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Knowledge collecting and donating in public service innovation at Hasanuddin University M NATSIR; Sangkala Sangkala; Muhammad Yunus
The International Journal of Politics and Sociology Research Vol. 11 No. 2 (2023): September: Law, Politic and Sosiology
Publisher : Trigin Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijopsor.v11i2.119

Abstract

The urgency of research on the effect of knowledge collecting and donating on innovative work behavior is due to the fact that innovative work behaviors play an important role in employee innovation in organizations. This study aims to examine the effect of knowledge collecting and donating on innovative work behavior. Quantitative methods are used to test knowledge collecting and donating on innovative work behavior. The research location is at Hasanuddin University, Makassar City. The population in this study were all employees at the Hasanuddin University Finance Bureau with status as state civil servants. Primary data collection by distributing questionnaires. The data analysis technique uses multiple linear regression analysis. The research findings show that knowledge collecting and knowledge donating have a positive and significant effect both partially and simultaneously on innovative work behavior. The research contribution highlights the importance of knowledge collecting and knowledge donating in public service innovation to develop innovative work behavior. The limitation of this research is only to explore the subjective perceptions of innovating work behavior. Research originality, there is no comprehensive research that assesses knowledge collecting and donating on innovative work behavior.
The Effectiveness of e-Government at the Population and Civil Registration Office of Gowa Regency Hardi Setiawan; Muhammad Akmal Ibrahim; Muhammad Yunus
LEGAL BRIEF Vol. 12 No. 3 (2023): August: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/legal.v12i3.835

Abstract

Electronic government has been defined as the use of information and communication technologies in government settings. This article investigates the effectiveness of e-government initiatives at the Population and Civil Registration Office of Gowa Regency across five key indicators of effectiveness: program understanding, target accuracy, timeliness, goal achievement, and real change. The research findings demonstrate that while there is a strong understanding of the program among personnel, the community faces challenges in comprehending the online-based population services. Target accuracy is achieved through the implementation of Standard Operating Procedures (SOP), ensuring adherence to predetermined rules. The program's timeliness dimension is met by providing one-day service within specified working hours. Goal achievement is observed through increased community satisfaction due to improved convenience and reduced bureaucracy. Real change is evident in enhanced transparency, accountability, and efficiency of government services. However, challenges remain, including the need to improve community understanding, expand online services, and address under-registration. By addressing these challenges and sustaining efforts for innovation, e-government can further enhance service effectiveness at the Population and Civil Registration Office of the Gowa Regency