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Andi Hermawan
Institut Agama Islam Depok Al – Karimiyah, Indonesia
Aerospace Engineering Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics

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Optimasi Organizational Citizenship Behaviour (OCB) Guru Sekolah Menengah Kejuruan (SMK) Melalui Penguatan Knowledge Management, Kecerdasan Adversitas, Efikasi Diri, Budaya Organisasi dan Motivasi Kerja Andi Hermawan; Briliantina Indrati; Mamah Siti Rohmah
Jurnal Syntax Admiration Vol. 4 No. 11 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i11.777

Abstract

Teachers who successfully carry out their main duties as stated in their job descriptions plus the awareness of doing something extra are the key to organizational success. Extra activities that are not directly related to the formal reward system in place are called OCB (Organizational Citizenship Behavior). Based on preliminary research, it is known that permanent foundation teachers (GTY) of PGRI Vocational High Schools (SMK) in Bogor Regency have relatively low OCB. Therefore, research is needed to obtain information on variables related to increasing OCB. The aim of this research is to make efforts to increase vocational school teachers' OCB by conducting research on the influence of knowledge management variables, self-efficacy adversity intelligence, organizational culture and work motivation. This research uses the path analysis method to determine the influence between the variables studied and the SITOREM method for indicator analysis in order to obtain optimal solutions in efforts to increase vocational school teachers' OCB.
Strategi Optimal Peningkatan Kualitas Layanan Guru Sekolah Menengah Kejuruan (SMK) Melalui Penguatan Knowledge Management, Komunikasi Interpersonal, Dukungan Organisasi dan Kepuasan Kerja Sains Rusnadi; Andi Hermawan; Sumiati
Jurnal Syntax Admiration Vol. 4 No. 11 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i11.778

Abstract

Customer perceptions regarding the comparison between fulfilling needs and desires and the accuracy of delivery to balance customer expectations which are closely related to the quality of products, services and human resources are called Service Quality. Teachers are the main aspect and key determinant of successful learning, policy implementation and creative, innovative efforts, as well as the democratization of education. Teachers are the main players and spearheads in the world of education. Therefore, the existence of programs that concretely always support, accompany and help to continue to develop the personal and professional qualities of teachers is a guarantee for brilliant education. Based on preliminary research, it is known that the permanent foundation teachers (GTY) of PGRI Vocational High Schools (SMK) in Bogor Regency have relatively suboptimal service quality. Therefore, research is needed to obtain information on variables related to improving service quality. The aim of this research is to make efforts to improve the quality of service for vocational school teachers by conducting research on the influence of the variables knowledge management, interpersonal communication, organizational support and job satisfaction. This research uses the path analysis method to determine the influence between the variables studied and the SITOREM method for indicator analysis in order to obtain optimal solutions in an effort to improve the quality of vocational school teacher services.
Co-Authors Briliantina Indrati Mamah Siti Rohmah Sains Rusnadi Sumiati