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All Journal Jurnal Indonesia Sosial Sains ManBiz: Journal of Management and Business
Poppy Yaniawati
Universitas Adhirajasa Reswara Sanjaya
Religion Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Immunology & microbiology Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Physics Social Sciences

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Outpatient Financial Management Strategies in Increasing the Income of Dr. Sobirin Musi Rawas Hospital Jayanti Puspitasari; Poppy Yaniawati; Kahar Mulyani
Jurnal Indonesia Sosial Sains Vol. 7 No. 2 (2026): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v7i2.2212

Abstract

This study aims to analyze financial management strategies in the outpatient unit of Dr. Sobirin Musi Rawas Hospital in addressing the challenges of implementing the National Health Insurance (JKN) and increasing hospital revenue. The research employed a qualitative approach, with data collection techniques consisting of in-depth interviews, questionnaires, and analysis of financial documents. A SWOT analysis was applied to identify internal and external factors influencing financial performance and to determine the hospital’s strategic position. The results indicate that the hospital possesses several strengths, including competent human resources, relatively effective inter-unit coordination, utilization of the Hospital Management Information System (SIMRS), and a relatively high level of patient trust and outpatient visits. However, the study also identified several weaknesses, such as delays in BPJS claim disbursements, inefficient administrative processes, limited integration of digital systems, and the absence of regular financial evaluations. Opportunities available to the hospital arise from the sustainability of the JKN program, advances in digital technology, and potential collaboration with external parties. Meanwhile, threats include increasing competition from private healthcare facilities, rigid BPJS regulations, and cash flow instability caused by delayed claims. Based on the SWOT analysis, the hospital is positioned in Quadrant I, indicating that a growth strategy is the most appropriate approach to improve financial management and hospital revenue.
Pengaruh Model Leadership dan Gaya Komunikasi Organisasi Terhadap Kinerja Karyawan di RS Metro M.Toha Tangerang Aryo Wibisono; Poppy Yaniawati; Yani Restiani Widjaja
ManBiz: Journal of Management and Business Vol. 4 No. 1 (2025): ManBiz: Journal of Management and Business
Publisher : Institut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/manbiz.v4i1.5748

Abstract

Organizations need to treat human resources as a crucial production factor to enhance employee performance through cooperation and a supportive work environment. At Metro Hospitals M Toha, high absenteeism and low productivity are challenges that necessitate an effective organizational communication model to improve performance. This study aims to analyze the influence of leadership models and communication styles on employee performance, particularly in the inpatient ward, to enhance management practices in healthcare. The research at Metro Hospitals M. Toha in Tangerang uses a mixed-method approach to integrate qualitative and quantitative data, aiming to analyze the impact of leadership styles and organizational communication on employee performance through surveys, interviews, observations, and documentation from February to July 2024. The study concludes that the transformational leadership style at Metro M. Toha Hospital enhances employee performance, with performance declining if this style diminishes. Two-way communication styles, such as the Equalitarian, are also positively related to performance. Transparency and consistency in communication reduce misunderstandings and enhance motivation. The synergistic relationship between transformational leadership and effective communication boosts productivity, especially in inpatient wards. It is recommended to enhance this leadership style through participative approaches and communication training, as well as building a collaborative organizational culture
Co-Authors Aryo Wibisono Jayanti Puspitasari Kahar Mulyani Yani Restiani Widjaja, Yani Restiani