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All Journal Proceeding International Annual Conference Economics, Management, Business, and Accounting
Wiwin Alief Bachtiar
Sekolah Tinggi Ilmu Ekonomi Nganjuk
Economics, Econometrics & Finance Social Sciences

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Influence of Regional Original Income, General Allocation Funds, Special Allocation Funds and Profit Sharing Funds Regional Shopping (Case Study of 29 Districts in East Java Province) Fitri Handayani; Suwandi; Indrian Supheni; Wiwin Alief Bachtiar
Proceeding International Annual Conference Economics, Management, Business, and Accounting Vol. 1 (2023): Proceeding International Annual Conference Economics, Management, Business, and Accou
Publisher : IAEI

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The aim of this research is to determine the effect of Regional Original Income, General Allocation Funds, Special Allocation Funds and Profit Sharing Funds on Regional Expenditures, the research method uses quantitative methods with secondary data in the form of Regional Revenue and Expenditure Budget Realization reports, the analytical method in this research is analysis multiple linear regression with the help of SPSS Version 21. With a total sample of 29 districts with an observation period of 4 years, namely 2018-2021, so the total sample used in this research is 116 data. The results of the study show that partially the Regional Original Income, General Allocation Funds and Profit Sharing Funds have a positive effect while Special Allocation Funds have no effect on Regional Expenditures. Simultaneous test results of the dependent variable have a positive effect on Regional Expenditures.
The Influence of Public Accountability, Service Performance and Administrative Information Systems for Producing E-KTP on Community Satisfaction (Case Study at the Nganjuk Regency Population and Civil Registration Service) Maharanto S; Muhammad Ali Lutfi; Ambarwati; Wiwin Alief Bachtiar
Proceeding International Annual Conference Economics, Management, Business, and Accounting Vol. 1 (2023): Proceeding International Annual Conference Economics, Management, Business, and Accou
Publisher : IAEI

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This research addresses the misappropriation of government funds allocated to public service agencies, specifically focusing on the Nganjuk Regency Population and Civil Registration Service in managing expenditures for community services. The study aims to enhance fund allocation transparency and effectiveness by examining the impact of public accountability, service performance, and the administrative information system (SIAK) for e-KTP issuance on community satisfaction. Employing a quantitative approach with a statistical description, the researchers randomly sampled 100 respondents and collected primary data through Likert-scale questionnaires. The analysis involved descriptive statistics, instrument tests, classical assumption tests, and multiple linear regression. The empirical findings indicate a significant and positive influence of public accountability, service performance, and the population administration information system on community satisfaction during e-KTP issuance. This research contributes significantly to understanding the factors shaping community satisfaction and underscores the need for transparent fund utilization and efficient service delivery in public agencies like DISPENDUKCAPIL
Increasing Customer Satisfaction Through Digital Banking Technology Services And Service Quality At Bank Syariah Indonesia Kcp Nganjuk Yos Sudarso Rizky Natalia Hartanti; Dyah Suswanti Respatiningtyas; Rendi Dwi Apriansa; Wiwin Alief Bachtiar
Proceeding International Annual Conference Economics, Management, Business, and Accounting Vol. 1 (2023): Proceeding International Annual Conference Economics, Management, Business, and Accou
Publisher : IAEI

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The purpose of this research was to provide empirical evidence to determine customer satisfaction in terms of digital services and service quality at Bank Syariah Indonesia KCP Yos Sudarso. This research method was a quantitative research with descriptive method. The population in this study were 93 respondents using a purposive sampling technique using the slovin formula, namely taking informants based on respondents who fit the research objectives with certain criteria from 1250 population to 93 responden. Data collection techniques were obtained by observing, interviewing questionnaires and documentation. Data analysis techniques used to data quality testing, classic assumption testing, and hypothesis testing. The result of the research is that digital technology services have a positive and significant effect on customer satisfaction at BSI KCP Yos Sudarso Nganjuk with a value of 4,412. Furthermore, service quality had a positive and significant effect on customer satisfaction at BSI KCP Yos Sudarso Nganjuk of 4,139. Furthermore, the contribution to the influence of digital technology services and service quality is R 0.834 or 83.4%. which had a very strong level of relationship because it correlation coefficient value in the range of 0.8-1. And for the adjusted R Square value of 0.688 or 68.8%, this indicated that digital technology services and service quality are factors that could affect customer satisfaction by 68.8%.
Co-Authors Ambarwati Dyah Suswanti Respatiningtyas Fitri Handayani Indrian Supheni Maharanto S Muhammad Ali Lutfi Rendi Dwi Apriansa Rizky Natalia Hartanti Suwandi