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Journal : Jurnal Ilmiah Kesehatan Media Husada

Penerapan Quality Function Deployment(QFD) Untuk Mengembangkan Kualitas Pelayanan Rawat Jalan Berorientasi Pelanggan Di Rumah Sakit Paru-Paru Rudy Joegijantoro
Jurnal Ilmiah Kesehatan Media Husada Vol 1 No 1: Agustus
Publisher : LPPMK STIKES Widyagama Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (205.845 KB) | DOI: 10.33475/jikmh.v1i1.82

Abstract

Quality Function Deployment (QFD) is defined as a method that supports the structured design of products or services. The method is based on the customer needs and involves all the relevant parties within an organization that develops and produces a product through teamwork. It is a method for mapping and prioritizing customer requirements into functional features and technical modules to optimize market performance. Although the quality of a service can be dramatically improved through a QFD exercise, the traditional crisp scoring approach has a major drawback. A wrong conclusion can be easily produced since the fuzzy nature of linguistic correlation terms from evaluation members is ignored. To overcome this problem, fuzzy scoring for linguistic terms is proposed in this paper. This study integrates fuzzy logic into House Of Quality to establish a framework for prioritizing customer requirements to simply, objectively, and scientifically analyze service features.
PERANCANGAN KUALITAS PELAYANAN RUMAH SAKIT MELALUI PENERAPAN FUZZY QUALITY FUNCTION DEPLOYMENT Rudy Joegijantoro; MN Lisan Sediawan
Jurnal Ilmiah Kesehatan Media Husada Vol 2 No 2: Maret
Publisher : LPPMK STIKES Widyagama Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (750.502 KB) | DOI: 10.33475/jikmh.v2i2.118

Abstract

Quality Function Deployment (QFD) is defined as a method that supports the structured design of products or services. The method is based on the customer needs and involves all the relevant parties within an organization that develops and produces a product through teamwork. It is a method for mapping and prioritizing customer requirements into functional features and technical modules to optimize market performance. Although the quality of a service can be dramatically improved through a QFD exercise, the traditional crisp scoring approach has a major drawback. A wrong conclusion can be easily produced since the fuzzy nature of linguistic correlation terms from evaluation members is ignored. To overcome this problem, fuzzy scoring for linguistic terms is proposed in this paper. This study integrates fuzzy logic into House Of Quality to establish a framework for prioritizing customer requirements to simply, objectively, and scientifically analyze service features
ADVOKASI GIZI PADA KADER POSYANDU DI DESA ORO-ORO OMBO KEC MATAN BATU KOTA BATU Santoso Budiarjo; Rudy Joegijantoro
Jurnal Ilmiah Kesehatan Media Husada Vol 2 No 2: Maret
Publisher : LPPMK STIKES Widyagama Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (703.077 KB) | DOI: 10.33475/jikmh.v2i2.145

Abstract

Malnutrition in children under 5 years old in Indonesia is a common problem in our society , especially in rural areas . This is evidenced by the high prevalence of malnutrition among children under five are related to the high infant born with low weight . Coverage of exclusive breastfeeding 0-6 months in Kecamatan Batu only reached 26.1 % were categorized as low when compared to the target of 67 % . This is caused by a lack of public awareness about the importance of exclusive breastfeeding for 69.2 % and lack of socialization to the community KADARZI of 92.3 % and the need for cooperation between Puskesmas, cadres , PKK and cross- sector and citizens are well established in order to achieve the target program . In order to help overcome these problems it is necessary to be implemented at the village level cadres empowerment . Programmed activities include Survelians , Advocacy , Training and Extension
PERANCANGANPROGRAM KESELAMATAN PASIEN DI RS MENGGUNAKAN QUALITYFUNCTION DEPLOYMENT (QFD) Rudy Joegijantoro
Jurnal Ilmiah Kesehatan Media Husada Vol 3 No 1: Oktober
Publisher : LPPMK STIKES Widyagama Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (286.45 KB) | DOI: 10.33475/jikmh.v3i1.149

Abstract

Di Indonesia data tentang KTD apalagi Kejadian Nyaris Cedera (Near miss) masih langka, namun dilain pihak terjadi peningkatan tuduhan “mal praktek”, yang belum tentu sesuai dengan pembuktian akhir. Dalam rangka meningkatkan keselamatan pasien di rumah sakit maka Perhimpunan Rumah Sakit Seluruh Indonesia telah mengambil inisiatif membentuk Komite Keselamatan Pasien Rumah Sakit (KKP-RS). Komite tersebut telah menyusun Panduan Tujuh Langkah Menuju Keselamatan Pasien bagi staf RS untuk mengimplementasikan Keselamatan Pasien di Rumah Sakit. Di samping itu pula KARS (Komisi Akreditasi RumahS akit) Depkes telah menyusun Standar Keselamatan Pasien Rumah Sakit yang akan menjadi salah satu Standar Akreditasi Rumah Sakit. Komponen rumah sakit yang berperanpentingan terhadap program keselamatan pasien di rumah sakita adalah tenaga medis (dokter, perawat), tenaga penunjang medis (laborat, apotek), laundry, dapur, pengelolaan limbah RS, kondisi bangunan, serta sistem di RumahSakit (Kajian resiko, identifikasi dan pengelolaan resiko, pelaporan dan analisis insiden, analisis belajar, tindaklanjut dan implementasi solusi). Penelitian ini bertujuan untuk menciptakan sebuah program keselamatan pasien rumah sakit (hospital patient safety) yang memiliki tingkat keberhasilan pelaksanaan tinggi dan dapat dilaksanakan oleh semua rumah sakit menggunakan metode QFD (Quality Function Deployment) berdasarkan tujuh standar keselamatan pasien.