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All Journal Jurnal Ilmu Pemerintahan Widya Praja Journal of Governance and Public Affairs
Uci Triyanti Dewi
Universitas Galuh
Environmental Science Social Sciences

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The Effectiveness of Digital-Based Service Innovation in The Personnel And Human Resources Development Agency Of Ciamis District Gina Mardiana; Uci Triyanti Dewi; Irfan Nursetiawan
Journal of Governance and Public Affairs Vol. 1 No. 1 (2024): April 2024, JGPA (Journal of Governance and Public Affairs)
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/g2c55389

Abstract

 As an institution responsible for government affairs in the field of personnel, the Ciamis Regency Personnel and Human Resources Development Agency realizes the importance of digitalization in services. Therefore, the Ciamis Regency Personnel and Human Resources Development Agency has launched several digital service innovations for employees in the Ciamis Regency work environment. This research uses a qualitative descriptive approach, collecting data through observation, interviews and documentation. This research aims to describe various digital service innovations available at the Civil Service and Human Resources Development Agency of Ciamis Regency. Digital services at the Civil Service and Human Resources Development Agency of Ciamis Regency are running effectively, even though Si-Bangpeci is currently in the maintenance phase due to integration with the provincial central agency. Focus on digital service innovation supports Good Governance. Collaboration between the Ciamis Regency Government and the Personnel and Human Resources Development Agency has produced digital service innovations that increase the efficiency of personnel services, but implementation and integrity challenges still need to be overcome to ensure optimal service provision.
IMPLEMENTASI E-KINERJA DALAM MENINGKATKAN AKUNTABILITAS PEGAWAI DI BADAN KEPEGAWAIAN DAN PENGEMBANGAN SUMBER DAYA MANUSIA KABUPATEN CIAMIS: - Gina Mardiana; Uci Triyanti Dewi; Irfan Nursetiawan
Jurnal Ilmu Pemerintahan Widya Praja Vol 51 No 1 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan (LRPSP), Institut Pemerintahan Dalam Negeri (IPDN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipwp.v51i1.4603

Abstract

The implementation of the e-Performance system is an innovative step in managing employee performance in the government environment. This study aims to evaluate the implementation of e-Performance in improving employee accountability at the Personnel and Human Resources Development Agency of Ciamis Regency. This study uses a qualitative descriptive approach, data were collected through interviews and observations of four informants consisting of junior expert and first expert apparatus resource analysts, using interview guidelines, notebooks and voice recorders. The results of the study indicate that the implementation of e-Performance carried out in the work environment of the BKPSDM of Ciamis Regency has had a positive impact in improving the efficiency, transparency and accountability of employee performance, although its success is influenced by the educational background and competency of employees. The main challenge faced is the lack of understanding of technological developments among human resources apparatus. This study concludes that understanding and implementing the use of e-Performance is an important step in achieving organizational goals and improving overall performance in the work environment of the BKPSDM of Ciamis Regency. The BKPSDM of Ciamis Regency should continue to improve employee technological competence through regular training and technical assistance to optimize the use of e-Performance. Keywords: E-Performance, Implementation, Employee Accountability, BKPSDM Ciamis Regency.
Co-Authors Arie Budiawan Edvard Alif Adz Dzikry Ery Maulana Rochman Gina Mardiana Irfan Nursetiawan