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All Journal Jurnal Kesmas dan Gizi (JKG) Jurnal Akademika Baiturrahim Jambi
Tati Murni Karokaro
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Health Professions Nursing Public Health

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Efektivitas Ketersediaan Layanan Fisioterapi di Puskesmas Bukit Indah Kecamatan Muara Papalik Kabupaten Tanjung Jabung Barat Provinsi Jambi Ucu Suherman; Felix Kasim; Tati Murni Karokaro
Jurnal Akademika Baiturrahim Jambi Vol. 12 No. 2 (2023): September
Publisher : Universitas Baiturrahim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36565/jab.v12i2.748

Abstract

Availability of physiotherapy services at puskesmas to facilitate access to physiotherapy services for people who are indicated to need general physiotherapy services by prioritizing maintenance through promotive and preventive approaches. This study describes the problems related to the Effectiveness of the Availability of Physiotherapy services at the Bukit Indah Health Center, Muara Papalik District, Tanjung Jabung Barat Regency in terms of Input, Process and Output. This study uses a qualitative descriptive approach, an attempt to present facts about the effectiveness of the availability of physiotherapy services at the puskesmas. The data source for this research is primary data and secondary data. Data collection techniques in the form of observation, interviews, analysis techniques used. The results of the study show effectiveness in terms of input, human resources are in accordance with standards, room facilities, tools and funds are not yet available, patients who require physiotherapy services are included in the top 10 diseases at the puskesmas. In terms of the physiotherapist process, they have been involved in running the service program but are still integrated with other programs. In terms of output, the availability of physiotherapy services at the Bukit Indah Health Center has been felt by the community in the work area of the Health Center, but the types of services still need to be improved. The results of this study can be transferred to health centers that have the same characteristics.
The Influence of Inpatient Service Quality on Patients' Decisions to Go Home at Their Own Request (Paps) at The Mayjen H.A Thalib Regional Hospital, Sungai Penuh City Putri, Puji Audina; Romauli Anna Teresia Marbun; Tati Murni Karokaro
JURNAL KESMAS DAN GIZI (JKG) Vol. 8 No. 1 (2025): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/3nn67r29

Abstract

"Discharge at Own Request (PAPS)" is one of the indicators used to assess the quality of inpatient care services. Based on direct interviews with several PAPS patients in the inpatient ward of a particular regional public hospital (RSUD), several factors were identified as triggers for their decision to leave, including the waiting time for treatment and the condition of the treatment room and walls, which appeared uncomfortable—especially for patients who did not yet have a BPJS National Health Insurance) card.The high incidence of patients discharging themselves at their own request (PAPS) has an impact on the hospital, including a potential decrease in service efficiency, as indicated by a reduction in the length of stay (LOS). This study aims to identify and analyze the influence of inpatient service quality on the decision of patients to discharge themselves at their own request (PAPS) at RSUD Mayjen H.A. Thalib, Sungai Penuh City, in 2025.This is a quantitative study using a cross-sectional study design. The research was conducted at RSUD Mayjen H.A. Thalib, Sungai Penuh City, from November 2024 to April 2025. The sample consisted of 125 patients hospitalized in the inpatient ward of RSUD Mayjen H.A. Thalib, Sungai Penuh City. The sampling technique used was accidental sampling.The research findings indicate a correlation between patient satisfaction—based on the aspects of tangibles, reliability, Responsiveness , assurance, and empathy—and the decision to discharge themselves at their own request (PAPS) at RSUD Mayjen H.A. Thalib, Sungai Penuh City, in 2025. Therefore, it is recommended that regular training be provided to all medical personnel and hospital staff to enhance their competence and ability to deliver optimal healthcare services.
Co-Authors Felix Kasim Putri, Puji Audina Romauli Anna Teresia Marbun Ucu Suherman