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All Journal Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang
Paulus Paulus
Universitas Kapuas
Education Social Sciences

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PELAKSANAAN PEMBERIAN KREDIT DI KOPERASI SIMPAN PINJAM (KSP) Paulus Paulus
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 22 No 1 (2024): FOKUS
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v22i1.1070

Abstract

This research method is descriptive qualitative. Data collection techniques include interviews, documentation and observation. Informants (subjects) of research using Proposive sampling and Accidental Sampling methods. The scope of this research is the Implementation of Credit Provision with the aspects used in the research, namely: 1) Credit Administration, 2) Credit Analysis, 3) Credit Supervision, 4) Member Development. This research was carried out at KSP CU Tri Tapang Kasih, Sejiram District, Kapuas Hulu Regency. Loan administration takes the form of governance carried out by the credit department in the credit management process. This governance takes the form of procedures that must be carried out and documents that must be owned and filled out when applications, agreements and loan disbursement occur. The KSP CU Tri Tapang Kasih institution has carried out administration well based on credit governance. Credit analysis is guided by the 5 C Analysis (Character, Capacity, Capital, Collateral, and Condition). Credit supervision includes monitoring the use of credit by members, implementation of installment payments, as well as credit administration. Implementation has gone well. Coaching for members takes the form of providing motivation and education for members. The implementation of coaching is in accordance with the work program and is going well.
PENGARUH MEDIA SOSAL TERHADAP LOYALITAS PELANGGAN USAHA MIKRO KECIL DAN MENENGAH (UMKM) DI KOTA SINTANG Paulus Paulus
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 23 No 1 (2025): FOKUS Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kap
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v23i1.1464

Abstract

This study aims to analyze the impact of social media-based marketing strategies on customer loyalty among Micro, Small, and Medium Enterprises (MSMEs) in Sintang City. In the digital era, social media has become a strategic marketing tool for MSMEs to reach consumers more broadly and efficiently. This research employs a quantitative approach using a survey method involving 150 MSME owners as respondents. Data were collected through questionnaires and analyzed using Simple linear regression techniques. The findings reveal that active use of social media platforms such as Facebook, Instagram, and WhatsApp significantly influences customer loyalty. Factors such as customer interaction, engaging content, and digital promotions are proven to enhance customer trust and commitment toward the products or services offered. Furthermore, the study highlights that consistent communication through social media plays a pivotal role in building long-term relationships with customers. The implications of this study underscore the importance of training and mentoring programs for MSME actors to optimize the use of social media as a marketing tool. With the right strategies, MSMEs in Sintang city can enhance their competitiveness and maintain customer loyalty amidst increasingly intense market competition
Motivasi Kerja Karyawan Koperasi Simpan Pinjam (KSP) (Study Kasus pada KSP Tepian Taduh) Paulus Paulus
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 23 No 2 (2025): FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas K
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v23i2.1648

Abstract

Abstrak: Penelitian ini menggunakan metode deskriptif kualitatif dengan ruang lingkup penelitian tentang motivasi kerja karyawan Koperasi Simpan Pinjam (KSP) Tepian Taduh Cabang Sintang. Aspek penelitian terdiri dari kompensasi, Budaya Organisasi, Kepemimpinan, dan Fasilitas. Teknik pengumpulan data yang digunakan adalah wawancara, observasi dan dokumentasi. Berdasarkan hasil penelitian diperoleh data bahwa kompensasi yang diterapkan di KSP Tepian Taduh ditetapkan berdasarkan peraturan KSP Tepian Taduh yang mengacu kepada Ketetapan Upah Minimum Kabupaten (UMK) Sintang sebesar Rp. 3.039.805. Gaji setiap karyawan ditetapkan dengan melihat jabatan, dan masa kerja, serta kompetensi yang dimiliki. Berdasarkan aspek gaji, karyawan memiliki motivasi dalam bekerja. Selanjutnya budaya organisasi telah dibangun dengan baik di KSP Tepian Taduh dengan adanya peraturan yang jelas dan tegas sebagai pedoman dalam bekerja, sehingga selanjutnya membentuk budaya kerja di organisasi. Budaya organisasi menerapkan disiplin kerja, penerapan aturan kerja, serta memperhatikan komunikasi dan interaksi yang baik dan kondusif. Kepemimpinan manager mengutamakan penerapan aturan yang konsisten, komunikasi dan koordinasi kerja, dan memperhatikan hubungan kerja yang harmonis, baik karyawan dengan manager, maupun sesama karyawan. Berdasarkan komitmen pimpinan, maka karyawan dapat memiliki semangat kerja. Kondisi kerja selanjutnya ditunjang oleh fasilitas yang memadai. Kata Kunci: Motivasi, Kerja, Karyawan
Digitalisasi Koperasi Sebagai Upaya Meningkatkan Efektivitas Pelayanan Paulus Paulus
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 24 No 1 (2026): FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas K
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v24i1.1838

Abstract

The development of information and communication technology has encouraged cooperative institutions to transform their service systems to remain competitive and relevant in the digital era. Many cooperatives still experience limitations in administrative management, transaction recording, and service delivery due to manual systems. This study aims to analyze cooperative digitalization as an effort to improve service effectiveness. The research employed a descriptive qualitative approach involving cooperative managers, employees, and members as research subjects. Data were collected through interviews, observations, and documentation. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The results indicate that cooperative digitalization has been implemented through information system utilization in managing membership data, financial transactions, and service delivery. Digitalization contributes to improving service effectiveness, particularly in service speed, data accuracy, service accessibility, and transparency of cooperative management. Members can access financial information and conduct transactions more efficiently through digital systems. However, several challenges remain, including limited human resource competencies, inadequate technological infrastructure, and member adaptation to digital services. Therefore, continuous training, infrastructure development, and member education are necessary to optimize digital service implementation. This study concludes that cooperative digitalization is a strategic effort to improve service effectiveness and strengthen cooperative competitiveness in the digital transformation era. Keywords: cooperative digitalization, service effectiveness, digital service.
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