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All Journal Jurnal Riset Akuntansi dan Bisnis Indonesia Jurnal Riset Manajemen Akuntansi Indonesia Jurnal Riset Mahasiswa Jurnal Simki Economic
Muhammad Mathori
Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENINGKATAN KINERJA PEGAWAI PELAYANAN KELURAHAN POTROBANGSAN MAGELANG DI ERA ADAPTASI KEBIASAAN BARU PANDEMI COVID-19 Sugeng; Muhammad Mathori
Jurnal Riset Mahasiswa Vol. 1 No. 1 (2023): Jurnal Riset Mahasiswa
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jurima.v1i1.763

Abstract

The purpose of this study was to analyze the causes of the improvement in the performance of the service employees of the Potrobangsan Magelang village in the era of adaptation to the new habits of the Covid-19 pandemic, to formulate efforts to improve the performance of the service employees of the Potrobangsan Magelang village in the era of adaptation to the new habits of the Covid-19 pandemic. This writing uses a descriptive qualitative method. The subjects in this study were informants who provided information in this study as many as 3 people consisting of 1 Head of Governance Section, 1 Government Administrator, and 1 Potrobangsan Village Integrated Service Personnel (PATEN). Data analysis uses an interactive model by Miles and Huberman (1992) which includes four components, namely data collection, data reduction, data presentation, conclusion drawing or verification. The result is an increase in the performance of service employees at the Potrobangsan Magelang Village in the Adaptation Era to the New Habits of the Covid-19 Pandemic. The reasons include, among others, the number of service employees who are still lacking, the ability of employees in information technology is still low, and infrastructure facilities are not fully fulfilled and according to standards. Efforts were made to improve the performance of service employees in the Potrobangsan Magelang Village in the Era of Adaptation to New Habits of the Covid-19 Pandemic, immediately following up with a meeting with all employees regarding service delivery by emphasizing commitment, making Service Declarations, improving Service Standard Operating Procedures (SOP), monitoring and evaluation. periodically on the implementation of SOPs, capacity building of public service employees through education and training on excellent service, and the need for coordination with agencies in charge of public services and improvement of service facilities and infrastructure.
PENGEMBANGAN PARIWISATA BERBASIS PEMBERDAYAAN MASYARAKAT (COMMUNITY BASED TOURISM (CBT)) DI DESA WISATA NGARGORETNO, KECAMATAN SALAMAN, KABUPATEN MAGELANG Yuliana Ari Widhianingsih; Nur Widiastuti; Muhammad Mathori
Jurnal Riset Manajemen Akuntansi Indonesia Vol 1 No 1 (2023): Jurnal Riset Manajemen Akuntansi Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is a qualitative research. The subjects in this research are 4 people consisting of 1 Ngargoretno Village apparatus, 1 Pokdarwis (Tourism Awareness Group) administrator of Ngargoretno Village, 1 tourist business citizen in Ngargoretno Village and 1 tourist. In conducting research on efforts to improve the development of community empowerment-based tourism (CBT) in the Tourism Village of Ngargoretno, Salaman District, Magelang Regency, Miles and Huberman qualitative data analysis method was used. The results of the study stated that the development of community-based tourism (CBT) in the Tourism Village of Ngargoretno, Salaman District, Magelang Regency still needs to be improved due to the lack of support in helping promote tourism villages, the lack of community in providing support to the village government in developing the village tourism, lack of budget from non-governmental organizations, lack of creativity from local communities to develop tourist villages. Efforts to develop Community Based Tourism (CBT) in the Tourism Village of Ngargoretno, Salaman District, Magelang Regency, namely collaborating with local governments, involving the community, seeking adequate budgetary support, conducting training for actors or managers of tourist village objects.
UPAYA PENINGKATAN KINERJA PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MAGELANG Siska Yuni Hartanti; Muhammad Mathori
Jurnal Riset Manajemen Akuntansi Indonesia Vol 1 No 2 (2023): Jurnal Riset Manajemen Akuntansi Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrima.v1i2.698

Abstract

The Department of Population and Civil Registration (Disdukcapil) of Magelang City is one of the public service providers that strive to provide excellent service to the community. However, the performance of public services in the Disdukcapil of Magelang City still appears various problems and complaints. The purpose of this study was to identify the public factors that caused the performance of services in the Disdukcapil of Magelang City to not meet the established standards and to formulate efforts to improve the performance of public services in the Disdukcapil of Magelang City. This type of research is descriptive with a qualitative approach. The measurement of public service performance is based on four indicators consisting of work performance, expertise, behavior, and leadership. Data were collected through observation, interview, and documentation techniques. Data analysis through the stages of data collection, data reduction, data presentation, and concluding. The results of the study can be seen that the performance of public services in the Disdukcapil of Magelang City from the aspect of achievement, expertise, behavior, and leadership has shown good results. However, in the service, there are still various problems and complaints. This is due to 2 (two) factors, namely internal factors, and external factors. The efforts to improve the performance of public services include improving the quality and behavior of government officials, creating public service policies that are not too procedural and convoluted, and adding facilities and infrastructure.
PENGARUH TINGKAT PENDIDIKAN, MASA KERJA DAN MOTIVASI KERJA TERHADAP KINERJA DAN KOMPETENSI SEBAGAI VARIABEL INTERVENING PEGAWAI KANTOR PELAYANAN PAJAK PRATAMA WATES Muhammad Fahmi; Muhammad Mathori
Jurnal Riset Manajemen Akuntansi Indonesia Vol 1 No 3 (2023): Jurnal Riset Manajemen Akuntansi Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrima.v1i3.737

Abstract

This study aims to examine and analyze the effect of level of education, work period and work motivation on employee performance with competence as an intervening variable in for employees of Wates Tax Office with respondents as many as 82 employees. This study uses a quantitative and survey approach. Data collection is done using the questionnaire method. Data analysis method using descriptive statistical analysis and Test with Partial Least Square (PLS). The results of this study show that competence able to explain significantly negative influences the level of education on employee performance, competence e is not effective enough to explain the influence of work period on employee performance, and competence able to explain significantly positive influence the work motivation on employee performance.
PENGARUH KUALITAS PELAYANAN TERHADAP MINAT BELI ULANG MIE GACOAN YOGYAKARTA DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI Dewi Siska Andari; Muhammad Mathori
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 3 No 2 (2023): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v3i2.718

Abstract

Jenis penelitian ini yaitu penelitian kuantitatif dan penelitian survey. Data dalam penelitian ini menggunakan data primer yang diperoleh dari penyebaran kuesioner dan data sekunder yang diperoleh dari informasi pada media internet. Metode pengumpulan data dalam penelitian menggunakan metode kuesioner dengan pengukuran menggunakan Skala Likert. Populasi penelitian ini merupakan konsumen yang pernah membeli produk pada Mie Gacoan, dengan jumlah sampel sebanyak 100 responden. Teknik analisis yang digunakan yaitu menggunakan Partial Least Square (Smart PLS) versi 3.0. Hasil penelitian menunjukkan : 1) Ada pengaruh positif dan signifikan Kualitas Pelayanan terhadap Variabel Kepuasan Konsumen. Dibuktikan dengan nilai T Statistics sebesar 12,323, maka T Statistics lebih dari 1,96 dan nilai P Values yang dihasilkan sebesar 0,000, maka P Values kurang dari 0,05. 2) Tidak ada pengaruh yang positif dan signifikan Kualitas Pelayanan terhadap Minat Beli Ulang. Dibuktikan dengan nilai T Statistics sebesar 0,987, maka T Statistics kurang dari 1,96 dan nilai P Values sebesar 0,324, maka P Values lebih dari 0,05. 3) Ada pengaruh positif dan signifikan Kepuasan Konsumen terhadap Minat Beli Ulang. Dibuktikan dengan nilai T Statistics sebesar 3,058, maka T Statistics lebih dari 1,96 dan nilai P Values sebesar 0,002, maka P Values kurang dari 0,05. 4) Ada pengaruh positif dan signifikan Kepuasan Konsumen terhadap Minat Beli Ulang. Dibuktikan dengan nilai T Statistics sebesar 2,684, maka T Statistics lebih dari 1,96 dan nilai P Values sebesar 0,008, maka P Values kurang dari 0,05.
Pengaruh Kualitas Produk dan Harga pada Keputusan Pembelian dengan Kepercayaan Konsumen sebagai Variabel Mediasi: Studi pada Konsumen Rocket Chicken di Kota Yogyakarta Vincka Ambarwati; Muhammad Mathori
Jurnal Simki Economic Vol 7 No 2 (2024): Volume 7 Nomor 2 Tahun 2024
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v7i2.847

Abstract

For Indonesians, fried chicken is a popular food that has been served in several foreign fast food restaurants that are now popular in Indonesia. Many entrepreneurs have partnered with Rocket Chicken including in the city of Yogyakarta and have opened several outlets to meet customer needs. This study intends to determine how product quality and price affect purchasing decisions, using customer trust as a mediating factor. By utilizing a quantitative approach, Rocket Chicken customers in Yogyakarta became the following study population, related to the number of samples totaling 119. Tested using Smart PLS. The study results prove: 1) a score statistic of 1.965 indicates that purchasing decisions have a positive effect on product quality. 2) a t-statistic value of 3.742 indicates that price is positively influenced by consumer purchasing decisions. 3) a t-statistic value of 5.54 proves that product quality is positively influenced by consumer trust. 4) a t-statistic value of 4.477 proves that price is positively influenced by consumer trust. 5) t-statistic score of 2.982 proves that consumer trust has a positive influence on purchasing decisions. 6) VAF score of 0.439 shows that consumer trust is not the only mediating variable that influences the relationship between product quality and purchasing decisions. 7) VAF value of 0.303 proves that consumer trust is not the only mediating variable that influences the relationship between price and purchasing decisions. Both variables are included in the partial category.
Co-Authors Dewi Siska Andari Muhammad Fahmi Nur Widiastuti Siska Yuni Hartanti Sugeng Vincka Ambarwati Yuliana Ari Widhianingsih