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All Journal Journal of Applied Data Sciences VALUTA Jurnal Administrasi Bisnis, Manajemen dan Ekonomi
Asima Yanty Siahaan
Universitas Sumatera Utara
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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HAMBATAN IMPLEMENTASI PERATURAN DAERAH PROVINSI RIAU NO 6 TAHUN 2012 TENTANG TANGGUNG JAWAB SOSIAL PERUSAHAAN DI PROVINSI RIAU Made Devi Wedayanti; Moris Adidi Yogia; Asima Yanty Siahaan; Nur Faidati
VALUTA Vol. 5 No. 1 (2019): Valuta
Publisher : UIR Press

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Abstract

Penelitian ini bertujuan untuk mengetahui Hambatan Implementasi Peraturan Daerah Provinsi Riau Nomor 6 Tahun 2012 Tentang Tanggung Jawab Sosial Perusahaan Di Provinsi Riau dan objek penelitian ini adalah PT. Tamora Agro Lestari Desa Serosah Kecamatan Hulu Kuantan Kabupaten Kuantan Singingi. Metode penelitian yang digunakan yakni metode kualitatif. Hasil Penelitian adalah Implementasi Peraturan Daerah Provinsi Riau Nomor 6 Tahun 2012 Tentang Tanggung Jawab Sosial Perusahaan Di Provinsi Riau tidak terlaksana dan masih adanya hambatan dalam pelaksanaan peraturan daerah tersebut seperti, masih belum adanya Forum TJSP di Kabupaten Kuantan Singingi, Masih kurang baiknya komunikasi dan koordinasi antara pemerintah dengan perusahaan untuk mensinergikan progam progam pemerintah dengan progam progam perusahaan, Masih kurangnya sosialisasi Peraturan Daerah No 6 tahun 2012 Tentang Tanggung Jawab Sosial Perusahaan sehingga masih adanya pemerintah Daerah, perusahaan dan masyarakat yang tidak tau pasti tentang Jenis dan Pelaksanaan Tanggung Jawab Sosial Perusahaan, Masih belum adanya peraturan gubernut tentang tata cara Pencairan Dana dan Pelaksanaan TJSP, Masih belum adanya peraturan bupati atau sejenisnya yang menindaklanjuti peraturan daerah provinsi Riau No 6 Tahun 2012 Tentang TJSP. Belum adanya persentase yang jelas dikeluarkan perusahaan untuk pelaksanaan TJSP
Institutional Readiness and Digital Service Quality as Determinants of Entrepreneur Trust in Risk Based Business Licensing Services Tunggul Sihombing; Medlin Anggreyni Hura; Asima Yanty Siahaan
Journal of Applied Data Sciences Vol 7, No 2: May 2026
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v7i2.1429

Abstract

This study examines digital licensing governance in risk-based business licensing services by integrating institutional readiness, digital service quality, service dependability, procedural transparency, public trust, entrepreneur satisfaction, and compliance intention. A quantitative explanatory design was applied using 300 valid responses from entrepreneurs who had used local government licensing services and the Online Single Submission system. The respondent profile shows that 73.0% were micro and small enterprises, 60.7% operated in medium- and high-risk categories, 50.4% used assisted online services at the DPMPTSP office, and 38.3% experienced permit processing durations of more than seven days. The measurement model demonstrated strong validity and reliability, with Composite Reliability values ranging from 0.908 to 0.936 and AVE values ranging from 0.663 to 0.701. The structural model revealed that institutional readiness significantly affected digital service quality and service dependability, while digital service quality strongly influenced service dependability and procedural transparency. Procedural transparency had the strongest direct effect on public trust, with a path coefficient of 0.547, followed by entrepreneur satisfaction toward compliance intention at 0.511 and public trust toward entrepreneur satisfaction at 0.452. Mediation analysis confirmed that digital service quality contributed to satisfaction through service dependability, procedural transparency, and public trust. The findings show that digital licensing reform does not depend solely on system availability, but on the alignment of institutional capacity, digital quality, reliable service delivery, transparent procedures, and public trust. This study contributes a comprehensive governance model for explaining how digital public services strengthen satisfaction and formal compliance among entrepreneurs.
Co-Authors Made Devi Wedayanti Medlin Anggreyni Hura Moris Adidi Yogia Nur Faidati Tunggul Sihombing