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Kualitas Pelayanan Program Jemput Bola Terpadu Oleh Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Sidoarjo Reza Marfiati; Oktarizka Reviandani
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 9 No. 2 (2023): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2023.13533

Abstract

The state's efforts to meet the basic needs of its citizens are through public services. Where the position of state officials as service providers must be oriented towards optimal service and community satisfaction is a priority. One of the efforts made by Dispendukcapil district. Sidoarjo, namely through the Integrated Pick Up Football program. Integrated Ball Pick-up is a population administration service that is carried out by visiting the location you want to go to. This program aims to encourage regional innovation in providing services, especially for communities who are constrained by distance in managing population administration. This research aims to determine the quality of service from the Integrated Ball Pick-up program implemented by the Sidoarjo Regency Population and Civil Registration Service. The results of this research show that the quality of service from the Integrated Pick-up and Ball program is quite good and effective in helping the community to manage population administration. Based on the Tangible dimension, it proves that people feel the service is easy and effective, the Reability dimension proves that the service provided is swift and efficient, the responsiveness dimension proves the responsiveness of officers in solving community problems, the assurance dimension proves a guarantee of the authenticity and security of community population data, and the empathy dimension proves The existence of a community satisfaction survey provides the community with the opportunity to provide an explanation of the performance of officers in providing services so that good communication can be established between officers and the community.
IMPLEMENTASI PELAYANAN KIA MELALUI WEBSITE KLAMPID NEW GENERATION DI KELURAHAN MEDOKAN AYU KOTA SURABAYA Tesalonika Devvany Nugroho; Oktarizka Reviandani
Journal Publicuho Vol. 7 No. 1 (2024): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i1.312

Abstract

Identity is a constitutional right for all Indonesian citizens. The issuance of citizens who aren’t in 17 years old is carried out by Dinas Kependudukan dan Pencatatan Sipil by supporting the publication of Kartu Identitas Anak as for the citizens who haven’t in age 17 years old to get their KTP-El. This regulation is supported by Peraturan Daerah Kota Surabaya Nomor 6 Tahun 2019 Pasal 1 Ayat 20 about Kartu Identitas Anak the official identity for children under 17 years old. This research uses descriptive qualitative research methods. The results of this research are the application of the Klampid New Generation website in issuing Kartu Identitas Anak in Kelurahan Medokan Ayu which is presentable but still requires improvements in aspects through telecommunications, services and human resources.
PUBLIC VALUE OF JAYA TIRTA VILLAGE-OWNED ENTERPRISE (BUMDES) IN IMPROVING FARMERS’ WELFARE Dini Artika Sukma; Oktarizka Reviandani
SOSIOEDUKASI Vol 15 No 1 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v15i1.7640

Abstract

This study aims to analyze the public value of BUMDes “Jaya Tirta” in improving community welfare in Gedongarum Village, Kanor District, Bojonegoro Regency. The study employs the public value theory proposed by Mark H. Moore, which is articulated through the Strategic Triangle framework consisting of three main elements: legitimacy and support, operational capacity, and substantive value. This research adopts a descriptive qualitative approach, with data collected through observation, interviews, and documentation involving seven informants. Data analysis was conducted using the interactive model of Miles and A Huberman. The findings indicate that BUMDes “Jaya Tirta” has successfully generated tangible public value for the community. From the dimension of legitimacy and support, the enterprise strengthens stakeholder confidence by ensuring openness in the delivery of accountability reports at Village Consultative Meetings, encouraging both formal and informal community involvement, and maintaining solid institutional arrangements based on Village Regulation No. 2 of 2017. In terms of operational capacity, BUMDes employs 57 personnel, manages an irrigation network covering more than 600 hectares of agricultural land, and generates revenues reaching approximately IDR 3.5 billion per planting season. Regarding substantive outcomes, the pump-based irrigation system significantly improves agricultural performance, raising crop yields from 6–7 tons to 10–12 tons per hectare and increasing planting intensity from a single harvest to two or even three harvests annually. The wider community also benefits indirectly through CSR allocations and contributions to Village Original Revenue (PAD). Despite these achievements, several challenges persist, including the need to enhance digital transparency, expand technical training for field workers, and reduce structural reliance on middlemen in grain distribution, which continues to limit the economic gains obtained by farmers.
Implementasi Penertiban Juru Parkir Liar Pada Minimarket Berlabel “Bebas Parkir” Di Kota Surabaya Khansa Dzakira Kemala Putri; Alita Safirah Prasetyo; Oktarizka Reviandani
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 4 No 3 (2026): 2026
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v4i3.6746

Abstract

Maraknya juru parkir liar pada minimarket berlabel "bebas parkir" di kota-kota Indonesia merupakan tantangan tata kelola yang terus berlanjut, mencerminkan kesenjangan antara perumusan kebijakan dan implementasi di lapangan. Penelitian ini bertujuan untuk menganalisis implementasi penertiban juru parkir liar pada minimarket berlabel "bebas parkir" di Kota Surabaya, dengan fokus pada wilayah Kecamatan Rungkut. Penelitian ini menggunakan metode kualitatif deskriptif dengan pengumpulan data melalui wawancara mendalam dengan Dinas Perhubungan Kota Surabaya dan pegawai minimarket, dilengkapi observasi lapangan dan dokumentasi. Kajian menggunakan teori implementasi kebijakan George C. Edwards III (1980) dengan menganalisis empat faktor: komunikasi, sumber daya, disposisi, dan struktur birokrasi. Hasil penelitian menunjukkan bahwa komunikasi telah dilakukan melalui koordinasi antarinstansi dan sosialisasi kepada pengelola minimarket, namun pengawasan berkala masih belum konsisten. Keterbatasan sumber daya, khususnya jumlah personel yang tidak sebanding dengan lebih dari 800 lokasi minimarket, menghambat penertiban optimal. Implementor menunjukkan komitmen dan keterbukaan, meski konsistensi di lapangan masih bervariasi. Struktur birokrasi melibatkan koordinasi multi-instansi, seperti Dinas Perhubungan, Kepolisian, TNI, Satpol PP, DPMPTSP, dan Bapenda dengan pembagian tugas yang cukup jelas, namun pemahaman di tingkat pelaksana lapangan masih perlu ditingkatkan. Secara keseluruhan, implementasi kebijakan penertiban di Surabaya telah menunjukkan kemajuan, khususnya dengan terbentuknya sistem juru parkir resmi yang digaji oleh pihak minimarket, namun tantangan tetap ada dan memerlukan peningkatan konsistensi pengawasan serta koordinasi antarinstansi.
Presisi Application Innovation In Manufacturing Services Online-Based Police Record Certificate (Skck) (Case Study At Jombang Police Station) Annisa Anastasia; Oktarizka Reviandani
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.9739

Abstract

According to Law No. 2 of 2002 Article 13, the main tasks of POLRI are to provide protection, shelter, and services to the community, including the service of making a SKCK. However, the SKCK process is often considered complicated and time-consuming. To overcome these problems, POLRI introduced an online SKCK service innovation through the PRESISI application in all Police agencies, including Polres Jombang to make it easier for the public to take care of SKCK and at the same time cut a little bureaucracy in Indonesia. This is expected to speed up and simplify SKCK processing. This study aims to determine and analyze the innovation of online-based SKCK services at Polres Jombang using the theory of digital public service innovation according to Bertot et al (2016). This type of research is qualitative research with a descriptive approach to provide a broad description of the object under study, especially innovations in online-based SKCK services at Polres Jombang. The results showed that the innovation of online SKCK making services as a whole can be said to be successful because it facilitates the community in the SKCK application process. However, in the process of filling in data on Presisi there are still shortcomings in predictive analysis related to the needs of citizens for SKCK applications in the application, and the lack of socialization from POLRI also contributes to the lack of understanding of citizens regarding this online SKCK service.
Prosedur Pengambilan Data Kepulangan Pekerja Migran Indonesia oleh UPT P2TK di Bandara Internasional Juanda Surabaya Azarine Auranayya Selaksa Fitri; Oktarizka Reviandani
VISA: Journal of Vision and Ideas Vol. 6 No. 1 (2026): Journal of Vision and Ideas (VISA)
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The increase in Indonesia’s population without adequate job availability has driven many citizens to work abroad as Indonesian migrant workers (PMI). While labor migration contributes to foreign exchange and individual welfare, it also poses significant risks, particularly for non-procedural PMI who are vulnerable to rights violations, exploitation, and human trafficking. Consequently, the state is obligated to ensure comprehensive protection, including during the repatriation process. This study aims to describe the procedures for collecting repatriation data of PMI by the Technical Implementation Unit for Labor Services and Protection (UPT P2TK) at Juanda International Airport, identify existing obstacles, and assess the implementation of government service and protection functions. Using a qualitative descriptive approach, data were collected through observation, in-depth interviews with UPT P2TK officers, and documentation review. The findings indicate that data collection is conducted through arrival monitoring, document verification, brief interviews, and daily data compilation using an online system, reflecting government functions of service, development, and protection. However, low reporting awareness among PMI and limited personnel amid fluctuating arrivals hinder data accuracy, highlighting the need for improved socialization and strengthened human resources to optimize post-employment protection.
ANALISIS PENGELOLAAN SAMPAH DI TPA GRIYO MULYO DALAM PRESPEKTIF INTEGRATED SUSTAINABLE WASTE MANAGEMENT Putri Febri Anggraeni; Oktarizka Reviandani
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 6 (2026): 2026 Juni
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i6.935

Abstract

Effective urban waste management is a fundamental pillar in achieving Sustainable Development Goals (SDGs) Goal 11 regarding sustainable cities and communities. As the second-largest waste contributor in East Java, Sidoarjo Regency faces a critical challenge at the Griyo Mulyo Landfill, which is experiencing a capacity crisis with waste piles reaching 15 meters despite undergoing modern technological rehabilitation. This study aims to analyze waste management at the landfill through the lens of the Integrated Sustainable Waste Management (ISWM) model. Utilizing a qualitative descriptive method with the interactive data analysis model by Miles, Huberman, and Saldana, data were gathered through observations and in-depth interviews with informants from the Sidoarjo Environmental Agency (DLHK) and landfill management. The results indicate that Griyo Mulyo Landfill has systematically integrated the three primary dimensions of ISWM. In the stakeholder dimension, a decentralized role distribution has been established between regulators and operators, alongside active involvement from surrounding village communities. In the technical dimension, the system has transformed into an integrated flow encompassing sorting, composting, and residue landfilling, supported by SIPPAS digital technology. Regarding supporting aspects, the Regional Public Service Agency (BLUD) status provides managerial flexibility, further bolstered by the "Eco Lindi" innovation and the "Ganti Untung" (Benefit Compensation) program to maintain social harmony. However, system effectiveness is still hindered by a surge in daily volume averaging 635 tons, with only 1.55% of waste being genuinely processed. This study concludes that landfill sustainability requires increased financial independence and accelerated technological collaboration with the private sector to significantly reduce the residue burden