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Bureaucratic Reform at Bandung Departement of Culture and Tourism in the New Public Service Perspective Ahmad Azka Nubala; Entang Adhy Muhtar; Raden Ahmad Buchari
Jurnal Manajemen Pelayanan Publik Vol 8, No 1 (2024): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v8i1.46476

Abstract

This study purposed to analyze the application of New Public Service principles in bureaucratic reform through bureaucratic simplification policies at the Culture and Tourism Office of Bandung City. The research was conducted using descriptive qualitative methods. The data sources were collected through interviews, observations, and document studies. The results showed that the Department of Culture and Tourism of Bandung City has implemented New Public Service principles, such as: serving citizens, not customers; prioritizing public interests; respecting citizenship values; thinking strategically and acting democratically; multidimensional accountability; serving and empowering, leading; and respecting people, not just productivity. The application of these principles can be seen in programs such as online data and interview services, Bandung Creative Hub, intellectual property registration, collaboration with tourism stakeholders, art environment legalization programs, tax incentives for cultural heritage, and support for local art communities. This study concludes that the bureaucracy simplification policies of the Department of Culture and Tourism of Bandung have been implemented by promoting democratic values, public participation, and community service orientation, in line with the principles of New Public Service.
Community Empowerment Strategy In Developing Agrotourism Village In Kuningan Regency, West Java Rd. Ahmad Buchari; Sulaiman Zuhdi; Azlan Abas; Kadaruddin Aiyub; Entang Adhy Muhtar; Ahmad Zaini Miftah; Riki Satia Muharam; Darto Darto
Journal of Government and Civil Society Vol 8 No 2 (2024): Journal of Government and Civil Society (October)
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jgcs.v8i2.11550

Abstract

The enhancement of local resources through agrotourism presents significant opportunities for economic growth, social benefits, and environmental sustainability in rural communities. This study explores strategic approaches to community empowerment in the development of agrotourism villages within Kuningan Regency, West Java, an area rich in agricultural potential. A qualitative case study method was adopted, gathering data through observations, in-depth interviews, and focus group discussions (FGD). The findings underscore that agrotourism village development requires an integrated approach, focusing on robust governance, active community participation, innovation, and cross-sector collaboration to efficiently manage and promote tourism destinations. The study highlights the critical role of government policy and budgetary support in establishing programs that leverage local agricultural strengths, empowering communities to participate actively in sustainable tourism. By employing a comprehensive, long-term development model, agrotourism can be effectively harnessed to yield both economic and social value for local communities, while also prioritizing environmental conservation. This research provides valuable insights into how structured community empowerment and strategic collaboration can unlock the full potential of agrotourism as a sustainable development pathway for rural regions.Peningkatan sumber daya lokal melalui agrowisata menghadirkan peluang signifikan untuk pertumbuhan ekonomi, manfaat sosial, dan keberlanjutan lingkungan di komunitas pedesaan. Studi ini mengeksplorasi pendekatan strategis dalam pemberdayaan masyarakat untuk pengembangan desa agrowisata di Kabupaten Kuningan, Jawa Barat, yang kaya akan potensi pertanian. Metode studi kasus kualitatif diterapkan, dengan pengumpulan data melalui observasi, wawancara mendalam, dan diskusi kelompok terarah (FGD). Hasil penelitian menekankan bahwa pengembangan desa agrowisata membutuhkan pendekatan terintegrasi yang berfokus pada tata kelola yang kuat, partisipasi aktif masyarakat, inovasi, serta kolaborasi lintas sektor untuk mengelola dan mempromosikan destinasi wisata secara efisien. Studi ini menyoroti peran penting dukungan kebijakan dan anggaran pemerintah dalam membentuk program-program yang memanfaatkan kekuatan pertanian lokal, memberdayakan masyarakat untuk berpartisipasi aktif dalam pariwisata berkelanjutan. Dengan menerapkan model pengembangan yang menyeluruh dan jangka panjang, potensi agrowisata dapat dimanfaatkan secara efektif untuk memberikan nilai ekonomi dan sosial bagi masyarakat lokal, sambil tetap memprioritaskan pelestarian lingkungan. Penelitian ini memberikan wawasan berharga tentang bagaimana pemberdayaan masyarakat yang terstruktur dan kolaborasi strategis dapat membuka potensi penuh agrowisata sebagai jalur pembangunan berkelanjutan bagi wilayah pedesaan.