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Analisis Dompet Digital Dan Kartu Debit Sebagai Alat Pembayaran Non Tunai Ditinjau Dari Perilaku Konsumsi Konsumen Di Bramastamart Kecamatan Nganjuk: Muhammad Bawono, Mades Dias Isabela, Rendi Dwi Apriansa* Muhammad Bawono; Mades Dias Isabela; Rendi Dwi Apriansa
JISOSEPOL: Jurnal Ilmu Sosial Ekonomi dan Politik Vol. 1 No. 2 (2023): JISOSEPOL : Jurnal Ilmu Sosial Ekonomi dan Politik
Publisher : Samudra Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61787/fbbwgd02

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh dompet digital dan kartu debit terhadap masyarakat di Kecamatan Rejoso Kabupaten Nganjuk. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif, dengan instrumen penelitian yaitu angket dan observasi online melalui Google Form. Populasi dalam penelitian ini adalah konsumen Bramastamart di Kecamatan Rejoso yang berjumlah 68 orang. Penentuan sampelnya adalah sampel jenuh. Analisis data dilakukan dengan menggunakan teknik statistik dengan bantuan SPSS versi 23 meliputi: pengujian asumsi klasik, analisis regresi berganda, pengujian hipotesis dan koefisien determinasi. Dalam penelitian ini dompet digital dan kartu debit berpengaruh positif dan signifikan terhadap perilaku konsumen di Kecamatan Rejoso. Berdasarkan hasil uji koefisien determinasi (R²), dompet digital dan kartu debit memberikan pengaruh positif sebesar 77,6% terhadap perilaku konsumtif konsumen Bratamart di Kecamatan Rejoso dan sisanya sebesar 22,4% dipengaruhi oleh variabel lain yang tidak diteliti dalam penelitian ini.
Service Quality And Product Quality In Influence Ud Karomah Abadi Makmur Customer Loyalty Ramadhan Chossy Pratama; Dyan Arintowati; Muhammad Bawono; Rendi Dwi Apriansa
Proceeding International Annual Conference Economics, Management, Business, and Accounting Vol. 1 (2023): Proceeding International Annual Conference Economics, Management, Business, and Accou
Publisher : IAEI

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Abstract

The aim of this research is to prove the influence produced by product quality and service quality in maintaining the loyalty of a company's consumers partially or simultaneously. This is intended to find out to what extent service quality and product quality can protect a company from its competitors.The research method used is a correlational quantitative method sourced from data obtained from questionnaire results. Questionnaires that have been filled out by respondents will be grouped and the results analyzed using the SPSS application. The results obtained from this study are that service quality with tcount ≤ ttable, namely -1.399 ≤ 1.99834 and a significance level of ≤ 0.05, namely 0.167 ≥ 0.05, means that it partially has no positive and significant effect on consumer loyalty, which means that If service quality increases, consumer loyalty will not increase.Meanwhile, partially product quality with a calculated t value ≥ t table, namely 7.350 ≥ 1.99834 and a significance level ≤ 0.05, namely 0.000 ≤ 0.05, has a positive and significant influence on consumer loyalty, so that if product quality increases, consumer loyalty has also increased. Even though the results are partially different, simultaneously service quality and product quality have a positive and significant influence on consumer loyalty with proof that the SPSS calculation results are Fcount ≥ Ftable (33.047 ≥ 2.751) and the significance level is (0.000 ≤ 0.05).
The Influence Of Capital, Working Hours, And Location On The Income Level Of Nganjuk Wage Market Traders, Nganjuk District Muhammad Bawono; Yendra Okta Novian; Indra Dekrijanti; Rendi Dwi Apriansa
Proceeding International Annual Conference Economics, Management, Business, and Accounting Vol. 1 (2023): Proceeding International Annual Conference Economics, Management, Business, and Accou
Publisher : IAEI

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Abstract

A market is where goods are bought and sold with more than one seller, whether referred to as a shopping centre, traditional market, shop, mall, plaza, trade centre, or other names. This research aims to analyze how much capital, working hours and location influence traders' income. Random sampling method. The sample in this research was 79 traders, and then analysis was carried out on the data obtained using quantitative data analysis. Quantitative analysis includes validity and reliability tests, classical assumption tests, multiple regression analysis, hypothesis testing via t-test and f-test, and analysis of the coefficient of determination (R2). Hypothesis testing using the t-test shows that the three independent variables studied are proven to have a significant partial effect on the dependent variable of trader income. Then, through the F test, it can be seen that the three independent variables examined simultaneously affect the dependent variable of trader income. The adjusted R2 figure is 0.653, indicating that 65.3% of the trader's income variable can be explained by the three independent variables in the regression equation. Meanwhile, the remaining 34.7% is explained by other variables outside the two variables used in this research.
Increasing Customer Satisfaction Through Digital Banking Technology Services And Service Quality At Bank Syariah Indonesia Kcp Nganjuk Yos Sudarso Rizky Natalia Hartanti; Dyah Suswanti Respatiningtyas; Rendi Dwi Apriansa; Wiwin Alief Bachtiar
Proceeding International Annual Conference Economics, Management, Business, and Accounting Vol. 1 (2023): Proceeding International Annual Conference Economics, Management, Business, and Accou
Publisher : IAEI

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Abstract

The purpose of this research was to provide empirical evidence to determine customer satisfaction in terms of digital services and service quality at Bank Syariah Indonesia KCP Yos Sudarso. This research method was a quantitative research with descriptive method. The population in this study were 93 respondents using a purposive sampling technique using the slovin formula, namely taking informants based on respondents who fit the research objectives with certain criteria from 1250 population to 93 responden. Data collection techniques were obtained by observing, interviewing questionnaires and documentation. Data analysis techniques used to data quality testing, classic assumption testing, and hypothesis testing. The result of the research is that digital technology services have a positive and significant effect on customer satisfaction at BSI KCP Yos Sudarso Nganjuk with a value of 4,412. Furthermore, service quality had a positive and significant effect on customer satisfaction at BSI KCP Yos Sudarso Nganjuk of 4,139. Furthermore, the contribution to the influence of digital technology services and service quality is R 0.834 or 83.4%. which had a very strong level of relationship because it correlation coefficient value in the range of 0.8-1. And for the adjusted R Square value of 0.688 or 68.8%, this indicated that digital technology services and service quality are factors that could affect customer satisfaction by 68.8%.