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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Student Research Journal
Okvin Mulia
Universitas Bina Bangsa
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Analisis Kualitas Pelayanan Mc Donald’s Kota Serang Kamila Cahya; Okvin Mulia; Syamsul Hidayat
Student Research Journal Vol. 2 No. 1 (2024): Februari : Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srjyappi.v2i1.1029

Abstract

The increasingly fierce competition in the food business currently causes food companies to always improve the quality of their food and services. McDonald's is a company that operates in the services and products sector that sells fast food. Fast food is in great demand by various groups because of how easy it is to get it. Mc Donald's is a fast food restaurant that is very popular with consumers in various regions. This restaurant serves a variety of ready-to-eat foods that offer various other aspects such as service, price, and so on. This is expected to satisfy consumers. The purpose of this research is to determine the characteristics of consumers who often or have used services at Mc Donald's, to find out consumer satisfaction with the products provided by this Mc Donald's restaurant. Good service quality, affordable prices, attractive promotions and strategic locations are very important in building a franchise. This research aims to understand the quality of service provided by McDonald's restaurants by examining five dimensions of service quality, namely tangible, reliability, responsiveness, assurance and empathy.
SOSIALISASI BAHAYA JUDI ONLINE DAN NARKOBA: LANGKAH AWAL MENUJU KESUKSESAN EKONOMI REMAJA Kenedi Kenedi; Faturohman Faturohman; Irwan Sukmawan; Muhamad Agisna; Okvin Mulia
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 6 (2024): Vol. 5 No. 6 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i6.37289

Abstract

Program sosialisasi tentang bahaya judi online dan narkoba yang dilaksanakan di Desa Cikolelet, Kecamatan Cinangka Kabupaten Serang bertujuan untuk meningkatkan kesadaran dan pengetahuan remaja mengenai risiko yang terkait dengan kedua aktivitas berbahaya tersebut. Program ini terdiri dari beberapa tahapan, yaitu persiapan, pengenalan isu, pendalaman materi, workshop, serta evaluasi dan tindak lanjut. Setiap tahap dirancang dengan pendekatan interaktif dan partisipatif, yang berhasil menarik minat remaja dan meningkatkan keterlibatan mereka. Hasil dari kegiatan ini menunjukkan peningkatan signifikan dalam pemahaman remaja tentang dampak negatif judi online dan narkoba, serta pengembangan keterampilan praktis untuk menghindari pengaruh negatif tersebut. Evaluasi dan tindak lanjut yang dilakukan memastikan bahwa informasi dan keterampilan yang diperoleh dapat diterapkan secara berkelanjutan. Kesimpulannya, sosialisasi ini berhasil mencapai tujuan utamanya dan membuktikan pentingnya pendekatan komprehensif dan berkelanjutan dalam pencegahan judi online dan narkoba di kalangan remaja
Co-Authors Faturohman Faturohman Irwan Sukmawan Kamila Cahya Kenedi, Kenedi Muhamad Agisna SYAMSUL HIDAYAT