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All Journal Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Brilliance: Research of Artificial Intelligence JEBI (Jurnal Ekonomi dan Bisnis Islam) Jurnal Ilmiah Sistem Informasi
DEDY SETIAWAN
Faculty Of Science And Technology, Jambi University
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics Other

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THE SUCCESS ANALYSIS OF IMPLEMENTATION OF THE ELECTRONIC SYSTEM INTEGRATED FINAL PROJECT OF JAMBI UNIVERSITY STUDENTS WITH DELONE AND MCLEAN MODEL APPROACH WIRMIE EKA PUTRA; DEDY SETIAWAN
JEBI (Jurnal Ekonomi dan Bisnis Islam) Vol 4, No 2 (2019): Juli - Desember
Publisher : Universitas Islam Negeri Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15548/jebi.v4i2.818

Abstract

The purpose of this research was able to prove empirically about the Delone and Mclean Models for the evaluation of ELISTA information systems at Jambi University. In addition, this research was also expected to provide feedback to improve the efficiency and effectiveness of the implementation of information systems and can be known the factors that cause the success or failure of the implementation of an information system so that the results of this study can be used as a strategic guideline model for information system development in the university and other institutions. The type of data used in this study was primary data obtained directly from respondents using a list of statements in the form of a questionnaire. Final year students who write the thesis are targeted in this study. To calculate the determination of the number of samples, the sampling method used the Hair method. The total sample of this study was 220 people. Methodology Data analysis was carried out using SEM techniques using SmartPLS tools. The findings in this study found that the system quality does not affect the user satisfaction, while other hypotheses such as information quality, service quality, system use affect user satisfaction, for system quality, information quality, and service quality affect the system use. Likewise the system use affects user satisfaction and system use, user satisfaction has an influence on net benefits.
Comparison of SVM and KNN Methods for the Integratin of MyIndiHome into MyTelkomsel Application Harul Risina Siagian; Dedy Setiawan; Zainil Abidin
Brilliance: Research of Artificial Intelligence Vol. 5 No. 2 (2025): Brilliance: Research of Artificial Intelligence, Article Research November 2025
Publisher : Yayasan Cita Cendekiawan Al Khwarizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/brilliance.v5i2.7234

Abstract

This study aims to analyze user sentiment toward the merger of the MyIndiHome application into the MyTelkomsel platform conducted by PT Telkom Indonesia. In the digital era, the integration of these two customer service applications represents a strategic step to create a unified digital ecosystem. However, this merger has also generated diverse user responses, reflected in various reviews on the Google Play Store. To analyze these opinions, 1,556 user reviews were collected using the web scraping technique. The preprocessing stage included cleaning, tokenizing, filtering, normalization, stemming, and the application of the Synthetic Minority Over-Sampling Technique (SMOTE) to address class imbalance. Two machine learning algorithms, Support Vector Machine (SVM) and K-Nearest Neighbor (KNN), were applied to classify sentiments into positive, negative, and neutral categories. The experimental results showed that SVM achieved higher accuracy (86.2% before SMOTE and 84.9% after SMOTE) compared to KNN (83.7% before SMOTE and 67.6% after SMOTE). These results indicate that SVM performs more effectively and consistently in handling high-dimensional text data than KNN. Therefore, SVM is considered a more reliable algorithm for sentiment classification in this context. The findings provide valuable insights for PT Telkom Indonesia in understanding user perceptions, improving service quality, and enhancing user experience following the digital integration of MyIndiHome into MyTelkomsel.
Design and Implementation of Website-Based Reading Corner System Using Extreme Programming in Kunangan Village Bagas Wahyu Prasetyo; Dedy Setiawan; Mutia Fadhila Putri
Jurnal Ilmiah Sistem Informasi Vol 5 No 2 (2026): May: Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/ew0p0770

Abstract

Rendahnya tingkat literasi masyarakat desa masih menjadi tantangan dalam peningkatan kualitas sumber daya manusia. Desa Kunangan telah memiliki pojok baca sebagai sarana literasi nonformal, namun pengelolaannya masih dilakukan secara manual sehingga akses informasi dan pemanfaatannya belum optimal. Penelitian ini bertujuan merancang dan mengimplementasikan sistem informasi pojok baca berbasis website untuk mendukung pengelolaan literasi desa secara lebih efektif dan terpusat. Metode pengembangan sistem yang digunakan adalah Extreme Programming (XP) yang meliputi tahapan perencanaan, perancangan, pengkodean, dan pengujian dengan iterasi singkat serta keterlibatan pengguna secara aktif. Pengumpulan data dilakukan melalui observasi dan wawancara dengan perangkat desa dan masyarakat guna mengidentifikasi kebutuhan sistem. Sistem dikembangkan menggunakan framework Laravel dan menyediakan informasi koleksi buku, lokasi pojok baca, serta akses bacaan digital. Pengujian dilakukan menggunakan Black Box Testing dengan teknik Equivalence Partitioning. Hasil penelitian menunjukkan bahwa sistem meningkatkan akses informasi literasi dan efisiensi pengelolaan pojok baca, serta mendukung transformasi digital desa.
Penerapan Activity-Centered Design pada Perancangan Website SILANTIK Wulandari, Julia; Setiawan, Dedy; Abidin, Zainil
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 14, No 3: Desember 2025
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v14i3.3291

Abstract

The digital transformation of local government requires information and communication technology service systems that focus on user activities to effectively support daily work processes. This study focuses on the design of the user interface and user experience of the Information System for Information and Communication Technology Services (SILANTIK) website to support services for Regional Government Organizations in the Jambi City Government. The Activity-Centered Design method was applied by emphasizing users’ primary activities in ICT inventory management and service request processes. The research stages included requirements analysis, wireframe development, interface design using Figma, and evaluation through usability testing using Maze and the System Usability Scale questionnaire. The usability testing involved eight respondents and resulted in SUS scores of 74.5 for regional government organizations, 77.5 for super administrators, and 88.75 for administrators, which fall into the Excellent category. Maze results indicated a high level of task success and efficiency. Overall, the SILANTIK interface design is considered effective and capable of providing an optimal user experience.Keywords: Activity-Centered Design; Maze; UI/UX; System Usability Scale   AbstrakTransformasi digital pemerintahan daerah memerlukan sistem layanan TIK yang berfokus pada aktivitas pengguna agar mampu mendukung pelaksanaan aktivitas kerja secara efektif. Penelitian ini berfokus pada perancangan antarmuka dan pengalaman pengguna website Sistem Informasi Layanan Teknologi Informatika Komunikasi (SILANTIK) untuk mendukung pelayanan Organisasi Perangkat Daerah di Pemerintah Kota Jambi. Metode Activity-Centered Design digunakan dengan fokus pada aktivitas utama pengguna dalam proses inventarisasi dan permohonan layanan TIK. Tahapan penelitian meliputi analisis kebutuhan, perancangan wireframe, desain antarmuka menggunakan Figma, serta evaluasi melalui usability testing dengan Maze dan kuesioner System Usability Scale. Pengujian melibatkan delapan responden dan menghasilkan skor SUS sebesar 74,5 untuk OPD, 77,5 untuk super admin, dan 88,75 untuk admin dengan kategori Excellent. Hasil Maze menunjukkan tingkat keberhasilan dan efisiensi tugas yang tinggi. Secara keseluruhan, desain SILANTIK dinilai efektif dan mampu memberikan pengalaman pengguna yang optimal. 
Co-Authors Abidin, Zainil Bagas Wahyu Prasetyo Harul Risina Siagian Mutia Fadhila Putri Wirmie Eka Putra Wulandari, Julia Zainil Abidin