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All Journal Jurnal Paradigma Madani : Ilmu Sosial, Politik dan Agama Medio Jurnal Ilmu Komunikasi
Ferdian Ardani Putra
Universitas Islam Jember, Indonesia
Religion Arts Humanities Languange, Linguistic, Communication & Media

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Persepsi Emak-Emak Terhadap Film Layangan Putus Studi Deskriptif Warga Kampung Ledok Kec. Kaliwates Kab. Jember Ferdian Ardani Putra; Syafri Affandhi
Medio Jurnal Ilmu Komunikasi Vol. 1 No. 1 (2023): JUNI
Publisher : Program Studi Ilmu Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56013/mji.v1i1.1777

Abstract

Film is not only a medium of entertainment, but also has an element of learning in it, including the film "Layangan Putus" which tells about the realities of household life so that this film is in great demand among housewives. This research was conducted in Ledok Village, Jember Lor District, Kec. Kaliwates. The focus of the research is "How are the perceptions of the mothers of Ledok Village Rt. 3 RW. 6, Kelurahan Jember Kidul for the film “Layangan Putus”. This research uses a descriptive qualitative research type, data collection techniques including; observation, interview, and documentation. Analysis of the data researchers used the Miles Huberman model which included data reduction, data presentation, drawing conclusions and the validity of the data used was technique and source triangulation. The results of the study showed that mothers' interest in the film Layangan Putus was because the storyline presented by the film was quite good and viral on social media. The mothers also admitted that they were carried away emotionally while watching the film. Mothers also perceive from the film that they are honest and open to each other in the household so that the relationship does not end in separation
Dari Teller ke Aplikasi: Transformasi Komunikasi Layanan Perbankan Digital melalui Pengalaman Nasabah myBCA Ferdian Ardani Putra; Ahmad Fauzi; Gilang Ibnu Ramadani
JURNAL PARADIGMA MADANI : Ilmu Sosial, Politik dan Agama Vol. 12 No. 2 (2025): Nopember
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56013/jpm.v12i2.5368

Abstract

Digital transformation is driving significant changes in banking service communications, particularly through the use of mobile banking applications. One such innovation is the myBCA application developed by PT Bank Central Asia Tbk. This study aims to analyze customer experiences with the transformation of digital banking service communications through the use of the myBCA application at the BCA Trunojoyo Jember Branch Office. This study uses a descriptive qualitative approach with data collection techniques including in-depth interviews, observation, and documentation. Research informants consisted of active myBCA users and service staff at the BCA Trunojoyo Jember Branch Office, who were selected purposively. Data analysis was conducted using the Miles and Huberman interactive model. The results show that the transformation of digital service communications through myBCA provides a positive experience for customers, especially in aspects of ease of use, time efficiency, quality of service interactions, and trust in data security. However, this study also found the need for increased digital education and the development of service features to make digital communications more inclusive and responsive.
Co-Authors Ahmad Fauzi Gilang Ibnu Ramadani M. Reza Tuba Salsabil Syafri Affandhi