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All Journal Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Santri : Jurnal Ekonomi dan Keuangan Islam
Aldi Bastian
Universitas Islam Negeri Sumatera Utara
Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analisis Penerapan dan Implementasi Prinsip-Prinsip Good Corporate Governance Syariah Di Perbankan Syariah Muhammad Iqbal; Aldi Bastian; Iftasya Ainul Hafsah Sabran; Syofiah Harahap
SANTRI : Jurnal Ekonomi dan Keuangan Islam Vol. 2 No. 1 (2024): Februari : SANTRI : Jurnal Ekonomi dan Keuangan Islam
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/santri.v2i1.275

Abstract

This article discusses the pivotal role of Good Corporate Governance (GCG) Sharia in governing the Islamic banking sector, emphasizing ethical principles and Sharia values. The research employs a comprehensive evaluation using secondary data collection methods, specifically library research and internet searches. Data were extracted from journals and articles focusing on GCG. The assessment reveals that Islamic banks have generally implemented GCG principles such as accountability, transparency, fairness, and compliance with Sharia law effectively. However, the study identifies areas for improvement, particularly in comprehensive application of Sharia principles and more effective risk management. Instances of personal involvement within Islamic banking institutions underscore the need for enhanced adherence to these principles to uphold ethics and sustainability. Therefore, this article underscores the significance of a profound understanding and effective implementation of GCG Sharia principles within the operational framework of Islamic banking in Indonesia.
Analisis Penerapan Syariah Compliance terhadap Kepuasan Nasabah Nikmah Dalimunthe; Aldi Bastian
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 8 No 4 (2023)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v8i4.21226

Abstract

Abstract This study analyzes the perceptions of 100 customers of Bank Sumut Syariah KCP Karya regarding the implementation of Shariah Compliance by the bank. The research findings indicate that the majority of customers affirm the alignment of products with Shariah principles and express trust in the written Shariah contracts. However, concerns arise regarding the reliability of financial reports and the handling of customer service issues by the bank. Education regarding Shariah principles and the bank's transparency is considered crucial to enhance customer understanding. While most customers are satisfied with the adherence to Shariah principles, there exist differing views concerning the bank's reliability in addressing customer service matters. This underscores the need for improved service and simplified banking procedures to meet customer expectations. While the majority of respondents are content with the appearance and service provided by bank employees, some recommend enhancing comprehension of Shariah products and better socialization regarding the applied Shariah principles. In conclusion, this study emphasizes the significance of education in Shariah principles, transparency, and improved service to maintain and enhance customer satisfaction and trust in Bank Sumut Syariah KCP Karya. Keyword : Syariah Compliance, Shariah Principles, Customer Satisfaction.
Co-Authors Iftasya Ainul Hafsah Sabran Muhammad Iqbal Nikmah Dalimunthe Syofiah Harahap