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All Journal Journal of Hospitality Accommodation Management
I Wayan Seniartha
Program Studi Divisi Kamar Politeknik Pariwisata Bali
Humanities Economics, Econometrics & Finance Social Sciences

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Persediaan Lena pada Masa Pandemi Covid-19 di Novotel Bali Nusa Dua & Residences Ni Kadek Eky Samita; Anak Agung Istri Ratna Sari Wulan; I Wayan Seniartha
Journal of Hospitality Accommodation Management (JHAM) Vol. 2 No. 2 (2023): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v2i2.1129

Abstract

The purpose of this study was to determine the supply of flax during the covid-19 pandemic at Novotel Bali Nusa Dua & Residences. The data of this study were obtained by interview and documentation techniques conducted online and the data analysis in this study was descriptive qualitative, namely by analyzing something related to the flax inventory in the Novotel Bali Nusa Dua & Residence Hotel with reference to the theory, namely, according to Rumekso (2001:165), The minimum stock of flax that must be owned by a hotel in its operations is 3 par stock, namely: 1 installed par, 1 dirty par, 1 ready- to-use par. Then compare and analyze with the theory to get a conclusion. The results of this study indicate that the flax supply during the Covid-19 pandemic owned by Novotel Bali Nusa Dua was mostly less with a percentage of 20% due to dirty, torn and broken.
Implementasi Prosedur Penyiapan Kamar Tamu Di Hotel Golden Tulip Jineng Resort Bali Luigi Viriya Kumara; I Wayan Seniartha; Ni Nyoman Suci Arthini
Journal of Hospitality Accommodation Management (JHAM) Vol. 2 No. 2 (2023): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v2i2.1135

Abstract

This study aims to determine the implementation of the application of guest room preparation at the Golden Tulip Jineng Resort Bali Hotel. This research is carried out to find out things of a negative nature or shortcomings that need to be corrected. To obtain data, data collection techniques are applied in the form of observations and interviews. The analysis method used is descriptive qualitative, in this writing the data obtained such as: the results of observations regarding the implementation of the implementation of guest room preparation at the Golden Tulip Jineng Resort Bali Hotel which refers to the established standard operating procedures. The results of this study show that the implementation of the implementation of guest room preparation at the Golden Tulip Jineng Resort Bali Hotel is not satisfactory. Golden Tulip Jineng Resort Bali Hotel needs to improve several services by the Room Attendant to always follow the standard operating procedures set from the hotel. This aims to reduce the number of guest complaints.
Co-Authors Anak Agung Istri Ratna Sari Wulan Luigi Viriya Kumara Ni Kadek Eky Samita Ni Nyoman Suci Arthini