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All Journal Jurnal Ilmiah Wahana Pendidikan Urwatul Wutsqo : Jurnal Studi Kependidikan dan Keislaman
Lafifah Ulfah Dalimunthe
Universitas Islam negeri sumatera Utara
Religion Education Social Sciences Other

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Pengaruh Kualitas Pelayanan Customer Service Terhadap Loyalitas Nasabah Dalam Perspektif Ekonomi Islam Lafifah Ulfah Dalimunthe; Andrew Hermawan Harahap; Enika Diana Batubara; Riski Fadhil
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 19 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.8378841

Abstract

Customer service is the most important part in a company and can be said to be the spearhead for a company, especially in the banking sector which emphasizes Islamic economic values. Due to increasing banking competition, it is demanded that they must be active in increasing their business both to get new customers and to retain old customers. In an Islamic economic perspective, it also implements a service system that is good, honest, and profitable and not detrimental to both parties, both the company (the person offering the product) and the customer (the person buying it) so that this principle of Islamic economics makes customers loyal to something. company for the products offered. Therefore service is very important, especially customer service because it affects the overall quality of a company in satisfying stated or implied needs.
Hadroh in the Mosque from the Perspective of Imam Ibn Hajar al-Haitami and Imam Jalaluddin al-Suyuthi Lafifah Ulfah Dalimunthe; Aripin Marpaung
Urwatul Wutsqo: Jurnal Studi Kependidikan dan Keislaman Vol. 15 No. 01 (2026): Sociocultural Islamic Education
Publisher : Lembaga Penelitian, Penerbitan dan Pengabdian Masyarakat (LP3M) IAI Al Urwatul Wutsqo - Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54437/urwatulwutsqo.v15i2.3601

Abstract

This study aims to analyze the differences in opinion between Imam Ibn Hajar al-Haitami and Imam Jalaluddin as-Suyuthi regarding the law of performing hadroh in mosques. This study uses a normative sociological research method with a comparative approach. The types of research used are field research and library research. Primary data was obtained through interviews with the administrators of the Mosque Trust Board, hadroh members, and the community around the mosque, while secondary data was obtained from fiqh books, the works of Imam Ibnu Hajar al-Haitami and Jalaluddin as-Suyuthi, scientific journals, and other supporting literature. The results of the research show that Imam Ibnu Hajar al-Haitami allows the use of hadroh in mosques as long as it aims to spread Islam, does not contain elements of immorality, and maintains mosque etiquette. This opinion is based on the hadith regarding the use of duff in wedding ceremonies in mosques as well as the qiyas approach to other religious activities. Meanwhile, Imam Jalaluddin as-Suyuthi forbade the playing of hadroh in mosques because he considered it to diminish the honor and sanctity of the mosque as a place of worship. The differences in opinion between the two scholars were influenced by differences in the method of istinbat (legal determination), understanding of the function of mosques, use of evidence, and perspectives on art and entertainment in Islam. The practice of hadroh at the Al-Ihsan Tangguk Bongkar IX Mosque is generally carried out during religious activities such as birthdays, isra' mi'raj, and prayer meetings, so that it functions more as a medium for preaching and spreading Islam. After conducting Munaqasyah al-adillah, this research tends to clarify the opinion of Imam Ibnu Hajar al-Haitami as an opinion that is more relevant to the practice of hadroh in mosques, while still paying attention to the boundaries of the Shari'a, mosque etiquette and the solemnity of the congregation.
Co-Authors Andrew Hermawan Harahap Aripin Marpaung Enika Diana Batubara Riski Fadhil