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All Journal Jurnal Media Administrasi Dewantara: Jurnal Pendidikan Sosial Humaniora
Marthina Raga Lay
Universitas Nusa Cendana
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Peran Dinas Koperasi, Perindustrian, dan Perdagangan dalam Pemberdayaan UMKM Tenun Ikat di Kabupaten Nagekeo Maria Stella Maris Muke Samu; Made Ngurah Demi Andayana; Adriana Rodina Fallo; Marthina Raga Lay
Jurnal Media Administrasi Vol 11 No 1 (2026): April : Jurnal Media Administrasi
Publisher : Universitas 17 Agustus 1945 Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jma.v11i1.3676

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in promoting economic growth and improving community welfare, particularly at the regional level. In Nagekeo Regency, the ikat weaving craft sector represents an important local economic potential that also carries significant cultural value. However, weaving entrepreneurs still face several challenges, including limited business capital, restricted market access, and low utilization of digital technology for product marketing. This study aims to analyze the role of the Department of Cooperatives, Industry, and Trade of Nagekeo Regency in empowering MSME actors, particularly ikat weaving groups. The research employs a qualitative approach with a descriptive research design. The study involved 18 informants consisting of local government officials, MSME actors, and institutional partners selected through purposive sampling. Data collection techniques included observation, in-depth interviews, and documentation, while data analysis was conducted through data reduction, data presentation, and conclusion drawing. The findings indicate that the department performs facilitative, educative, and technical roles in empowering weaving groups through production training, digital marketing assistance, provision of business facilities, and technical guidance on product innovation. These programs contribute to improving weavers’ skills, product quality, and market opportunities, although their implementation still faces limitations related to budget constraints and uneven program coverage.
Analisis Kinerja Pegawai dalam Pelayanan Publik di UPTD Pengujian Kendaraan Bermotor Kota Kupang Juliaty Doko E. Eddo Huky; Marthina Raga Lay; David Wilfrid Rihi; Yani Handani Seran
Dewantara : Jurnal Pendidikan Sosial Humaniora Vol. 5 No. 1 (2026): Maret: Dewantara : Jurnal Pendidikan Sosial Humaniora
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/dewantara.v5i1.7356

Abstract

This study examines employee performance in public services at the Motor Vehicle Testing Unit (UPTD Pengujian Kendaraan Bermotor) of Kupang City. The study aims to analyze employee performance using the public organizational performance indicators proposed by Dwiyanto, namely productivity, service quality, responsiveness, and responsibility. A qualitative descriptive approach was employed through observations, in-depth interviews, and document analysis, while the data were analyzed using the interactive model of Miles, Huberman, and Saldaña. The findings indicate that employee performance is generally categorized as good; however, it has not yet reached an optimal level. Service quality, responsiveness, and responsibility have been implemented in accordance with the established Standard Operating Procedures (SOP), as reflected in accurate vehicle inspections, effective communication with service users, and compliance with technical regulations. Nevertheless, productivity remains constrained by the imbalance between the number of vehicle inspectors and the volume of vehicles tested, resulting in service delays beyond the established standards. In addition, limited technical training, insufficient maintenance of testing equipment, and inadequate supporting facilities affect service effectiveness. The study concludes that improving public service performance requires strengthening institutional capacity, enhancing human resource competencies, and ensuring the sustainability of supporting infrastructure to provide effective, efficient, and accountable vehicle testing services.  
Co-Authors Adriana Rodina Fallo Juliaty Doko E. Eddo Huky Made Ngurah Demi Andayana Maria Stella Maris Muke Samu Rihi, David Wilfrid Yani Handani Seran