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All Journal Jurnal Pendidikan Dasar dan Sosial Humaniora
Nur Ulifa
Program Pascasarjana Universitas Widyagama Malang
Education Social Sciences Other

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DAMPAK PERCEIVED ORGANIZATIONAL SUPPORT DAN SELF EFFICACY PADA ORGANIZATIONAL CITIZENSHIP BEHAVIOR SERTA PERAN MEDIASI ORGANIZATIONAL COMMITMENT (Studi Pegawai Satpol PP Kota Pasuruan) Nur Ulifa; Nasharuddin Mas; Rahayu Puji Suci
Jurnal Pendidikan Dasar dan Sosial Humaniora Vol. 2 No. 11: September 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jpdsh.v2i11.6563

Abstract

The purpose of this study was to obtain empirical evidence about the ability of perceived organizational support and self-efficacy in encouraging an increase in organizational citizenship behavior, either directly or through the mediation of organizational commitment. This type of research is quantitative with the SEM-SmartPLS method. Data were obtained through questionnaires which were distributed to 86 municipal police officers in Pasuruan City. Empirical findings show that perceived organizational support is not capable of driving an increase in OCB, but is capable of organizational commitment. Likewise, self-efficacy is able to encourage an increase in OCB, but it is not able to increase organizational commitment. The mediating role of organizational commitment is quite strong in the effect of perceived organizational support on OCB, but is unable to play a strong role in the effect of self-efficacy on OCB.
Co-Authors Nasharuddin Mas Rahayu Puji Suci