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All Journal Jurnal Mirai Management Paradoks : Jurnal Ilmu Ekonomi
Khairina Rosyadah
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analisis Kualitas Pelayanan Publik Pembuatan Surat Keterangan Catatan Kepolisian Pada Satuan Intelkam Polres Gowa Adetiawarman Adetiawarman; Abd Samad; Rosnaini Daga; Khairina Rosyadah
Jurnal Mirai Management Vol 8, No 1 (2023)
Publisher : STIE AMKOP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/mirai.v8i1.5273

Abstract

Tujuan penelitian ini adalah untuk menguji Simplifikasi, Efisiensi, Efektivitas, Unsur Biaya dan Percepatan waktu dalam Prosedur Pelayanan SKCK berada pada level Well Quality, Sufficient Quality, Less Quality atau Not Quality di Polres Kabupaten Gowa. Teknik pengambilan sampel menggunakan metode Probalilitas Sampling dan jenis pengambilan sampel menggunakan rumus slovin. Jumlah populasi 17.039 responden kemudian memakai rumus slovin untuk mendapatkan sampel yang diteliti sebanyak 98 responden. Metode analisis yang digunakan yaitu Analisis Confirmatori Factor Analysis (CFA). Kata Kunci: Layanan Publik; Prosedur; Intelkam Polres Gowa.
Omnichannel Integration in Beauty Retail: Its Impact on Consumer Shopping Experience: Case Study of Sociolla Sari, Mulyana; Khairina Rosyadah
Paradoks : Jurnal Ilmu Ekonomi Vol. 8 No. 1 (2025): November - Januari
Publisher : Fakultas Ekonomi, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/paradoks.v8i1.1119

Abstract

The rapid digital transformation in the retail industry has encouraged businesses to adopt omnichannel strategies to enhance the consumer shopping experience. This study examines the impact of omnichannel integration, online and offline channel synchronization, and key influencing factors on the consumer shopping experience in the beauty retail industry, with Sociolla as a case study.This research employs a quantitative approach, using primary data collected through an online survey distributed to Sociolla consumers. The study analyzes the relationship between Omnichannel Strategy, Online and Offline Integration, and Factors Influencing Consumer Shopping Experience on Consumer Shopping Experience at Sociolla. The findings indicate that these factors play a crucial role in shaping consumer perceptions and satisfaction when shopping in an omnichannel environment.The results confirm that a well-executed omnichannel strategy, seamless online and offline integration, and a personalized shopping experience significantly enhance consumer shopping satisfaction. This study highlights the growing importance of integrating digital and physical retail experiences in the beauty industry to meet evolving consumer expectations.
Co-Authors Abd Samad Adetiawarman Adetiawarman Rosnaini Daga Sari, Mulyana