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All Journal Teknika Prosiding Semnastek Jurnal Informatika Indonesian Journal on Software Engineering (IJSE) Jurnal Teknik Komputer AMIK BSI Jurnal Khatulistiwa Informatika Jurnal Pilar Nusa Mandiri Information System for Educators and Professionals : Journal of Information System Techno Nusa Mandiri : Journal of Computing and Information Technology Jurnal Informatika Universitas Pamulang EVOLUSI : Jurnal Sains dan Manajemen Jurnal Infortech IMTechno: Journal of Industrial Management and Technology Simpatik: Jurnal sistem Informasi dan Informatika PROSISKO : Jurnal Pengembangan Riset dan observasi Rekayasa Sistem Komputer Jurnal Insan Jurnal Aruna Mengabdi (ARMI) Pengabdian Kepada Masyarakat Bidang Teknologi dan Sistem Informasi Media Teknologi dan Informatika EVOLUSI : Jurnal Sains dan Manajemen
Wina Yusnaeni
Universitas Bina Sarana Informatika
Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Public Health Social Sciences Other

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Pendampingan Siswa dalam Pembelajaran Pengenalan Dasar Ms. Word Sebagai Pengolah Kata Pada Madrasah Ibtidaiyah Darul Hikmah Suryani, Nining; Yusnaeni, Wina; Basri, Hasan
Jurnal Aruna Mengabdi Vol. 1 No. 2 (2023): Periode November 2023
Publisher : Lotus Aruna Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61398/armi.v1i2.25

Abstract

Salah satu dari program SDGs pemerintah adalah program pendidikan, diantaranya adalah program pendidikan dan pelatihan komputer. Program ini bertujuan guna meningkatkan pengetahuan dan wawasan kepada masyarakat, terutama untuk kalangan anak-anak. Hal ini dikarenakan anak-anak baru mengenal dunia digital sehingga diharapkan mereka dapat memanfaatkannya untuk hal-hal yang positif dan berguna. Melalui media digital masyarakat dapat lebih mudah untuk menemukan informasi apapun yang dibutuhkan Kemampuan media pada masa digital ini sangat memudahkan masyarakat mendapatkan informasi dan membandingkan berbagai sumber berita informasi. Permasalahan yang ada pada siswa adalah pengetahuan yang minim bagi para siswa Madrasah Ibtidaiyah Darul Hikmah terkait dasar pendidikan komputer seperti bagian pengoprasian komputer, diantaranya  bagaimana cara untuk menghidupkan, mematikan dan membuka aplikasi dan pengetahuan yang minim bagi para siswa Madrasah Ibtidaiyah Darul Hikmah terkait aplikasi dasar pengolahan kata. Berdasarkan hasil pengolah data kuesioner dengan N-Gain didapatkan nilai skor sebesar  0.70 dengan tingkat prosentasi sebesar 70 menunjukkan bahwa kegiatan pengabdian masyarat yang telah dilakukan cukup efektif. Pelatihan pengenalan dasar menggunakan MS. Word pada siswa Madrasah Ibtidaiyah Darul Hikmah ini diharapkan dapat memberikan pengetahuan terkait dasar pendidikan komputer  dan pengetahuan aplikasi MS. Word  pada para siswa Madrasah Ibtidaiyah Darul Hikmah.  
Penentuan Kepuasan Pengguna Pada Pelayanan Terpadu Satu Pintu Dengan Menggunakan Metode SAW Yusnaeni, Wina; Indarti, Indarti
TEKNIKA Vol. 19 No. 1 (2025): Teknika Januari 2025
Publisher : Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14252198

Abstract

Pelayanan publik merupakan kegiatan dalam rangka pemenuhan kebutuhan dasar sesuai hak-hak dasar setiap warga negara dan penduduk atas proses penyelenggara pelayanan yang terkait kepentingan publik. Salah satu pelayanan yang ada di pemerintahan PTSP (Pelayanan Terpadu Satu Pintu). PTSP dikenal sebagai tempat penyelenggaraan kegiatan perizinan dan non perizinan yang prosesnya mulai dari permohonan sampai dengan dokumen terbit yang dilakukan secara terpadu di wilayah DKI Jakarta. Permasalahan terjadi dengan masih terdapat komplain masyarakat terhadap sistem pelayanan yang mengakibatkan buruknya sistem kinerjanya. Pentingnya penilaian yang dilakukan untuk mengetahui tingkat kepuasan masyarakat dan upaya peningkatan pelayanan menjadi lebih baik. Selain itu dengan adanya penilaian kepuasan masyarakat akan pelayanan, akan menajadikan keterlaksanaan pelayanan yang transparan dan akuntable. Ada beberapa cara yang bisa dilakukan dalam proses penilaian tingkat kepuasan, salah satunya adalah dengan menggunakan sistem pendukung keputusan. Penelitian dilakukan dengan menggunakan metode SAW yang akan menghasilkan nilai preferensi. Hasil penelitian berupa pengelompokkan nilai preferensi dengan interval tingkat kepuasan tinggi sebesar 35,48 %, tingkat kepuasan masysrakat rata-rata 64,52% dan tingkat kepuasan masyarakat rendah 0%.
Klasifikasi Tingkat Kepuasan Pengguna dengan Menggunakan Metode SAW Pada Layanan PTSP Wina Yusnaeni; Indarti, Indarti; Yoseph Tajul Arifin
Jurnal INSAN Journal of Information System Management Innovation Vol. 5 No. 1 (2025): Juni 2025
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/j-insan.v5i1.8917

Abstract

One Stop Integrated Service (PTSP) is one of the public service innovations that is expected to improve the quality of service to the community. However, various complaints are still found regarding the service. This study aims to classify the level of user satisfaction with PTSP services using the Simple Additive Weighting (SAW) method as a decision support system. Data were collected through a Google Form-based questionnaire distributed to 100 (one hundred) respondents in the DKI Jakarta area. The research stages include determining criteria, data normalization, weighting, calculating the final score, and classifying the level of satisfaction. The results of data processing that are included in the high satisfaction category are 37 (thirty-seven) or 59.68% of respondents, the average satisfaction category is 36 (thirty-six) respondents or 58.06%, and in the low satisfaction category are 27 (twenty-seven) respondents or 43.55%. This study also produces a web-based information system that is able to display graphs and criteria indexes to assist in periodic service evaluation. The developments in this study are expected to be the basis for continuous improvement in the PTSP service system.
Penerapan Algoritma XGBoost Dalam Menganalisa Keberlanjutan Pelanggan Tour dan Travel Ratih Yulia Hayuningtyas; Wina Yusnaeni; Ida Darwati
Evolusi : Jurnal Sains dan Manajemen Vol. 13 No. 2 (2025): Periode September 2025
Publisher : LPPM Universitas Bina Sarana Informatika Kampus Kabupaten Banyumas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/evolusi.v13i2.9748

Abstract

Customer churn is a term used to describe customer loss in the business world. Customer churn is a major challenge in the business world, impacting every company. One example is the tour and travel industry, the impact of customer churn in tour and travel businesses can include decreased profits and increased operational costs because acquiring tour and travel customers is more expensive than retaining them. Every company has a strategy for customer retention, one of which is implementing machine learning. This study uses public data to determine customer churn using the XGBoost algorithm. Extreme Gradient Boost (XGBoost) works by gradually building a model to improve prediction accuracy. In this study, the XGBoost model works through several stages: data processing, dataset division, algorithm testing, which ultimately results in model accuracy, evaluation, and ROC and AUC curves. The results of this study with the XGBoost model produced an accuracy of 87.7%, precision of 74.4%, recall of 74.4%, F1-Score of 74.4%, and an AUC value of 0.95. In addition, this study also produced an application to predict customers who do not yet have a label
Sistem Informasi Pelayanan Publik Berbasis Website di Kantor Desa Tawang Bengkayang Patia Mega; Wina Yusnaeni
Media Teknologi dan Informatika Vol. 3 No. 1 (2026): Juni
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/mti.v3i1.10719

Abstract

The development of information technology has driven digital transformation across various sectors, including in village governance. The Tawang Village Office in Bengkayang District still relies on a manual public service system. This has led to several problems, such as delays in administrative processes, lack of transparency, and limited access to information for the public. These issues hinder service efficiency and reduce community satisfaction with the performance of the villagegovernment.The aim of this study is to develop and implement a web-based Public Service Information System that can accelerate administrative services such as the issuance of Certificates of Domicile, Certificates of Inability (SKTM), and other administrative documents. Data collection methods used in this study include interviews, direct observation, and literature review. The system was developed using the Waterfall software development method, which consists of five main phases: requirements analysis, system design, implementation, testing, and maintenance.The results of the system implementation show that the use of this. information system significantly improves the efficiency and effectiveness of public services at the Tawang Village Office. Residents can now access services online via desktop or mobile devices using modern web browsers. Although the system is digitally based, manual verification by village officials is still maintained to ensur  the validity of documents.
AHP-MAUT Dalam Sistem Pendukung Keputusan E-Wallet Terfavorit Marlina Marlina; Wina Yusnaeni; Sucitra Sahara
INFORMATION SYSTEM FOR EDUCATORS AND PROFESSIONALS : Journal of Information System Vol 9 No 2 (2024): INFORMATION SYSTEM FOR EDUCATORS AND PROFESSIONALS (Desember 2024)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/isbi.v9i2.3164

Abstract

E-wallets have increased in use starting from the pandemic period , everything from online shopping through Shoopee, tokopedia, etc. uses electronic money in making transactions. This is done for ease without meeting or making contact with other people. The more widespread the electronic money used, the more types offered include ShoopePay, Gopay, OVO , DANA and others. This results in problems for users in determining which brand to use and which is more effective and profitable for users. This study aims to provide a solution to which e-wallet users have the best advantage to use. In this case the researcher uses a decision support system with predetermined criteria in the form of security, availability, ease of use, additional features, cost and integration with other costs. Assessment Data can be through questionnaires with questionnaire type AHP method, and also AHP method is used to obtain consistency values and eigenvalues of each criterion and alternatives to the criteria. For the calculation of normalization using the death Method to get the value of 1 and 0 as well as the multiplication of the matrix with weights that have been previously obtained by the AHP method. The final result of determining the value is the priority value of the final result which will be the ranking of the favorite e-wallet.
Implementasi Media Canva sebagai Sarana Edukasi Visual dalam Meningkatkan Motivasi Belajar Siswa MI Darul Hikmah Cinere Wina Yusnaeni; Nining Suryani; Mahna Zakiah Nadhif; Amalia Indah Khairunnisa; Kayla Chika Putri Heri
Pengabdian kepada Masyarakat Bidang Teknologi dan Sistem Informasi (PETISI) Vol. 4 No. 1 (2026): Pengabdian Kepada Masyarakat Bidang Teknologi dan Sistem Informasi
Publisher : Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/petisi.v4i1.4606

Abstract

One of the key focuses of the government’s Sustainable Development Goals (SDGs) is the education sector, which includes computer education and training programs. This initiative aims to enhance knowledge and broaden public insight, particularly among children. This is important because children are in the early stages of engaging with the digital world; therefore, they need proper guidance to ensure that technology is used in a positive and beneficial manner. In today’s digital era, technology-based media provides ease of access to a wide range of information. Furthermore, individuals are able to compare information from various sources more efficiently, which contributes to a better understanding of the information obtained. However, the problem faced by students at Madrasah Ibtidaiyah Darul Hikmah is their limited knowledge in creating engaging and varied educational posters, particularly through the use of the Canva application. Therefore, a training program is needed to equip students with basic skills in designing educational posters. The expected outcomes of this activity include the publication of articles in electronic media or national websites, as well as the improvement of participants’ knowledge and skills in educational poster design. Based on these issues, training in creating educational posters is considered a relevant solution. This activity is expected to enhance students’ ability to produce creative, attractive, and diverse visual educational media.
Co-Authors Aday Hariri Amalia Indah Khairunnisa Dyajeng Aulia Sakinah Hasan Basri Hasan Basri Hasna Nurul Hikmah Ida Darwati Indarti Indarti Istiqomah, Amelia Isyal Zamaludin Jefri H Sitorus Kayla Chika Putri Heri m marlina Mahna Zakiah Nadhif Marlina Marlina Marlina Marlina Marlina Marlina Medianasari, Putri Nining Suryani Novita Indriyani Patia Mega Priatno, Priatno Puji Astuti Rahayu Ningsih Rahayu Ningsih Ratih Yulia Hayuningtyas Retno Sari Silvy Amelia Sucitra Sahara Titik Misriati Widiarina . Yoseph Tajul Arifin