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The Effect of Product Differentiation, Customer Experience and Product Quality on The Purchase Decision of Compass Shoes in Jakarta Deni Akbar Saputro; Elwisam Elwisam; Kumba Digdowiseiso
Jurnal Syntax Admiration Vol. 4 No. 3 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i3.813

Abstract

The purpose of this study was to determine and analyze the effect of Product Differentiation, Customer Experience and Product Quality on purchasing decisions for Compass shoes in Jakarta and also to identify and analyze the most dominant factors influencing purchasing decisions. This research was conducted on respondents in the Jakarta area. The population in this study were members of the Teman Compass Official (TCO) who were still active and users of Compass shoes. The sample of this study was 98 respondents obtained by purposive sampling method. The analytical method used is descriptive analysis method and multiple linear regression analysis method. The type of data used is primary data and secondary data obtained through the study of documentation and a list of questionnaire questions whose measurements are using a Likert scale. The data was statistically processed using the IBM SPSS statistics 23 program by testing the F-test model, t-test, and the determinant coefficient (????2). The results of this study indicate that simultaneously product differentiation, customer experience and product quality have a positive and significant impact on purchasing decisions for Compass shoes in Jakarta. Partially, each variable product differentiation, customer experience and product quality has a positive and significant effect on purchasing decisions. Then product differentiation is the most dominant variable influencing the decision to purchase Compass shoes in Jakarta. Furthermore, the value of R Square is 0.395, which means that the variability of the dependent variable which can be explained by the independent variables, namely product differentiation, customer experience and product quality, is 39.5%, while the remaining 60.5% can be explained by variables not examined in this study.
The Influence of Brand Image, Brand Trust and Marketing Strategy on Motorcycle Purchase Decisions Innesense Ave Djatajuma; Elwisam Elwisam; Kumba Digdowiseiso
Jurnal Syntax Admiration Vol. 4 No. 3 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i3.822

Abstract

This study aims to determine the influence in the independent variables of this study in the form of brand image variables, brand trust variables and marketing strategy variables on the dependent variables of this study in the form of variable of purchasing decisions on Honda Beat motorcycles. The method in this study is descriptive-quantitative with a population of respondents or more specifically consumers of Honda Beat motorcycles. The sample of respondents to the study was 100 with purposive sampling techniques. In using the purposive sampling technique, it is expected that the sample is in accordance with the requirements or criteria needed in this study. The data used was in the form of primary data by distributing questionnaires with model tests in the form of multiple linear regressions processed using SPSS 25. The results were found after analysis using processed data with the following conclusions that brand image, brand trust and marketing strategy have a positive and significant effect on purchasing decisions. Previously tested against question items that were declared valid and reliable.