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All Journal JURNAL ILMIAH INFOKOM
Ilham Ferdiansyah
Sekolah Tinggi Teknologi Wastukancana
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

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REDESIGN APLIKASI KAI ACCES MENGGUNAKAN METODE DESIGN THINKING Ilham Ferdiansyah; Meriska Defriani; Imam Maruf Nugroho
INFOKOM (Informatika & Komputer) Vol 11 No 1 (2023): JURNAL INFOKOM JUNI 2023
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/infokom.v11i1.1045

Abstract

PT Kereta Api Indonesia is a mode of transportation that presents an innovation in the form of a mobile application to support users in ordering train tickets. In this study it aims to help users of the kai access application to be more comfortable to use, and provide information about train schedules, there are problems experienced by users in using the kai access application such as there is no forward and backward seat information in premium economy class, and no ticket information sold out. In this study, the design thinking method was used as a redesign of the user interface and user experience, and usability testing as usability metrics. This study obtained the results of the Prototype redesign of the Kai Access application with an average result of SUS 82 where these results are included in grade A and can be well received by user
Co-Authors Imam Maruf Nugroho Meriska Defriani