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All Journal International Journal of Educational Research and Social Sciences (IJERSC) International Journal of Humanities Education and Social Sciences JURNAL ABDIKARYASAKTI Business and Entrepreneurial Review
Hendra Gunawan
Program Studi Magister Manajemen, FAkultas Ekonomi dan Bisnis, Universitas Trisakti
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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KOLABORASI PERGURUAN TINGGI DENGAN L.S.M UNTUK MEMPERDAYAKAN EKONOMI SECARA HOLISTIK hermien triyowati -; Hendra Gunawan; Harti Budi Yanti; Ida Busnetty; Mentari Wahyuningsi
JURNAL ABDIKARYASAKTI Vol. 3 No. 2 (2023): Oktober
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ja.v3i2.14664

Abstract

Pandemi Covid-19 melanda dunia sejak bulan Februari 2020, memunculkan krisis kesehatan dan berbagai kebijakan pengendalian penyebaran pandemi, yang menyebabkan perlambatan pada berbagai sector, dan berujung pada PHK. Situasi ini menyebabkan daya beli menurun, dan berdampak pada turunnya pendapatan masyarakat. Khususnya terhadap UMKM di pasar tradisional, kondisi ini berdampak pada turunnya omset penjualan pedagang rata-rata 40% (Gorgeu, R.; Ibrahim, AM; Antara, et.al.; Dinda, W., 2020). Selain itu, Saadatuddaraen (2021), memberikan bukti, bahwa, adanya PHK di kota Tangerang Selatan, menyebabkan bertambahnya jumlah pengangguran menjadi 84.000 orang dari total 1.7 juta penduduk. Berdasarkan fakta ini, FEB Usakti, bermaksud menyelanggarakan kegiatan Pengabdian kepada Masyarakat (PkM), bertujuan untuk membantu mencari solusi berbagai permasalahan UMKM dimasa Pandemic Covid-19. Kegiatan ini adalah untuk memberikan pemberdayaan terhadap UMKM, dalam legalisasi usaha, permodalan usaha dan digitalisasi usaha. Permodalan Usaha terkait dengan pemulihan usaha karena UMKM bangkrut, yang salah satu syaratnya adalah Legalisasi Usaha. Sedangkan digitalisasi usaha terkait dengan aktvitas usaha (keuangan maupun pemasaran) secara online.  Kegiatan PkM ini bermitra dan berkolaborasi dengan beberapa Lembaga Swadaya Masyarakat, yaitu Wiranesia Foundation, menaungi komunitas UMKM, tersebar diseluruh kabupaten/kota propinsi di Indonesia; FACTA (Forum Anak Cileduk Tangerang), menaungi komunitas UMKM di Cileduk - Tangerang Kota dan komunitas UMKM di pasar Tradisional Ceger, Tangerang Selatan.  Kegiatan ini dilakukan secara daring melalui Webinar, dengan metode pelatihan, penyuluhan dan pendampingan manajemen. Hasil kegiatan PkM, menemukan beberapa fakta seperti: kebutuhan UMKM atas pengembangan kualitas teknologi digital SDM, untuk pemasaran produk dan atau transaksi dengan perbankan dalam hal pembiayaan inclusive secara online; pentingnya legalisasi usaha dan sejauh mana tanggapan dan antusiasme UMKM memperoleh bimbingan dan  pembinaan usahanya. Beberapa implikasi kegiatan ini, adalah dalam rangka menjadikan  pelaksanaan PkM FEB Usakti lebih berkualitas, effektif, effisien dan tercapainya tujuan PkM itu sendiri. 
Analysis of the Influence of Leadership Style and Job Satisfaction on Turnover Intention Through Job Stress at Customer Service (Frontline) PT. XXX Logistic Company in Jakarta Gunawan, Hendra
Business and Entrepreneurial Review Vol. 24 No. 2 (2024): October
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v24i2.21502

Abstract

Turnover intention is a factor of discomfort experienced by agents in a company. Turnover intention needs to get serious attention to the organization, especially to leadership or manager so can applying force leadership properly and improve job satisfaction to reduce job stress in the company. The purpose of this research was to the effect of leadership style and job satisfaction toward Turnover intention through job stress at customer service (frontline) PT. XXX, Logistic Company in Jakarta. The methodology of this research was testing the hypothesis. The data used were primary data collected from the questionnaire. The samples consisted of 164 customer service (frontline) PT. XXX, which were determined through the purposive sampling method. The data were analyzed through the Structural Equation Model (SEM) of AMOS version 23.0 for Windows. The results of the study showed that there has been a negative effect and significance between leadership style and job satisfaction toward Turnover intention through job stress. The role of job stress is very dominant as a mediator the influence of leadership style and job satisfaction toward Turnover intention. The implication of this research is expected that managers can increase the determinants of job stress itself for example by raising job satisfaction (salary, reward, job promotion) applying force leadership properly, and being able to adjust to all work situations.  
Analysis of the Influence Of Leadership Style And Job Satisfaction On Turnover Intention Through Job Stress At Customer Service (Frontline) PT. XXX Logistic Company In Jakarta Hendra Gunawan; Erny Tajib
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 4 No 4 (2025): IJHESS FEBRUARY 2025
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v4i4.1347

Abstract

The problem of this research was Turnover intention is a factor of discomfort experienced agent in a company. Turnover intention needs to get serious attention to the organization especially to leadership or manager so can applying leadership properly and improve job satisfaction to reduce job stress in the company.  The purpose of this research was the effect of leadership style and job satisfaction toward Turnover intention throught job stress at customer service (frontline) PT. XXX, Logistic Company in Jakarta.The methodology of this research was testing hypothesis. The data used were primary data collected from questionaire. The samples consisted of 164 customer service (frontline) PT. XXX Logistic Company in Jakarta, which were determined through purposive sampling method. The data were analyzed through Structural Equation Model (SEM) of AMOS version 23.0 for Windows.  The results of the study showed that there is a negative and significant influence between leadership style to work stress with estimate -0,343 and p-value 0,035. There is a negative and significant influence between job satisfaction to work stress with estimate -0,411 and p-value 0,016. There is a positive and significant influence of work stress on Turnover intention with estimate 0,781 and p-value  0,000 ., there is a negative influence of leadership style on the  Turnover intention with estimate -0,595 and p-value   0,000. There is a negative and significant influence between job satisfaction on the Turnover intention with estimate -0,369 and p-value 0,012.  Implication of this research is expected to managers can increase the determinants job stress itself for example by raising job satisfaction (salary, reward, job promotion) and applying force leadership proper and able to adjust with all the work situation
The Influence of Job Satisfaction And Organizational Commitment On Job Performance Through Organizational Citizen Behavior (OCB) As A Mediator Variable (Study at Insan Permata Hospital) Hendra Gunawan; Yudi Susworo; Prastiyo Diatmono
International Journal of Educational Research & Social Sciences Vol. 7 No. 4 (2026): August 2026 ( Indonesia - Myanmar - Kazakhstan - Malaysia )
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v7i4.1067

Abstract

The dynamic nature of the international business environment requires organizations to possess a high capacity for adaptation in response to increasingly intense global competition. Organizational success is no longer determined solely by the availability of adequate physical facilities and infrastructure but is also highly dependent on the quality and optimization of employee performance. Therefore, strategic and comprehensive human resource management is essential for establishing and sustaining competitive advantage. Furthermore, the achievement of organizational objectives is strongly influenced by employees’ effectiveness in performing their formal duties as well as their willingness to demonstrate extra-role behavior. This study aims to examine the effects of job satisfaction and organizational commitment on employee performance, with Organizational Citizenship Behavior (OCB) serving as a mediating variable. The study involved 43 employees as respondents, with the sample limited to employees at the staff or clerical level up to manager. Additional information was obtained through a focus group discussion with the Human Resources Manager. The results indicate that job satisfaction has a positive but insignificant effect on employee performance, while organizational commitment also has a positive but insignificant effect on employee performance. In contrast, Organizational Citizenship Behavior has a significant effect on employee performance. Furthermore, job satisfaction has a significant indirect effect on employee performance through OCB as a mediating variable. Similarly, organizational commitment has a significant indirect effect on employee performance through OCB. These findings suggest that OCB plays an important role in strengthening the relationship between job satisfaction, organizational commitment, and employee performance.
Co-Authors Erny Tajib Harti Budi Yanti hermien triyowati - Ida Busnetty Mentari Wahyuningsi Prastiyo Diatmono Yudi Susworo