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All Journal Journal of Social Science Journal of Social Science
Kumba Digdowiseiso
Faculty of Economics, Universitas Nasional
Religion Humanities Chemistry Education Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Physics Social Sciences Other

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RETRACTED: The Influence of Democratic Leadership Style, Intrinsic Motivation and Work Discipline on Employees’ Performance at PT. Pangansari Utama Food Industry, East Jakarta Elsa Nopitasari; Herry Krisnandi; Kumba Digdowiseiso
Journal of Social Science Vol. 5 No. 3 (2024): Journal of Social Science
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jss.v5i3.821

Abstract

The aim of this research is to analyze how much influence democratic leadership style, intrinsic motivation and work discipline have on individual employee performance. This research was conducted at PT. Pangansari Utama Food Industry East Jakarta. This research data uses primary data in the form of a questionnaire to 100 respondents at PT. Pangansari Utama Food Industry using the multiple linear regression method which was processed using SPSS 17.0 software. The research results show in partial testing the influence of democratic leadership style, intrinsic motivation and work discipline on employee performance. Between Democratic Leadership Style (X1), Intrinsic Motivation (X2) and Work Discipline (X3) on Employee Performance (Y) shows a positive and significant influence. This shows that the three independent variables, namely democratic leadership style, intrinsic motivation and work discipline have influenced Y. The determination test result is 0.608, this shows that the variables democratic leadership style, intrinsic motivation and work discipline contribute 60.8% to the employees’ performance of PT Pangansari Utama Food Industry. This shows that there are still other factors that account for 39.2% of employee performance. The magnitude of this influence is PT. Pangansari Utama Food Industry East Jakarta must pay more attention to democratic leadership style, intrinsic motivation and work discipline to improve the employees’ performance of PT. Pangansari Utama Food Industry East Jakarta.
RETRACTED: Analysis of The Influence of Perceptions of Price, Service Quality, and Promotions on Customer Satisfaction Users of Transportation Services (Bluebird Taxi) Muthia Chania Devy; Herry Krisnandi; Kumba Digdowiseiso
Journal of Social Science Vol. 5 No. 3 (2024): Journal of Social Science
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jss.v5i3.822

Abstract

This research was conducted to analyze the influence of price perception, service quality, and to perception to customer satisfaction of Bluebird taxi service user. Indicators used for price perception include perception of quality, perception of cost, perception of price difference, and reference price. Indicators used for service quality include tangibles, reliability, responsiveness, assurance, empathy. Indicators used promotions include promotional frequency, promotional quality, promotion quantity, promotion time, suitability of promotional goals. While the indicators used for customer satisfaction, always buy products/ service, will recommend to others, fulfillment of customer expectations after buying products/ services. The sample in this research are 100 people. The sampling technique in the research of collecting the sample method randomly using questionnaire. The analytical method used in this research is descriptive analysis method through perception level and inferential method using IBM SPSS 17 program. Linear regression equation that answer the influence of price, service quality, and promotion to customer satisfaction is Y = 1.622 + 195 X1 + 0.405 X2 + 0.251 X3. The results showed that the perception of price, service quality, and promotion directly have a positive and real effect on customer satisfaction.
Co-Authors Aji Prasetya Pangestu Andri Wibowo Elsa Nopitasari Elwisam Elwisam Ghafar Ibnu Tsalis Herry Krisnandi Herry Krisnandi Mohammad Febri Gunawan Muthia Chania Devy