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Kumba Digdowiseiso
Fakultas Ekonomi Dan Bisnis, Universitas Nasional Jakarta
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The influence of service quality, brand image and consumer satisfaction on repurchase interest at Pondok Kelapa Pizza Hut Restaurant, East Jakarta Syaiful Bahri; Resti Hardini; Kumba Digdowiseiso
Jurnal Syntax Admiration Vol. 4 No. 3 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i3.911

Abstract

This study aims to determine the effect of service quality, brand image and customer satisfaction on repurchase interest in the hut pizza restaurant pondok kelapa, East Jakarta. This study uses quantitative research methods. This study uses primary data by distributing questionnaires. The population in this study were the general public who had bought a pizza hut product once at a pizza hut restaurant in a coconut hut. The questionnaire was distributed to 100 respondents. The analysis technique used is quantitative analysis with the data test used is multiple linear regression, several hypothesis tests and using the staticial product and service solution (SPSS) program version 25.0. The results of the study state that service quality has a positive and significant influence on repurchase interest. Partially, it has a positive and significant influence on repurchase interest in the hut pondok kelapa pizza restaurant. Meanwhile, simultaneously service quality, brand image and customer satisfaction have a significant influence on repurchase interest in restorant pizza hut pondok kelapa, East Jakarta.
RETRACTED: The Influence of Motivation, Compensation, And Work Environment on The Work Performance of Employees of The Noble Consumer Cooperative Majalaya Hospital Gabriel Posenti Nggori Li; Herry Krisnandi; Kumba Digdowiseiso
Journal of Social Science 68-81
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jss.v5i1.750

Abstract

This study aims to analyze the positive and significant influence on motivation, compensation, and work environment on employee performance. The research methodology used is quantitative method and uses multiple linear regression analysis with processing using Statistical Product and Service Solutions (SPSS) version 26 with data collection methods through questionnaires to 110 employees of the Koperasi Konsumen Mulia RSUD Majalaya. The results of this study indicate that there is an influence between Motivation (X1) and Employee Performance (Y) of 0.630 and has an influence of 63.0%. For the effect of the variable between Compensation (X2) and Employee Performance (Y) of 0.306 and has an effect of 30.6%. For the influence variable between the Work Environment (X3) and Employee Performance (Y) 0.441 and has an influence of 44.1%. The results showed that motivation, compensation, and work environment had a positive and significant impact on the employee performance of the Koperasi Konsumen Mulia RSUD Majalaya.
RETRACTED: The Influence of Motivation, Compensation, And Work Environment on The Work Performance of Employees of The Noble Consumer Cooperative Majalaya Hospital Gabriel Posenti Nggori Li; Herry Krisnandi; Kumba Digdowiseiso
Journal of Social Science Vol. 5 No. 1 (2024): Journal of Social Science
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jss.v5i1.750

Abstract

This study aims to analyze the positive and significant influence on motivation, compensation, and work environment on employee performance. The research methodology used is quantitative method and uses multiple linear regression analysis with processing using Statistical Product and Service Solutions (SPSS) version 26 with data collection methods through questionnaires to 110 employees of the Koperasi Konsumen Mulia RSUD Majalaya. The results of this study indicate that there is an influence between Motivation (X1) and Employee Performance (Y) of 0.630 and has an influence of 63.0%. For the effect of the variable between Compensation (X2) and Employee Performance (Y) of 0.306 and has an effect of 30.6%. For the influence variable between the Work Environment (X3) and Employee Performance (Y) 0.441 and has an influence of 44.1%. The results showed that motivation, compensation, and work environment had a positive and significant impact on the employee performance of the Koperasi Konsumen Mulia RSUD Majalaya.
Co-Authors Gabriel Posenti Nggori Li Herry Krisnandi Kayla Diatri Ramadhani Resti Hardini Syaiful Bahri