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ANALISIS PENGARUH AMBIGUITAS PERAN, BEBAN KERJA DAN KONFLIK PERAN TERHADAP BURNOUT (STUDI PADA PT. BANK MANDIRI (PERSERO), TBK. CABANG BIMA) Shoalihin Shoalihin; Rizky Ramadhan; Risca Ariska Ramadhan
Jurnal Review Pendidikan dan Pengajaran (JRPP) Vol. 6 No. 4 (2023): Volume 6 No 4 Tahun 2023
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v6i4.20985

Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh Ambiguitas Peran, Beban Kerja dan Konflik Peran terhadap Burnout Pegawai pada PT. BANK MANDIRI (PERSERO), Tbk. Cabang BIMA. Metode penelitian yang digunakan adalah Asosiatif dengan pendekatan kuantitatif dan kualitatif. Teknik pengumpulan data adalah dokumentasi, observasi, angket/kuesioner. Hasil penelitian secara parsial pengujian pertama menggunakan uji-t satu sample menunjukan; Pengujian pertama variabel Ambiguitas terhadap Burnout diperoleh nilai t-hitung 2,571 > t-tabel 2015, dengan signifikansi 0,014 < 0,05 hal ini menunjukkan Terdapat pengaruh yang positif dan signifikan, pengujian kedua variabel Beban Kerja terhadap Burnout diperoleh nilai t-hitung 0,766 < t-tabel 2,015, dengan signifikansi 0,448 > 0,05 hal ini menunjukkan Tidak terdapat pengaruh yang  positif  dan  signifikan, pengujian ketiga Konflik Peran terhadap  Burnout diperoleh nilai t-hitung -0,704 < t-tabel 2,015, dengan signifikansi 0,485 > 0,05 hal ini menunjukkan tidak terdapat pengaruh yang  positif  dan  signifikan. Hasil penelitian secara simultan pengujian kedua menggunakan uji-f diperoleh nilai f-hitung 2,500 < f-tabel 2,82, dengan signifikansi 0,072 > 0,05. Hal ini menunjukkan tidak terdapat pengaruh yang positif dan signifikan.
Faktor-Faktor Yang Mempengaruhi Pencegahan Kecurangan Dengan Modal Intelektual Sebagai Variabel Mediasi Sumarni Sumarni; Rizky Ramadhan
Jurnal Akuntansi Manado (JAIM) Volume 5. Nomor 3. Desember 2024
Publisher : Fakultas Ekonomi Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/jaim.vi.10456

Abstract

This research aims to analyze the relationship between individual morality, organizational culture and the whistleblowing system with intellectual capital as a mediating variable in villages in Woja District. This type of explanatory research uses a saturated sampling technique for 140 village officials, the data source uses primary data and data analysis uses the SmartPLS-SEM tool. The research show that organizational culture has a positive influence on fraud prevention, while individual morality, the whistleblowing system and intellectual capital have a negative influence on fraud prevention. The contribution of this research is regarding the importance of the village office in Woja District considering the educational background of village officials to influence the prevention of fraud because preventing fraud in the village can contribute to ensuring that village funds are right on target and are not misused, improving the welfare of village communities, preventing tendencies towards fraud.
Public Service Responsiveness and Reliability on Public Satisfaction: A Study at the Dompu Subdistrict Government Office, Indonesia Amelia Catur Pratiwi; Nurul Hayat; Rizky Ramadhan
Advances in Management & Financial Reporting Vol. 4 No. 2 (2026)
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i2.753

Abstract

Purpose: This study aims to evaluate and analyze the effect of responsiveness and reliability of public services on public satisfaction with the Dompu Subdistrict Government. The study hypothesizes that both responsiveness and reliability have a positive and significant influence on public satisfaction. Research Method: This study used a quantitative approach with an explanatory research design. Primary data were collected through questionnaires distributed to 60 service users at the Dompu Subdistrict Government, selected using purposive sampling. The research variables were responsiveness and reliability as independent variables, and public satisfaction as the dependent variable. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). Results and Discussion: The findings show that responsiveness and reliability have a positive and significant effect on public satisfaction. Reliability, particularly data accuracy and consistency of service procedures, was found to be the more dominant factor compared with responsiveness. Together, responsiveness and reliability explain 64.7% of the variation in public satisfaction. Implications: The results indicate that improving public satisfaction requires synergy between responsive service delivery and accurate, consistent administrative performance. Future studies are recommended to include other dimensions of service quality to provide a more comprehensive understanding of factors affecting public satisfaction. Originality: This study provides empirical evidence on the dominant role of reliability in shaping public satisfaction within subdistrict-level public services, specifically in the Dompu Subdistrict Government.
The Impact of Service Quality and Accessibility of BRILink Agents on Financial Inclusion Anang Anang; Ega Saiful Subhan; Rizky Ramadhan
Advances in Management & Financial Reporting Vol. 4 No. 3 (2026)
Publisher : Yayasan Pendidikan Bukhari Dwi Muslim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60079/amfr.v4i3.963

Abstract

Purpose: This research aims to determine the effect of Agen BRILink's service quality and accessibility on community financial inclusion, hypothesizing positive and significant partial and simultaneous impacts. Research Method: A quantitative descriptive survey was conducted with 100 purposively sampled respondents (at least 18 years old, residents, and active users) in Manggelewa Sub-district, West Nusa Tenggara. The independent and dependent variables were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 3.0. Results and Discussion: Service quality and accessibility positively and significantly increase financial inclusion, both in partial and simultaneous effects. The structural model explains 68.9% of the variance in financial inclusion, with accessibility as the dominant driver, with a much larger effect size than service quality. Implications: Banks and financial authorities should prioritize rural spatial mapping for new agent placements and strengthen technical assistance to help agents maintain consistent transaction service. Originality: This study uniquely examines the effectiveness of branchless banking directly at the rural sub-district level, highlighting the interaction between geographical infrastructure barriers and grassroots financial behavior.
Analisis Penentuan Harga Jual Kompetitif Kue Tar Berbasis Full-Costing Afriani Afriani; Irwansyah Irwansyah; Rizky Ramadhan
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 1 (2026): March: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i1.4410

Abstract

Penelitian kualitatif deskriptif ini bertujuan untuk menganalisis penentuan harga pokok produksi (HPP) dan harga jual kompetitif kue tar menggunakan metode Full Costing pada Toko Kue Hum’aisyah Cake di Kabupaten Dompu, Nusa Tenggara Barat. Data primer diperoleh melalui observasi dan wawancara langsung, sedangkan data sekunder bersumber dari laporan keuangan usaha. Hasil penelitian menunjukkan bahwa metode Full Costing menghasilkan perhitungan HPP yang lebih akurat dibandingkan metode sederhana yang diterapkan perusahaan selama ini. Total biaya produksi dengan metode sederhana tercatat sebesar Rp55.100.250 (Rp185.000/unit), sedangkan metode Full Costing menghasilkan Rp57.395.250 (Rp195.000/unit). Terdapat selisih sebesar Rp2.295.000 secara total atau Rp10.000 per unit. Selisih ini terjadi karena metode sederhana milik perusahaan belum memperhitungkan seluruh unsur biaya produksi, khususnya biaya overhead pabrik secara rinci.
Analisis Strategi Inovasi Bisnis Berbasis Digital dalam Membangun Keunggulan Bersaing (Competitive Advantage) UMKM Fashion Aksesoris di Desa Rasabou Kecamatan Hu’u Muhammad Nur Rizal; Mulyati Mulyati; Rizky Ramadhan
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 1 (2026): March: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i1.4467

Abstract

Advances in digital technology are driving MSMEs to innovate in order to enhance their competitiveness. This descriptive qualitative study aims to analyze the implementation of digital-based business innovation strategies in building competitive advantage among fashion accessories MSMEs in Rasabou Village, Hu'u Subdistrict, Dompu Regency. Data were collected through observation, interviews, and documentation with purposively selected informants, then analyzed using the Miles, Huberman, and Saldaña model. The results show that digital innovation is implemented through the use of Facebook and WhatsApp for promotion, communication, and the dissemination of product information. These efforts have successfully increased product visibility, expanded market reach, and built customer trust and loyalty. The competitive advantages of MSMEs are reflected in product uniqueness, competitive pricing, adaptation to trends, and a positive image. However, the use of technology remains limited to promotion and has not yet been integrated into all aspects of business management. More comprehensive development of digital innovation is needed to achieve operational efficiency and sustainable competitive advantage.
Analisis Efektivitas Dan Efisiensi Aplikasi Qasir Dalam Penerapan Standar Akuntansi Umkm (Studi Kasus Istana Kurma Dompu) Fabian Abi; Ikhwan Mansyuri; Rizky Ramadhan
Economics and Digital Business Review Vol. 6 No. 2 (2025)
Publisher : Yayasan Vifada Cendikia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v6i2.2504

Abstract

Istana Kurma Dompu adalah salah satu UMKM (Usaha Mikro Kecil dan Menengah) yang bergerak dibindang Kurma dan Herbal. UMKM kini dapat terbantu dengan kehadiran berbagai aplikasi akuntansi, seperti Qasir. Meskipun aplikasi Qasir menawarkan berbagai kemudahan, masih diperlukan analisis lebih lanjut terkait efektivitas dan efisiensi penggunaannya dalam praktik bisnis UMKM, terutama di Istana Kurma Dompu. Penelitian ini bertujuan untuk mengevaluasi sejauh mana aplikasi Qasir dapat membantu UMKM dalam menerapkan SAK ETAP secara lebih efisien dan efektif. Penelitian ini memilih metode deskriptif yang didukung oleh pendekatan kualitatif untuk menggali secara mendalam konteks spesifik di mana aplikasi Qasir diterapkan pada Istana Kurma Dompu. Penelitian ini menggunakan teknik purposive sampling untuk memperoleh sumber data, baik data primer maupun data sekunder. Hasil Penelitian ini penggunaan aplikasi Qasir dalam operasional usaha kecil, dapat disimpulkan bahwa aplikasi ini memberikan dampak yang sangat positif dalam berbagai aspek bisnis. Penggunaan aplikasi Qasir terbukti meningkatkan efisiensi operasional, mempercepat proses transaksi, dan mempermudah pelatihan karyawan baru.