study was to determine the effect of Store Atmosphere, Food Plating and Price Perceptions on Letter Coffee Consumer Satisfaction in Cijoho, Kec. Leuwisari, Tasikmalaya Regency. The research method used is a quantitative method with a survey approach of 100 respondents who are consumers of Letter Coffee. The types of data used are primary data and secondary data. The data analysis technique used is multiple regression analysis. The results of this test prove that Store Atmosphere, Food Plating and Price Perception have a significant effect both partially and simultaneously on Letter Coffee Consumer Satisfaction in Cijoho, Kec. Leuwisari, Tasikmalaya Regency.
Co-Authors Amzan Nur Alamsyah Depy Muhamad Pauzy Rita Tri Yusnita Soni Setiaji Setiaji